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“Best choice for the area” 3 of 5 stars
Review of Comfort Suites Sawgrass

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Comfort Suites Sawgrass
2.5 of 5 Hotel   |   8301-A W. Commercial Blvd, Tamarac, FL 33351   |  
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Ranked #3 of 6 Hotels in Tamarac
LI
Top Contributor
271 reviews 271 reviews
33 hotel reviews
Reviews in 85 cities Reviews in 85 cities
108 helpful votes 108 helpful votes
“Best choice for the area”
3 of 5 stars Reviewed 2 weeks ago via mobile

This is a very busy property and was sold out most nights we were there . They must have an arrangement with the cruise lines as many guests were going on cruises ( Though it is not close to the port)
The front desk clerks were very friendly and helpful. The room was very comfortable and clean. They probably could use redecorating
Breakfast was always crowded and you had to wait for a table sometimes. The selection was typical , except the eggs were awful(pre frozen saucers). They also ran out of newspapers very early .
Prices of rooms varied widely. Check and double check with them. Best price is usually direct, but then you lose bonus points from Comfort which is not fair.
While staff was very good can't say same for manager. Tried calling many times to discuss something and never got return call

Stayed February 2015, traveled as a couple
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129 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Coral Springs, Florida
Top Contributor
414 reviews 414 reviews
69 hotel reviews
Reviews in 112 cities Reviews in 112 cities
669 helpful votes 669 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We decided to stay at this hotel for a little mini trip, just wanted a little change of environment, and hotel has a hot tub, which I always enjoy in the hotels. We stayed for five days, but I was only able to use the hot tub one time (third day of our stay). The rest of the time the temperature in a hot tub ranged from cold to freezing cold. I heard so many complaints from other people, I even didn't have to complain myself. Staff were nice, but that's it. They were "just there", nice, but zero customer service. So nothing was done about the hot tub. Room was clean (after i cleaned it), sorry, my dry humor. No, really, it was clean overall, they just do a very basic cleaning, without paying attention to details. Tv's reception was just okay. Breakfast was standard with Styrofoam eggs patties, rotation of sausages, bacon, sausage gravy for meat items. Breakfast hostesses had a "prison guard" attitude, some people were joking about it by calling it "breakfast in prison". No, seriously, it's not funny. For the kind of money they charge, they should at least meet Comfort Suites standards. I don't expect it to be Marriott, but I do expect it to be Comfort Suites, and not Econo Lodge. On the positive note, computer got fixed since our previous stay, and king sized bed was very comfortable with nice bedding. So if you just looking for a place to lay your head for a night, it fits the bill.

  • Stayed February 2015, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We spent a week at this hotel. The room rate is almost $200 after taxes/fees. I am not complaining about the room rate, as it is competitive with other hotels in the south Florida this time of the year. However, an outdoor hot tub should've been hot. It stayed hot just for a couple of days, then it was cold. They should strongly consider raising the temperature in that hot tub, as there are a lot of people who are complaining about it. As far as the hotel goes, it was okay for a Comfort Suites chain. Older building, rooms were renovated. Bed was very comfortable, air conditioner worked, even though it had lot's of dirt inside of the unit. Windows are very dirty on the outside, curtains are the old style and not the cleanest. Over than that room was reasonably clean. Breakfast was okay, considering the fact it is a "free" breakfast. Houskeeping lady was very pleasant and friendly, breakfast ladies were rude, front desk staff polite, but not very efficient. So customer service was average. All in all a decent place overall, if they would fix the hot tub.

  • Stayed February 2015, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estero, Florida
Top Contributor
86 reviews 86 reviews
16 hotel reviews
Reviews in 39 cities Reviews in 39 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was clean and comfortable. It needs a little upgrading, but looks like the carpeting was new. The staff was friendly. Many clients to are "pre-cruise". Breakfast was the typical Comfort Inn fare ... Which needs to be re-vamped. Skip the breakfast and walk to the Commercial Cafe in the adjacent NLP. (See other review).

Stayed January 2015, traveled as a couple
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Lemont, Illinois
Top Contributor
168 reviews 168 reviews
22 hotel reviews
Reviews in 84 cities Reviews in 84 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here a few days before leaving on cruise from Fort Lauderdale. We had rented a car so we could drive around the area. This hotel is near the Sawgrass Mills area, a very busy area and a LOT of shopping and activities nearby. It is about a good 40 minute ride from the Port area, but if you arrive a few days early before your cruise, you can easily find a lot of things in the general area, west of the Fort Lauderdale area and you would find the hotels are more affordable west of Lauderdale also. We stayed here two different nights, and found everything to our liking. Rooms were clean, breakfast was good. Staff were friendly and we would stay here again when in the area.

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Northumberland, Pennsylvania
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed January 26, 2015

My husband and I stayed here two nights. The room smelled terrible. The staff was not friendly. My husband went down in the afternoon to ask them to clean our room while we were out. When we got back, nothing was done so he went back down and was told it was too late. They did howev er give us clean towels. When I opened one of the towels, it had a big mascara spot on it. Breakfast was ok but there was NEVER any hot water for tea. I would not even think of staying here again......

Room Tip: Just don't stay here....
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  • Stayed January 2015, traveled as a couple
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atascocita, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 13, 2015

The room was nice and clean and good size. Breakfast was fine with a good selection of both hot and cold. The common areas were filthy! I will spend more when in the Ft Lauderdale area next time. If you want a reasonable place for a night, this will do - barely.

Stayed January 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Sawgrass

Address: 8301-A W. Commercial Blvd, Tamarac, FL 33351
Phone Number:
Location: United States > Florida > Tamarac
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Tamarac
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Sawgrass 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Newly RENOVATED as of October 2011, COMFORT SUITES SAWGRASS our All SUITE Hotel conveniently located on West Commercial blvd just between University drive and Pine Island road. Comfort Suites Sawgrass is located minutes to Sawgrass Expressway, I95 and Florida Turnpike, location is at its BEST. The REFRESH DECOR of our SUITES brings Comfort, with the finest accommodation at the most competitive and relaxing atmosphere. OUR SUITES are with King or Queen Beds, mini-refrigerator, microwave, coffee maker, hair dryer, iron/ironing boards. Our FREE DELUXE HOT BREAKFAST AND FREE Newspaper makes a "Great START for the morning. Our Free Internet Access, Business center, fitness room, out door heated pool and hot tub are part of our amenities in making your STAY A Relaxing and Comfort Stay! ... more   less 
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Also Known As:
Comfort Suites Sawgrass Hotel Tamarac
Comfort Suites Tamarac
Tamarac Comfort Suites

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