Great customer service. Every need we had was quickly addressed. Travelling w kids, the morning breakfast and nightly reception made it well worth the value. The nightly reception when we were there provided beer and wine,juice, naxhis cheese chili for the nachos quacamole salsa and all the fixings. Did not need dinner afterward. Our only complaint was the xholorine fumes in the indoor pool were so string we need to prop open the door. There is a basketball court closed off so you could easily be at the pool and gave another child safely play. They also had a Hugh gas grill for use and a fire ring. The films have real fireplaces so bring a log.