I secured a reservation and received confirmation in November 2012 for Parent's Weekend in Tallahasse in October 2013. I booked through the hotel website and received confirmation via email. Ms Kelsey Montes - Director of Hotel Operations - just contacted me and said they would not honor the rate of $139 that is on my confirmation. The new rate would be $389!!!!. She said she has no idea how I made the reservation and that they are not final when you receive confirmation via email!! What kind of establishment is this????? The Florida Attorney General's Office is being contacted as well as the Better Business Bureau and Dept of Consumer Affairs. If the hotel's website allowed me to confirm a rate, you should be honoring it!!!!! I'll make sure to spread the word of your business practices.
- Official Description (provided by the hotel):
- The Governors Inn is a 41 room boutique hotel prominently located one block from Florida's Capitol Building in Tallahassee. Guests to the recently refurbished Inn enjoy a complete array of services and amenities, some customary, others pleasantly out of the ordinary. Opening onto our lamp and sky lit hallways are 41 rooms and suites, each named for a Governor from Florida's past. European turn down service, complimentary breakfast & cocktails, daily newspapers, valet parking, Wi-Fi services. ... more less
- Reservation Options:
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- Also Known As:
- Governor`s Hotel Tallahassee