I had a competition in Tallahassee that was unfortunately rescheduled. Due to the fact that this hotel was booked at a non-refundable rate and I could not transfer the dates, we traveled to Tallahassee and just enjoyed the weekend.
Cons:The first thing I noticed was the smell in the hallways. It was terrible. It smelled as if they had just painted, which is understandable, however, the smell got worse as the weekend went on. I'm not sure of other rooms, but in room 157, the air conditioner is EXTREMELY loud. I was awaken several times during the night by the extra vibration the air conditioner has. Fortunately, it wasn't consistant... it just came and went as it pleased. The TV quality was terrible as well. The picture kept fading. I went to get in the shower Saturday night and there was a huge palmetto roach on the shower curtain, I almost hurt myself jumping back out. There was not a microwave in our room. We kept getting calls early in the morning with no one on the other end.
Pros: Great location!!! Capital building is less that a mile away. There are 4 great restaurants within walking distance such as Logans and Genghis Grill. Downtown Tallahassee is right around the corner. The room was clean and the bed was OK. There is a fridge in the room. You can control the room temp easily. Paul mitchell hair products and the shower head was great. Checkout is 12:00, and hour later than I'm used to. Each room has a balcony. In order to walk in the hotel you have to use the room key to get the door to unlock, felt a sense of security.
If I ended up staying here again, it would be for the location only, not for the quality of the hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Our team was disappointed to hear of the inconveniences you encountered during your recent visit to our hotel. It would be most appreciated if you could call my office directly at 850/329-9041 so we may gather a few additional details to help our team improve.
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We noted you mentioned difficulty with the non-refundable rate offering. At marriott.com we offer a wide variety of refundable options which can be changed up to 6pm the evening of arrival. We hope to hear from us soon. Perhaps we can make a return trip reservation so you may experience all that our hotel has to offer. Please let us know how we may better serve you on your future stays!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.