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“Very nice property, terrible road noise” 2 of 5 stars
Review of Residence Inn Tallahassee Universities at the Capitol

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Residence Inn Tallahassee Universities at the Capitol
3.0 of 5 Hotel   |   600 West Gaines Street, Tallahassee, FL 32304   |  
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Ranked #26 of 59 Hotels in Tallahassee
NCTexas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Very nice property, terrible road noise”
2 of 5 stars Reviewed yesterday NEW

Went to Tallahassee to check out FSU for our son. Booked a two bedroom suite for Fri & Sat night & as always travel with our Pembroke Welsh Corgi dog. Felt the $100 pet reconditioning fee was a bit steep, but when we received our printout, $100 was added each night for this. Spoke with a front desk associate, he said the Asst Mgr was out of the building & got nowhere with an explanation or getting the second charge removed from the bill. So what turned out to be a a fairly expensive standard two bedroom suite for $199 a night, turned into an outrageously expensive stay. Nothing special at this Residence Inn with regards to their rooms or amenities. Our room was on the busy Main Street on the 3rd floor & the noise was awful. It didn't help that a gas station/convenience store was right on the corner. Loud music, loud cars, voices & sirens were terrible until about 3am. We asked to move for the 2nd night & were told no other suites were available; however, the parking lot was less than half full. We travel with our dog all the time & have never run into this with any other hotel chain. This was our first experience with a Residence Inn & it did not leave a good impression.

Room Tip: Make sure you do not have a room that faces the busy Main Street, you will have a noisy night filled...
See more room tips
  • Stayed February 2015, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 reviews from our community

Traveler rating
    6
    13
    1
    3
    1
See reviews for
9
3
Solo
0
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at the Residence Inn while on a business trip. The room was very nice and spacious, and the bed was extremely comfortable. All of the staff I met were very friendly, and I have to give a special shout out to Cynthia who answered several questions we had about different activities and dining options. The evening happy hour was an added bonus. My one complaint would be the street noise. Next time, I will request a room facing the parking lot. My room was by a traffic light, and I could hear the beeping from the crosswalk throughout the night. Only downside to an enjoyable stay.

Stayed May 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leverett, MA
Top Contributor
245 reviews 245 reviews
58 hotel reviews
Reviews in 111 cities Reviews in 111 cities
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a residence inn. This means it has a little kitchenette that has what you need to stay for a night, or a week. The room was large, with a desk, the kitchenette, a very comfortable bed, couch, nice modern TV, very clean bathroom and plenty of wall sockets. It seems to be quite new. Compared to a standard typical hotel room, this was much better.

The bed had 4 pillows. And, the bed was very comfortable, very much so. There are thin drapes and also a second set of drapes that is light blocking.

Ample parking is available (for a reasonable fee it seems). The breakfast really is extensive with all sorts of choices. There is something for everyone - ranging from cold cereals, bagels, muffins, fruit, hot cereal, waffles, eggs, sausage, etc., etc.. Two kinds of juice are available, there is milk. Pretty you name it and it is there - all self service. The coffee is pretty good too.

A shuttle is available at no charge to get to to and from the airport. I leaves from the Inn one the hour and the trip takes about 20 minutes. There is a computer in the lobby with a printer and you can print out your boarding pass free of charge.

All in all this is a really nice place to stay. For a chain hotel, I think it is quite unusual and pleasant. The staff is very friendly, which is another plus.

Room Tip: Ask for a room facing the parking lot and not the street - quieter.
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Green Features: They provide in-room instructions about towels and bed changes.
  • Stayed May 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review, 1 week ago
Thank you for the detailed review of our hotel, amenities, and services. You are correct; every room in our hotel has a complete kitchen with full size appliances and stocked with cooking, serving and dining ware. Our breakfast is very popular with many guest, served 7 days a week with the wide variety of options you listed plus a few others. The shuttle services the airport, FSU campus and a few other nearby locations like the downtown area, department of education building, the FAMU campus and FSU’s research park. It operates between 8a and 10p daily. Perhaps the next time you’re in for a visit you can join us at one of our evening week night Mix events. Monday – Wednesday we serve up local fresh brew from Proof Brewing Company as well as a variety of Sangria, with light evening snacks or treats. This is in addition to the many dining and entertainment options within walking distance. That is exactly why they say it’s a RESIDENCE, not just a hotel! In any case we were glad to hear you enjoyed your time with our team and we look forward to seeing you very soon.

Best Regards,

Keith Hoogerheyde
General Manager
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Gharghur, Malta
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Welcoming, customer-oriented and service friendly long-term stay hotel. Very helpful in maintaining personal belongings, luggage, and work materials over an 18 month period. Rooms always well maintained and services at your scheduled request. Breakfast & evening reception daily. Meeting rooms & catering are fantastic. Central location provides team members multiple nearby meal & drink options. Only negative is during football season. Party-central intersection near FSU campus/stadium and can be quite noisy at times but it's a minor inconvenience for such a central location.

Stayed January 2015, traveled on business
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Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review, 2 weeks ago
Valletta,

It was great to hear that you enjoyed your extended stay at our hotel. Our team was very excited to hear that we were able to consistently exceed your expectations. We understand the importance of brining the comforts and convenience of home while you are traveling! You are correct, our location adjacent to the FSU campus and a short walk from the Doak Campbell stadium is perfect for the Noles fans to celebrate during game season! Our neighborhood has become one of the most exciting and dynamic neighborhoods in the Tallahassee area with many dining and entertainment options within walking distance. We hope we may see you on your next visit to the Tallahassee area.

Keith Hoogerheyde
General Manager
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Kentucky
Top Contributor
63 reviews 63 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like this Residence Inn, this is my second stay. The hotel serves wine and beer with the weeknight evening reception. Food seemed a little lame, but breakfast was typical and yummy. Do be careful the "Market" selections don't show price, I got a split of wine .....$17.50, I was a little surprised. I might have still selected the wine, but wish I could have told how much I was paying.

  • Stayed April 2015, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review, 2 weeks ago
TX Girl in KY,

Thank you for taking the time to help our team understand how we may best improve. It is true; our hotel is located adjacent to two university campus and situated between the FSU Tuck center and the Doak Campbell stadium. With the 60,000+ college students living and commuting in our neighborhood everyday there is definitely 24 hour activities. We completely understand that guest which may not be familiar with an active downtown atmosphere can be negatively impacted by these activities. We hope you may accept our team’s apology for any disruption the situation may have caused for your recent stay and we were very glad to hear that you were able to enjoy your time in the Tallahassee area. We look forward to seeing you very soon.

Best Regards,

Keith Hoogerheyde
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota
Top Contributor
277 reviews 277 reviews
58 hotel reviews
Reviews in 126 cities Reviews in 126 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed in many residence inns, and this is one of the best we've stayed in. Spacious rooms, comfortable mattresses. Breakfast was significantly better than usual. Very close to FSU and the Capitol. Rooms facing the street can be a bit noisy, so ask for a room facing the parking lot.

Stayed May 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review, 2 weeks ago
Ron,

Our team was excited to hear you enjoyed your stay at our hotel. It is true; our hotel is located adjacent to two university campus and situated between the FSU Tuck center and the Doak Campbell stadium. With the 60,000+ college students living and commuting in our neighborhood everyday there is definitely 24 hour activities. We completely understand that guest which may not be familiar with an active downtown atmosphere can be negatively impacted by these activities. We hope you may accept our team’s apology for any disruption the situation may have caused for your recent stay and we were very glad to hear that you were able to enjoy your time in the Tallahassee area. We look forward to seeing you very soon.

Best Regards,

Keith Hoogerheyde
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynn Haven, Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the first time I have stayed at a Residence Inn and I must say I was surprised and impressed. The rooms are spacious, and are more like a 1 bedroom apartment. Fully equipped kitchen area, separate bedroom and living areas. I found the hotel and rooms to be very clean and welcoming. The staff was very friendly and helpful. Only down sides were I forgot my toothpaste and when I went to the front counter to ask for toothpaste, they were out and no place to hang a hand towel in the bathroom area.

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith H, General Manager at Residence Inn Tallahassee Universities at the Capitol, responded to this review, 3 weeks ago
Dee,

Well, surprise and impress is what we do at Residence Inn! Our entire team was excited to hear that you enjoyed your time at our hotel. We hope you may accept our apology for the inconvenience created by the unusual toothpaste outage at the desk. All our guest bathrooms are equipped with 2 towel bars, one is located behind the entrance door and the second is next to the shower. Perhaps the next time you will be able to join us for our new evening Mix, serving complimentary craft beers, fresh made sangria, and snacks Monday – Wednesday.

We are looking forward to your return.

Keith Hoogerheyde
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Tallahassee Universities at the Capitol

Address: 600 West Gaines Street, Tallahassee, FL 32304
Location: United States > Florida > Florida Panhandle > Tallahassee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Business Hotel in Tallahassee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Tallahassee Universities at the Capitol 3*
Number of rooms: 135
Official Description (provided by the hotel):
Whether you're visiting Florida's capital city for a short stay or extended stay, our Residence Inn Tallahassee Universities at the Capitol is a new hotel with a great location. Residence Inn Tallahassee Universities at the Capitol is situated in downtown near the capitol complex with Florida State University and Florida A&M University. This Residence Inn features spacious accommodations, complimentary area shuttle service and breakfast buffet. ... more   less 
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Also Known As:
Residence Inn Tallahassee Universities At The Capitol Hotel Tallahassee
Tallahassee Residence Inn

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