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“Typical Holiday Inn” 3 of 5 stars
Review of Holiday Inn Tallahassee Conference Center

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Holiday Inn Tallahassee Conference Center
3.0 of 5 Hotel   |   2725 Graves Road, Tallahassee, FL 32303   |  
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Ranked #14 of 59 hotels in Tallahassee
Gainesville, Florida
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Typical Holiday Inn”
3 of 5 stars Reviewed April 9, 2013

This Holiday Inn was nothing spectacular. The check in process was easy and fast. The hotel has free wireless Internet and parking, which was great. The room also had a refrigerator, which we didn't need, but was nice to have anyways. We chose the hotel accidentally, intending to book at the one closer to the Capitol, but it ended up working fine. The drive downtown was simple and quick. There isn't much of a view out of the rooms because of where the property is situated. Easy choice for a short stay during a high travel weekend in Tallahassee.

Quick tip: There are only a few parking spots in the front of the hotel. All other spaces are in the back. Unfortunately we didn't realize there was a back entrance and had to walk around in the rain at night.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Tallahassee Conference Center, responded to this review, April 23, 2013
Dear j_mac323,

Thank you for taking the time to express your thoughts and concerns. We are pleased you liked our check in process and our parking lot. We are sorry that we fell below of your expectations with some aspects of our hotel and any inconvenience you may have experience during your stay. Your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guests. Thank you for staying with us and we hope to serve you again should your travels bring you back to Tallahassee, FL.

Sincerely,

Anthony M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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146 people have reviewed this hotel

Traveler rating
    67
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    5
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Miami, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 7, 2013

Good rooms and ample free parking and free wifi. Good location close to the university. I paid 130 total which is high but Tallahassee hotels generally expensive. So while not a great deal, the hotel was solid and the price is high given its a college & capitol town.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan, Texas
Top Contributor
50 reviews 50 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 1, 2013

I was here for a quick stay before flying out of Tallahassee. The TV didn't work in my room, but for only the few hours I was there that was fine. The beds were comfortable and things were clean, pretty much all I need for the short time there!

Stayed March 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2013 via mobile

Stopped in for an overnight stay. Service was great. Room was very clean. Good location. Good rate. Check out time is 11 which is a little later then some places. Will come again! Only complaint was the bed was a little firm, we are use to a softer bed at home.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Katy, Texas
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 16, 2013

We have stayed at this hotel every trip we have made to Orlando as the location is the perfect stop after driving all day from Houston. However our recent experience with this hotel and their lack of compassion will keep us from making this a stop in the future. I booked this hotel a month in advance of our trip, knowing it would be busy during Spring Break travel time. Unfortunately I booked an Advanced Purchase room, which I will never do again. On the day of our travels our car broke down on I 10 in Louisiana. We finally got it to a repair shop in Lafayette, found out they couldn't get the part until Monday and ended up having to leave the car and rent a car to continue on to Orlando. This took over 3 hours from our travel time and we ended up in a 2 hour back up over the Beaux Bridge. Obviously we were not going to make Tallahassee that evening. I called the hotel to explain that there was no way we could make it to Tallahassee and why but the girl that answered the phone was uncaring, stating that they would hold our room until 7 am the next morning. Not wanting to waste the money we had paid on this room we decided to try to make it to Tallahassee even though it would be around 2 in the morning when we arrived. Wisely though we decided our safety was more important than the money and we stopped in at a Holiday Inn Express in Milton around 10. I understand that I purchased a prepaid room and got it a few dollars cheaper. However, there is a time for compassion and taking care of people. We have all the paperwork to show that the car was left at the repair shop and that we were in a rental car which delayed our trip. We were not trying to "cheat" the hotel out of money. We just knew it was not safe for us to be on the road that many hours, especially with the stress of breaking down on the freeway. I called in plenty of time for them to resell that room. Instead it sat there empty that night because the hotel personnel thought it was best for us to drive until 2 AM to sleep in that room. I am sadden to experience such lack of compassion and hope that the management of this hotel will remember you are dealing with people, not dollars.

  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Tallahassee Conference Center, responded to this review, July 10, 2013
Dear Terri K,

Thank you for staying with us and taking the time to express your thoughts and concerns. I am very sorry you received service which was unacceptable but please understand that our staff members are just following the hotels policy. It is certainly not our intent to inconvenience our valued customers, but to instead offer options that can make them stay at our hotel. Things come up, and we totally understand that. We just ask that the next time you make reservations, please always take time to read the cancellation policy. Nevertheless, We still consider you a guest though you weren't able to stay with us, we are always looking to the future and your future travel plans. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests.

Sincerely,

Krysllin G
Case Manager
IHGCare
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Belleville, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 11, 2013

Stayed here with my wife one night during the week. Great hotel, staff was excellent, clean, had drinks and dessert at the bar, newer hotel, easy access to the freeway. Would stay here again anytime.

while I liked the hotel a lot I find this 200 character rule stupid and I'm just typing to fill up the damn spaces.

I like trip advisor but this rule discourages me from doing reviews except when I'm really aggravated and need to vent ......

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 27, 2013

For the past several months while traveling on business the stays at the different types of Holiday Inn properties is like a roll of the dice. We won't be staying here again. The room had a red spot on the carpet - which look like blood, the desk chair has stains on the seat, the carpet needed a vacuum, the tub had black spots and a very dirty hard questionable stain. With elbow grease the tub was clean. After saying good morning to the housekeeping staff on our floor and the gentlemen at the front desk I think they were all having a bad start of a day.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Tallahassee Conference Center, responded to this review, March 15, 2013
Dear 2traveltoanywhere,

Thank you for taking the time to complete a review on your stay. Please accept our deepest apologies for the issues you had encountered during your stay. Rest assured that your comments about the room has been documented and will be forwarded to the appropriate departments for necessary actions. I do hope that you will consider staying with us again in the future as we continue to try to improve and update our property, which does include the rooms on property.

Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.

Sincerely,

Janice A
Case Manager
IHGCare
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Additional Information about Holiday Inn Tallahassee Conference Center

Also Known As:
Holiday Inn Tallahassee North / i-10 And Us 27
Holiday Inn Tallahassee North / i-10 & Us 27 Hotel Tallahassee
Holiday Inn Tallahassee North / i-10 & Us 27 Hotel
Holiday Inn Tallahassee North
Holiday Inn Tallahassee
Tallahassee Holiday Inn
Address: 2725 Graves Road, Tallahassee, FL 32303
Phone Number:
Location: United States > Florida > Florida Panhandle > Tallahassee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#13 Family Hotel in Tallahassee
#16 Business Hotel in Tallahassee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Tallahassee Conference Center 3*
Official Description (provided by the hotel):
The Holiday Inn Hotel & Suites Tallahassee welcomes you to Tallahassee's only 100% Non-Smoking Hotel! The Holiday Inn Hotel and Suites is located half way between Atlanta and Orlando and just minutes north of the world famous Emerald Coast. This beautiful hotel is the most recent addition to the Holiday Inn family. Adjacent to Interstate I-10 and US Highway 27 or North Monroe St. our location can suit business or pleasure travelers. Our full service recently built hotel consists of 132 guest rooms including 20 one-bedroom suites. Each room features a 27 inch TV with expanded cable channels and pay per view, microwave, mini-fridge, coffee maker, hairdryer and iron with board, large work desk, speaker phone with voicemail and FREE high speed internet access. Other amenities include a fitness center, whirlpool, outdoor pool and a business center. Our on site restaurant serves breakfast, lunch, dinner and room service. The hotel offers a fully functioning state-of-the-art 2000 sq. ft. banquet and meeting space. UNIVERSITIES: Florida State University (FSU), Florida A & M University (FAMU), Tallahassee Community College (TCC) HOSPITALS: Tallahassee Memorial Hospital LOCAL ATTRACTIONS: Florida s State Capitol, Wakulla Springs, Maclay Gardens, Tallahassee Museum ... more   less 
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