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“Great price and a great room. Room was clean and quiet...” 4 of 5 stars
Review of Wingate by Wyndham - Tallahassee- FSU

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Wingate by Wyndham - Tallahassee- FSU
2.5 of 5 Hotel   |   2516 West Lakeshore Drive, I-10, Exit 199, Tallahassee, FL 32303   |  
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Ranked #36 of 59 Hotels in Tallahassee
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474 reviews from our community

Traveler rating
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    98
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Tampa, Florida
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 11, 2014

Friendly staff, very welcoming and accommodating . Unfortunately, our room was not. Cover of the AC unit controller by the window was broken. Adjusted thermostat to 68 degrees, only stayed at 75 :(. Refrigerator door was full of rust. Bed and pillows , very uncomfortable. Breakfast food was quite good. Not as nice compared to the other Wingate hotels .

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dee A, General Manager at Wingate by Wyndham - Tallahassee- FSU, responded to this review, July 16, 2014
Dear guest, Thank you, for your feedback regarding your stay here at the Wingate by Wyndham Tallahassee; we greatly appreciate it! Friendly staff, very welcoming and accommodating is something that we like to hear. Unfortunately, your room was not accommodating enough to be comfortable and we deeply apologize for any inconvenience that the hotel may have caused you:-( We want not only the "breakfast food" to be nice! but we want to be nice as the other Wingate hotels in our chain. As a guest, your feedback is very important, because this is how we can only get better, so we thank you again for pointing out what needed to be corrected and the next time you visit Tallahassee; make sure you call the Wingate direct.

Sincerely

The GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 1, 2014

The exterior building was dirty. The lobby smelled a bit funny. My room was 314. The carpeting on the third floor (I don't know about the other floors) was dirty, at the end of the hallway. The hotel room was okay. Our coffee/tea maker was EXTREMELY dirty. Bathtub in bathroom was not thoroughly clean. The breakfast was not the best. My waffle tasted disgusting. The fitness room was absolutely small, and the scale was broken. If you came here for exercise, choose another hotel. The hot tub, which I was looking forward to the most, was out of order. The pool was small. The tables on the side of the pool were VERY dirty, and ashtray was full. The cleaning out of the rooms was not up to date. We went inside the bathroom, and the trashcan was full to the brim, paper towels were falling out. The man on the front desk, James, was very polite though. A good thing, though, was that the hotel was very quiet...because it was empty. Room was very cold, but comfortable. The location was very remote--it was down a dark, quiet road.

Room Tip: Rooms on the left side are louder, if there are people in the room. Make sure your coffee/tea maker...
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dee A, General Manager at Wingate by Wyndham - Tallahassee- FSU, responded to this review, July 3, 2014
Dear valued guest of the Wingate by Wyndham Tallahassee; we greatly appreciate your feedback and your business. Thank you, for reconizing one of our great team members; he is quite an asset to the organization. We want also apologize that your room, the hallway, the breakfast and your overall stay with us .... was not a pleasant stay. We most definitely do not like our guest leaving the Wingate by Wyndham Tallahassee feeling unhappy and not satisfied that they chose the hotel. We are deeply sorry and hope that you will a least give the hotel a call so that we can speak on these things; so your next visit will not be like your last visit.

We sincerely thank you, again for your feedback and this will be shared with all team menmbers for future references.

The GM
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Tallahassee
2 reviews
5 of 5 stars Reviewed June 29, 2014

I stayed at this hotel last February and stayed again this last weekend, I must admit that the place has changed for the good good, the Manager and the Front desk executive, Charles, are very kind and warm. The hotel areas were impecable and the same with the rooms, a real plus. The only little issue was the jacuzzy by the fitness center but as to the fitness center? very good

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dee A, General Manager at Wingate by Wyndham - Tallahassee- FSU, responded to this review, July 1, 2014
Thank you, valued guest of the Wingate by Wyndham Tallahassee, we appreciate your feedback and your concern also. I am very happy that you returned to the Wingate by Wyndham Tallahassee and while you were here; you experienced a "change for the good", As the Manager, and my Front Desk staff, Charles, we are very honored of how you felt about your stay and the service. Your only concern was the "jacuzzi" and that says alot about how we are heading in the right direction on making sure that the Wingate by Wyndham Tallahassee is a place where you can go and feel right at home. We are difinitely working on the "Whirpool" project and it will be up and running here we hope pretty soon.

We thank you, again for your business and feedback and we hope to see you back sooner than another year!

Sincerely

The GM
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Tallahassee
1 review
3 of 5 stars Reviewed June 29, 2014

Rooms need work. Bed was lumpy and noisy. Every time someone moves it squeeks and wakes us up. Breakfast was not that great.

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dee A, General Manager at Wingate by Wyndham - Tallahassee- FSU, responded to this review, July 1, 2014
Dear guest of the Wingae by Wyndham Tallahassee; we deeply regret that your stay with us was not what you hoped:-( We would like another chance to make it up to you on your next stay. Just give the hotel a call directly when returning to the area, and let us see what we can do to make your return visit better.

Sincerely

The GM.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham - Tallahassee- FSU

Address: 2516 West Lakeshore Drive, I-10, Exit 199, Tallahassee, FL 32303
Phone Number:
Location: United States > Florida > Florida Panhandle > Tallahassee
Amenities:
Free Breakfast Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #36 of 59 Hotels in Tallahassee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham - Tallahassee- FSU 2.5*
Number of rooms: 116
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Also Known As:
Wingate By Wyndham - Tallahassee- Fsu Hotel Tallahassee

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