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“Hotel” 3 of 5 stars
Review of Homewood Suites Tallahassee

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Homewood Suites Tallahassee
3.0 of 5 Hotel   |   2987 Apalachee Parkway, Tallahassee, FL 32301   |  
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Double HHonors Points
Ranked #4 of 59 Hotels in Tallahassee
Certificate of Excellence 2014
GreenLeadersSilver level
A TripAdvisor Member
“Hotel”
3 of 5 stars Reviewed September 11, 2013

The hotel was nice but the furniture, carpet, hallway and elevator is a little dated. The elevator was unsafe one day when I stepped in the car and almost fell down since the floor was not in line and at least 6 inches lower than the floor.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ashley_schneider2, General Manager at Homewood Suites Tallahassee, responded to this review, September 19, 2013
Thank you for taking the time to review our Homewood Suites Tallahassee. Thank you for bringing your concerns to our attention. We are currently planning a major renovation and hope you will like our changes next year. Thank you
Regards,
Ashley Schneider-General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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412 reviews from our community

Traveler rating
    244
    92
    49
    18
    9
See reviews for
165
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19
146
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Any
English first
Palm Coast, Florida
Top Contributor
127 reviews 127 reviews
28 hotel reviews
Reviews in 44 cities Reviews in 44 cities
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed September 1, 2013

I recently stayed here for business and plan on going back next week! The location is perfect. It's by the intersection of Capitol Circle and Apalachee Parkway, near lots of restaurants and shopping. It's 1/2 mile away from Earth Fare, so I can stock up on healthy food for the fridge. I asked for a quiet room on a high floor, and that is exactly what I got. Check out the view! No highways or buildings, just trees! I'm a vegetarian, so the nightly meals don't appeal to me much, but a free glass of wine at the end of the day is great! Lastly, the staff could not be more friendly! Their customer service is superior! The only reason they didn't get an excellent is the lighting is the rooms are dim, the A/C is a bit loud, and the beds could be a bit more comfortable. Then, the place would be perfect!

Room Tip: 519, 517 were quiet with view of trees, but it's a long trek from check-in.
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ashley_schneider2, General Manager at Homewood Suites Tallahassee, responded to this review, September 5, 2013
Hello nboutot
Thank you so much for taking the time to review our Homewood Suites hotel. 'Great amenities and superior customer service' is a heading we love to see on our review sites. All the employee's and myself take pride in our customer service and we are ecstatic you enjoyed your stay with us. Please do not hesitate to contact me the next time you visit your home away from home.
Kind Regards,
Ashley Schneider-General Manager (850)402-9400 ext 2002
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Port Charlotte, United States
1 review
4 of 5 stars Reviewed August 29, 2013

Great value & excellent service. The breakfast & manager's afternoon mingle was really good. Even though I need not taste the wine, beer, etc. it appeared that the other guests were quite satisfied. I splet very well in the bed; soft pillows and comfortable matresses. The location is in the right spot.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ashley_schneider2, General Manager at Homewood Suites Tallahassee, responded to this review, September 5, 2013
Hello Betty D
Thank you so much for taking the time to review our Homewood Suites Tallahassee. We truly appreciate the kind words! Please do not hesitate to contact me the next time you visit your home away from home.
Regards,
Ashley Schneider-General Manager 850-402-9400 ext 2002
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Houston, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 27, 2013

Arrived late with family of four after calling earlier to confirm reservation and late arrival. Sent to room with only one bed and eventually told our reserved room not available due to maintenance and sold out property. After the initial mess, the staff handled the problem well and fully comped our room, but half the family ended up on a sleeper sofa after a long day on the road. We came down early for breakfast on Saturday morning. Seating was grossly insufficient, and the breakfast staff were very poor - failing to restock basic breakfast staples as they were used up. If you approached the staff and asked for cereal or silverware, you could get it on an individual basis, but breakfast area was very sub-par.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ashley_schneider2, General Manager at Homewood Suites Tallahassee, responded to this review, August 29, 2013
Thank you for taking the time to review our Homewood Suites Tallahassee. Attention to detail is an extremely important part of our daily operations and we appreciate your feedback about the service issues you encountered. We're glad you brought them to our attention so we could quickly address them and we will be sure to keep them in mind as future training's are offered. We have very few two doubles bed rooms on property and are truly sorry we had to put the room out of order. We hope that you'll come back to see our changes and let us know what you think.
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florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2013

With so many choices in so many states--it is very easy to stay as a loyal visitor. The rooms are always clean and the staff is always so helpful... There is always a feeling of being welcomed home! Thank you Hilton...

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ashley_schneider2, General Manager at Homewood Suites Tallahassee, responded to this review, August 25, 2013
Dear Indianwells10,
Thanks so much for taking the time to review our Homewood Suites Tallahassee. Yes, there are so many different hotels to choose from and we truly appreciate your loyalty. We hope to see you real soon the next time you visit Tallahassee.
Thanks a bunch,
Ashley Schneider-General Manager (850)402-9400
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, United States
1 review
4 of 5 stars Reviewed August 19, 2013

Nice comfortable place to stay. Quiet. Near Governors Square Mall. About 3 miles from Capital and FSU. Away from undergrad craziness, but plenty close enough to school. Lots of places to eat on this side of town including most major chains (Chili's etc...). Comfortable beds

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ashley_schneider2, General Manager at Homewood Suites Tallahassee, responded to this review, August 25, 2013
Dear Lisa M,
Thank you for taking the time to review our Homewood Suites Tallahassee. Comfortable is a great way to describe our hotel. We want every guest to feel as if they were relaxing in their own home. Please contact me personally if you ever need assistance when you visit your home away from home.
Kind Regards,
Ashley Schneider-General Manager (850)402-9400
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, United States
1 review
4 of 5 stars Reviewed August 19, 2013

The hotel staff was very friendly and courteous, the room excellent, and the complimentary breakfast and dinners terrific. The facility is in a good location that’s near the mall with many nearby restaurants.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ashley_schneider2, General Manager at Homewood Suites Tallahassee, responded to this review, August 25, 2013
Hello Michael B,
Thank you so much for taking the time to review our Homewood Suites Tallahassee. We truly appreciate the kind words about our staff and hotel. We look forward to the next time you visit your home away from home. Please do not hesitate if there is anything I can assist you with.
Regards,
Ashley Schneider-General Manager (850)402-9400
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Tallahassee

Address: 2987 Apalachee Parkway, Tallahassee, FL 32301
Phone Number:
Location: United States > Florida > Florida Panhandle > Tallahassee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Tallahassee
#3 Green Hotel in Tallahassee
#3 Romantic Hotel in Tallahassee
#4 Family Hotel in Tallahassee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Tallahassee 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Homewood Suites Tallahassee Hotel Tallahassee
Homewood Tallahassee
Tallahassee Homewood Suites

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