Arrived late with family of four after calling earlier to confirm reservation and late arrival. Sent to room with only one bed and eventually told our reserved room not available due to maintenance and sold out property. After the initial mess, the staff handled the problem well and fully comped our room, but half the family ended up on a sleeper sofa after a long day on the road. We came down early for breakfast on Saturday morning. Seating was grossly insufficient, and the breakfast staff were very poor - failing to restock basic breakfast staples as they were used up. If you approached the staff and asked for cereal or silverware, you could get it on an individual basis, but breakfast area was very sub-par.