I haven't been to the Wine Loft during hopping times, so I assume they're quite busy, but during the week, it's a great place to have a glass of wine and chill on their comfy couches. I didn't eat anything, but the wine selection is good, albeit a bit pricey for Tallahassee. The service is very knowledgeable and friendly.
I made a huge error looking at my credit card statement, and called because I thought they'd made an error. In actuality, I was looking at the wrong restaurant's charge. The person I spoke to was incredibly friendly and looked through every single receipt from that night before I realized my mistake, and he continued to be friendly after we realized what had happened. Impressive customer relations, indeed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.