We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“GreAt place to stay” 4 of 5 stars
Review of Grand Beach Hotel Surfside

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Grand Beach Hotel Surfside to your Saves list
Grand Beach Hotel Surfside
4.5 of 5 Hotel   |   9449 Collins Avenue, Surfside, FL 33154   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Tripadvisor - 17% Savings
Ranked #2 of 7 Hotels in Surfside
Geneva, Switzerland
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“GreAt place to stay”
4 of 5 stars Reviewed 2 days ago NEW via mobile

we enjoyed this new hotel a lot. Rooms are really nice and big , each one with a small lounge. Decoration is very nice, all white and modern, and all with a small terrace. The lobby is beautiful, as is the beach. For breakfast, you even have a little bar which serves coffees and pastries if you don't want to have the big breakfast.

Stayed October 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

402 reviews from our community

Traveler rating
    220
    118
    26
    15
    23
See reviews for
162
138
6
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Zurich, Switzerland
Senior Contributor
49 reviews 49 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for a week in this property and booked a suite with sea view. It comes with two restrooms and a balcony. On the sea view side, there is no road. The road is on the creek/garden view side.
Housekeeping did an excellent job of maintaining the wall-to-wall carpeted room/suite; we found out that the hotel opened in Nov 2013 and there is a sister property in Miami Beach (btw 48th and 49th street). We preferred the Surfside location as it is close to the Surfside community, restaurants, shops and so forth. Overall, the staff was very friendly; only downside was a fire alarm one evening where we realized that the team still is very experienced yet
Besides the two outdoor pools and jacuzzis, there was also a pool and two jacuzzis on the rooftoop (for adults only/kids free) - just great!
It was odd for us to find out, as we overheard at check-out someone else getting the night a fire alarm happened, for free and we did not (as we did not complain or make a fuss out of it), which leaves me with bad taste from a customer experience perspective. We stayed for one week, didn't complain when the fire alarm changed the evening plan, and when asked for late check-out,as our flight left only at 8 p.m., the front desk only accommodated a 1 p.m. check-out - seems to me very narrow minded.
All in all, a great place to stay; however some system and procedure quirks need to be worked out.

Room Tip: Book the sea view room - it is worth it.
See more room tips
  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review, 6 days ago
Dear IntlTramp, thank you for joining us at the Grand Beach Hotel Surfside and for taking the time to review your most recent visit to property. We are thrilled to read of your satisfaction with our room accommodations, the views they have to offer, and the availability of two full bathrooms and a balcony within the room. We do appreciate your positive praises regarding our housekeeping staff service; they are such a great team and are so passionate about their jobs. It is thrilling to know that our pool areas and facilities have lived up to your expectations as well as the overall staff service attitude. We would like to take the time and apologize for any inconvenience you may have been caused as a result of the fire alarm going off at night on one occasion. We would like to assure you that the compensation, which was extended to another guest, has most likely resulted from a series of experiences rather than the fire alarm incident particularly. We are truly sorry that you left our property with such negative impression. Should we have known about the way you felt, we would have been happy to assist in resolving this misunderstanding. Once again thank you for your time and valued observations. We hope to have the pleasure of hosting you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Quite a few restaurants and Bal Harbour shopping within walking distance. Nice walking path along the beach extending both to the south and north. We loved the rooftop bar with its great sunset views.

Room Tip: We had a corner room on the inter-coastal side with a huge wraparound balcony that was great for sun...
See more room tips
  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review, 6 days ago
Dear Rusty2424, thank you for staying with us at the Grand Beach Hotel Surfside. We are pleased that we could make your time with us as relaxing as possible and we could offer the comfort you deserve in one of our corner suites with a beautiful wrap-around balcony offering breathtaking views of Miami and the ocean. We would like to express our gratitude for the detailed information you have shared in regards to our beachfront location and the varied selection of dining and shopping options, which the area immediately surrounding the hotel has to offer hotel guests. Thank you for joining us at the Grand Beach Hotel Surfside. We will be looking forward to your return visit soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

very nice hotel when you walk into the lobby..very beautiflul and nice smell.. nice rooms good size
2 washrooms .Not sure about the cleaning of the rooms, the carpet looked like it needed a vacuum all the time!!..but the towels always got replaced.
the Tv did not always work and there were renovations being done early in the morning right above our room daily...It was difficult to get these problems solved !!
But this hotel could be great as it is walking distance to Bal Harbour Shops and in a great area.

Room Tip: Ask for beach front high floor
See more room tips
  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review, 1 week ago
Dear Lori R, thank you for sharing your experience at the Grand Beach Hotel Surfside with the TripAdvisor community. We greatly appreciate the kind words you have shared of our lobby area and atmosphere, as well as your feedback on the spaciousness of our suites and the comfort their two full bathrooms deliver. We apologize for any inconvenience you may have been caused due to renovations taking place in a nearby room. We do wish you had alerted our onsite management team, as they would have been happy to check for possible resolutions to this issue be it a room move or another alternative. It is our hope that you would be willing to give us another chance in the future, as we would truly appreciate the opportunity to show you the excellent hospitality we are capable of. Thank you for sharing your valuable observations once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago

I'm not sure how the hotel atmosphere is during the peak summer vacation days but I was definitely looking for something quiet and relaxing and I found it at the Grand Beach Hotel Surfside. The food was very good, although I only had the tuna burger (everyday). The decor is really nice and my room was excellent. The wrap around balcony and view were really nice. I woke up every morning a little early just to get a view of the sun rising over the ocean. Just beautiful.

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review, 1 week ago
Dear Hardy H, thank you for your delightful review of your stay with us at the Grand Beach Hotel Surfside. We could not be happier to read that we have managed to deliver the relaxing and comfortable stay you sought during this recent trip to Surfside. Thank you for commenting so positively of the overall hotel décor and ambiance. We are pleased to read it was to your liking. What is even better is your feedback on the views opening up from the wrap around balcony of our Jacuzzi suites. We would also like to thank you for the beautiful photos you have shared of our property and your experience. It certainly sounds like you enjoyed your stay, and we hope we will have the pleasure of welcoming you on many more occasions to come.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a recent weekend stay and have nothing but great things to say about this hotel. Reasonably priced (for the beach) and beautiful grounds, pool and rooms. Very nice room set up with separate living room and the staff could not have been any nicer or more attentive. Drinks are about the same price as any other MB hotel and did not try any of the food (other than awesome gelato one night). If ever in Surfside again or just want to avoid the scene in South Beach, will definitely stay at the Grand Beach.

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review, 1 week ago
Dear bryan h, thank you for taking the time to inform us of your excellent experience during your stay at the Grand Beach Hotel Surfside. We are delighted to read that our great team looked after all your needs in a friendly and attentive manner and that you enjoyed all of the amenities found within your suite and throughout the hotel. We are thrilled by your intention to visit us again next time you travel to the Surfside area. We cannot wait to greet you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
owings mills,md
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel which is right on the beach in Surfside,just north of Miami Beach is stunning! As you walk in the doorman politely opens the door and greets you with a smile, the lobby is a beautiful array of marble and elegance. You also get a glimpse of the ocean as you enter! The check in staff is very friendly and efficient. We got a King Jacuzzi room with balcony. The room was really big with a very comfortable couch facing a 60-70" flat screen,2 bathrooms all marble showers, with rainfall showerhead. Another screen near the bed, 2 cordless phones,free wifi (by the way the hotel even has an IT guy on staff in case of any issues!). Regarding the porch this room comes with a HUGE, and I mean HUGE porch that wraps around the building but has alot of depth to it as well.Which overlooks the ocean and the city has a full size jacuzzi spa, lounge chairs, full size table and chairs if you want to eat outdoors. The rooftop pool area is also pretty amazing with full size pools,lounge chairs, a bar, outdoor 4 poster lounge beds and great views.The only thing is, is the parking is expensive and there are plenty of meters to park at right there. To summarize, I have been to many hotels, but this property is an easy 10 out of 10!!!

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel Surfside, responded to this review, 1 week ago
Dear hotelguy123, thank you for posting a superb review of your stay at the Grand Beach Hotel Surfside. It means so much to us that you enjoyed your stay onsite and that we managed to meet your expectations in all aspects of your stay. We are delighted that you felt the amenities and comforts offered onsite are excellent, that you found your king Jacuzzi suite to be spacious, comfortable, and well-appointed, and that you felt our property supplies everything that could be expected from a five-star property but at a lower price. What is even more exciting are the kind words you have had to share of our team members and their friendly and attentive service attitude. We could not be more thrilled to read of your excellent evaluation of our property. We are very much looking forward to offering you a warm Grand Beach welcome on your future visit to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Grand Beach Hotel Surfside? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Beach Hotel Surfside

Address: 9449 Collins Avenue, Surfside, FL 33154
Phone Number:
Location: United States > Florida > Surfside
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Surfside
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Grand Beach Hotel Surfside 4.5*
Number of rooms: 343
Official Description (provided by the hotel):
Soak up the style and tranquility of the new Grand Beach Hotel Surfside where Luxury and Comfort are within Reach! Discover a true gateway to paradise! A contemporary Miami all-suite hotel on the ocean, the Grand Beach Hotel Surfside features luxurious accommodations, breathtaking ocean views, and easy access to world-famous beaches, attractions, restaurants, shopping malls, and nightspots. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Cheap Tickets, Booking.com, Venere, HotelsClick, TripOnline SA, Despegar.com, Odigeo, Tingo and Jetsetter so you can book your Grand Beach Hotel Surfside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Grand Beach Hotel Surfside, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.