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“Great value all round (except Wireless Internet)” 4 of 5 stars
Review of La Quinta Inn & Suites Sunrise Sawgrass Mills

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La Quinta Inn & Suites Sunrise Sawgrass Mills
2.5 of 5 Hotel   |   13651 Northwest 2nd Street, Sunrise, FL 33325   |  
Hotel amenities
Ranked #3 of 4 Hotels in Sunrise
A TripAdvisor Member
“Great value all round (except Wireless Internet)”
4 of 5 stars Reviewed September 29, 2013

I stayed for three days on business and was impressed with the quality of the rooms and hotel, generally, for what I paid. I found the staff helpful and friendly, breakfast was fine and free USA newspaper daily. My only bugbear was the terrible Internet speed (<1Mb download on a good night). I confirmed this with technical support who had to reset my router before it could even connect properly. It's the same speed across the road, where a sister LaQuinta is also available. It's a shame, because I have to access my work while I am on the road and my laptop wouldn't connect at such low speeds. Otherwise I'd rate 5 stars and definitely return again if they fix the slow Internet.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with La Quinta

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378 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 5, 2013

My daughter and I stayed at this property in August. We flew in from Toronto to shop at Sawgrass Mills for 2 days then we were taking a cruise. We booked this online using Expedia which lists this as a 3 star property.

We pulled into the hotel parking lot and it looked bright and new. As we were checking in the receptionist advised us we were at the wrong property. Apparently, the one we were booked at was directly across the street adjoining the gas station. Same hotel name - same owners. So we drove across the street only to find a terrible looking hotel clearly under renovation and not newly renovated. There was a crowd of shady guys in the parking lot......I was reluctant to proceed. I asked the receptionist if we could go back to the first property since it was owned by the same company and she said i would lose my prepaid room and would have to pay again and pay more. Sadly, we checked in.

There are fans blowing air in the hallways to absorb moisture. The room smelled like mold, was dark and dingy. It clearly wasn't cleaned as there was still someone else's hair in the shower. The doors were paper thin and as a result we were up all night due to the noise in the hallway til around 4am. In the morning when I mentioned this to the receptionist she advised me to call the front desk if it happens again "as they kick people out all the time."

The so called gym had no equipment that worked - in fact nothing was even plugged in....

It was a terrible stay.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Buenos Aires, Argentina
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 10, 2013

We have stayed several times at both La Quinta Sunrise, and we always enjoy it. All the staff are very kind and resolve any problem what we could have. I really recommend to stay there. Excellent rate according services.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merritt Island, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed July 21, 2013

The website states this hotel in "Newly Renovated" when in fact it is under renovation. The rooms smell of mildew or mold and there are carpet fans lining the halls in an attempt to get the odor out. Service was great but they should not falsely advertise this hotel as newly renovated.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Sunrise Sawgrass Mills

Address: 13651 Northwest 2nd Street, Sunrise, FL 33325
Location: United States > Florida > Sunrise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Sunrise
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Quinta Inn & Suites Sunrise Sawgrass Mills 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Baymont Inn Sunrise
La Quinta Sunrise
Sunrise Baymont Inn

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