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“Non-Caring Workers” 2 of 5 stars
Review of La Quinta Inn & Suites Sunrise Sawgrass Mills

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La Quinta Inn & Suites Sunrise Sawgrass Mills
2.5 of 5 Hotel   |   13651 Northwest 2nd Street, Sunrise, FL 33325   |  
Hotel amenities
Ranked #2 of 4 hotels in Sunrise
Orlando, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Non-Caring Workers”
2 of 5 stars Reviewed June 18, 2013

The hotel is average, but the workers are poor--makes the experience rating poor.
Other than having to change the bathroom light bulb myself, manually flush the toilet, and avoid the funky smelling stairs, the hotel was ok. The hotel staff, except for Christian, could use attitude adjustments. They would not greet patrons, would not answer calls to the front desk, would not clean rooms before 3pm, and purposely wore name tags upside down. I believe the workers are rebelling against management--just a guess.

Room Tip: Ask for Christian.
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  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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277 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed June 17, 2013

I am not sure but it seems like renovations were stopped midway through. Lobby and entryway all look nice an dupdated but once you enter the the elevator and go to your room that changes. All appliances-telephone-TV-Microwave-Fridge-Hairdryer were yellow and old and appeared to be from the 70's. The towels were like sand paper, made of the cheapest quality. The bed linens were stained from head to toe with black marks. There was no comforter or blanket so I was freezing most the night. Nothing but a cheap thin sheet to cover myself. The floors were the worst I have ever seen. It wasnt just my room it was the entire hotel. Disgusting woods floors from ages ago-there was dust and dirt and stains and drip marks all over the hotel. The baseboards and floors and walls of the entire hotel and my room obviously havent been touched or cleaned properly in a very long time. I refused to walk around barefoot anywhere. I requested a non-smoking room but was put on a floor that was flooded with a smoky, overwhelming cigarette smell. The breakfast we were supposed to have was nowhere to be seen when I walked out of the hotel at 9:30. I would have rather paid the same money to go to an ExtendedStay with a brand new, full size kitchen and room twice the size with clean bed linens. THis hotel needs help. Majorly.

  • Stayed June 2013, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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A TripAdvisor Member
5 of 5 stars Reviewed May 30, 2013

Brittany,Beth &Gladys were all very nice,courteous, & helpful!!!
They gave us all the information for our stay including details of the Brightside breakfast.
Beth was kind enough to update my points from previos 3-4 stays in the Newark La Quinta.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

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A TripAdvisor Member
4 of 5 stars Reviewed May 23, 2013

It's not a luxury hotel of course but the rooms are quite spacious, the place is quiet and near the sawgrass mall an Fort Lauderdale airport and the price is great, one of the best hotels in this range of price

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with La Quinta

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Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 29, 2013

I really would go back to this hotel. If you are planning on a shopping spread to Sawgrass Mills, this is definitely a good option if you are looking for a cheap but nice option. The beds are really comfortable and the staf was extra nice to me since I forgot to check out before going to the mall and came back one hour later of the time I had to be out. I totally recommend it.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port of Spain, Trinidad
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 16, 2013

We stayed 2 nights on the way to join MSC Poesia at Port Everglades. Chose this hotel because it is very close to Sawgrass Mills, we needed to shop. They have smoking rooms, a rare find, these days. There was very little left of breakfast by 8am. Shops do not open before 10.30, so it was a little inconvenient to have to get up earlier to be able to get something to eat. All in all, a good place to stay for convenience of shopping.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Key West
Top Contributor
68 reviews 68 reviews
9 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 15, 2013

nothing bad but nothing great. We requested connecting rooms for a large family and friends trip but got adjoining rooms. Breakfast was good but very busy. A hotel that has 60-70 rooms should have more than 20 seats for breakfast.
Staff was very nice as well. Tried to help with the rooms but they were sold out.
All together a good stay and I will go back!

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Sunrise Sawgrass Mills

Address: 13651 Northwest 2nd Street, Sunrise, FL 33325
Location: United States > Florida > Sunrise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Sunrise
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Sunrise Sawgrass Mills 2.5*
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Also Known As:
Baymont Inn Sunrise
La Quinta Sunrise
Sunrise Baymont Inn

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