We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great 4 day stay!” 5 of 5 stars
Review of Doubletree by Hilton Sunrise - Sawgrass Mills

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Doubletree by Hilton Sunrise - Sawgrass Mills to your Saves list
Doubletree by Hilton Sunrise - Sawgrass Mills
3.5 of 5 Hotel   |   13400 West Sunrise Boulevard, Sunrise, FL 33323 (Formerly Crowne Plaza Fort Lauderdale at Sawgrass Mills Mall)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Bed and Breakfast
Ranked #1 of 4 Hotels in Sunrise
Certificate of Excellence
Orlando, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great 4 day stay!”
5 of 5 stars Reviewed July 25, 2014

This week my cousin and I visited this property and we were very pleased with our stay! Nadia, Regina and Robert were the GSAs we interacted with the most and they were very sweet. Also the shuttle drivers Axel and Alonso(Alfonso?) we're really great and prompt. Thanks everyone for your help!

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyBolyardAGM, Guest Relations Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review, August 4, 2014
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve goal for you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,408 reviews from our community

Traveler rating
    703
    494
    131
    54
    26
See reviews for
529
339
76
245
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Providenciales, Turks and Caicos Islands
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 25, 2014

I chose this hotel because it was close to BB&T center where the convention of Jehovah witnesses was held. service was excellent especially the shuttle bus to the convention center and back. I recommend this hotel to brothers and sisters to the convention.

  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyBolyardAGM, Guest Relations Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review, August 4, 2014
Thank you for taking the time to share your experience with our hotel. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guilford, Maine
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 23, 2014 via mobile

We used this as a starting point on our afternoon of arrival in Florida. The place was decent for the price, but is in need of some updates. The staff was great and the value was good. We would stay again if we were in the area.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyBolyardAGM, Guest Relations Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review, August 4, 2014
Thank you for writing about your concerns regarding your recent trip to our hotel. We would like to apologize for the inconveniences you encountered with your accommodations. Despite the mishaps we would love to have you back for another chance to show you what we have to offer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
marco Is;and, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

We had the bed $ breakfast package for an overnight, The room was spotless, Bed was European style- soft and comfy. the hot breakfast buffet was beautifully presented and delicious. Fresh fruit, good variety and eggs that tasted like eggs. Coffee was good (not watered down) and our waiter even offered a cup to go. You can also order off the menu if you don't want the buffet. Front desk staff was efficient and cheerful. I would definitely stay there again. Although we didn't need it, there is a shuttle service to nearby shopping. Above normal. Pleasant surprise.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyBolyardAGM, Guest Relations Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review, August 4, 2014
Thank you for taking the time to share your experience with our hotel. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brandon, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 21, 2014

This hotel was previously a Crowne Plaza, once it was purchased by the Hilton brand, I assumed the entire property would be updated to meet Hilton brand standards......what happened??? There are mold on the windows, petrified food on the carpet, the room, bedding and pillows all smelled old and stale. The A/C kept going off and on and sounded like a jet plane.

  • Stayed July 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyBolyardGM, Guest Relations Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review, July 23, 2014
Thank you for your feedback. We are disheartened that your room was not to standard. We appreciate your business and have followed up with the team on your comments and will ensure these issues are addressed and prevented from happening in the future. Please email directly at Kelly.bolyard@hilton.com if you need anything at all.

Sincerely,
Kelly Bolyard
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plantation, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

I stayed at this hotel for one night on the july 4th weekend and I must say everything from checkin, stay and checkout was without any issues. I would have stayed 2 more nights except that i got an offer from a friend to stay at their visitors room for free.

The rooms were clean and the bed very comfortable. I stayed on the 8th floor and requested a a room facing the Sawgrass Mall which the front desk guy readily offered it to me. The front desk guys for both checkin/checkout were very professional and friendly to talk to. There several restaurants nearby too. I would stay there again and recommend it to anyone.
I enjoyed the hot chocolate cookie given to guest at checkin.

One more thing: the elevator is card operated so only those staying there or have business there get to to ride it - added security I guess.,

Room Tip: Just ask to have a room facing the Mall.
See more room tips
  • Stayed July 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyBolyardGM, Guest Relations Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review, July 21, 2014
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve goal for you.
Please remember us next time you are in the area so that we may accommodate your lodging needs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
5 of 5 stars Reviewed July 14, 2014

I don't recall the name of the lady that helped me but every time I come to this hotel I see her. She helps me make a reservation and the first time I visited this hotel was for my anniversary and she helped me make a reservation over the phone and when I reached the hotel she still remembered our conversation and it made me feel like me as a customer mattered and its this type of customer service that keeps me coming back (this visit was my 3rd not including the Atlanta, Georgia location), and she is a breath of fresh air. She is so nice and kind she has this warmth that makes you feel welcomed.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KellyBolyardAGM, Guest Relations Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review, August 4, 2014
Thank you for taking the time to share your experience with our hotel. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Sunrise
1.4 mi away
La Quinta Inn & Suites Sunrise Sawgrass Mills
4.4 mi away
Sawgrass Grand
Sawgrass Grand
#4 of 4 in Sunrise
3.0 of 5 stars 564 reviews
1.5 mi away
La Quinta Inn & Suites Sunrise
Show Prices
Show Prices
Show Prices
4.2 mi away
Staybridge Suites Ft. Lauderdale Plantation
4.0 mi away
Hampton Inn & Suites Ft. Lauderdale/West-Sawgrass/Tamarac
4.2 mi away
Holiday Inn Express Hotel & Suites Ft Lauderdale - Plantation
Show Prices
Show Prices
Show Prices

Been to Doubletree by Hilton Sunrise - Sawgrass Mills? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree by Hilton Sunrise - Sawgrass Mills

Address: 13400 West Sunrise Boulevard, Sunrise, FL 33323 (Formerly Crowne Plaza Fort Lauderdale at Sawgrass Mills Mall)
Phone Number:
Location: United States > Florida > Sunrise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Sunrise
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Sunrise - Sawgrass Mills 3.5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels, Booking.com, BookIt.com, Hotwire, Priceline, Travelocity, Odigeo, Hotels.com and Venere so you can book your Doubletree by Hilton Sunrise - Sawgrass Mills reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Sunrise - Sawgrass Mills Hotel Sunrise
Crowne Plaza Sunrise
Sunrise Crowne Plaza

Owners: What's your side of the story?

If you own or manage Doubletree by Hilton Sunrise - Sawgrass Mills, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.