OK...I booked this one thru Hotwire and thought I got a really good deal. I made an error in my date selection (my fault) and had to rebook....after hours of working back and forth with Hotwire and the hotel, I was able to make the change by opting for a standard room (vs a Deluxe room that was booked) and paying a very small fee. But....there are other add-ons you should know about. If you want to park your car here...add $8.00. Not a bad price for an off street parking garage. Also, there is a Mandatory $2.00 digital safe fee. I told the desk staff I didn't want to use the safe...didn't matter...it is a mandatory fee! So the question is...why not roll these fees into the room rate? BECAUSE this would give the customer a truer cost of the hotel...without these fees..the place looks like a deal! As far as the actual hotel and rooms go...the place was obviously a very nice place...some time ago. It is well worn with cheap cover-overs. For example, the floor in our room was a cheap Pergo type laminate covering. Floor tiles in the bathroom were thin and cracked. The TV remote didn't work..the desk staff were of no help. There wasn't enough towels in the room for everyone and the iron was missing. Again, the desk staff was of no help....they said they were full and no other irons were available....not enough for every room. The walls in the room are very thin....I could clearly hear the man next door urinating while I was laying in bed. The swimming pool was nice, the bed was a little lumpy, the continental breakfast was expansive with fruit, sausage, scrambled eggs, toast, cinnamon bread, juice, coffee......all-in-all, I hope to never stay here again....next time I'm going to try the Coral Gables Inn just down the street. I'll let you know how that goes when I do!
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- Also Known As:
- South Miami Best Western