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“Run away as fast as possible!” 1 of 5 stars
Review of Best Miami Hotel

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Best Miami Hotel
2.0 of 5 Hotel   |   5959 SW 71st St, South Miami, FL 33143-3599   |  
Hotel amenities
Ranked #1 of 1 hotels in South Miami
1 review
1 helpful vote 1 helpful vote
“Run away as fast as possible!”
1 of 5 stars Reviewed February 12, 2013 via mobile

Rude front desk peolpe.
Advertised features in some webbsites like hotel.com that when asked about in the hotel they confirm to you that it was a lie and nobody would do anything about to fix it.
The rooms are dirty, with balls of dust in every corner.
Breakfast is a joke: they serve coffee, milk and bagles. And thats it!
When asked for directions at the nearest police station the policewoman that helped me asked where I was staying and I told her that I was at this hotel, she told me to get all the important things that I had and take it with me and leave nothing on the bedroom!
The day after that I found my room door opened when getting back to the hotel after a day away, nothing was stolen, but that is probably because I was carrying with me every valuable thing that I had.

This was my first and last time in this hotel, and I would not recomend it even for the people I hate!

  • Stayed January 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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361 people have reviewed this hotel

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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islamorada Fl
Top Contributor
62 reviews 62 reviews
14 hotel reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed February 4, 2013

Location is great & that's the ONLY compliment I can pay to this establishment. Location is convenient to U of M & Baptist Hospital. We asked to check in at 2 something, seeking a rest for a child who was undergoing extensive medical testing. We were abruptly told check in was 3:00 & they couldn't possibly make an exception. We returned about 5;30 to complete chaos at the front desk, A single employee, phone ringing off the hook, and a line of waiting guests. Our room was pitiful, the couch completely missing from the room! Coffee table which on the net is pictured in front of the sofa was pushed against the wall.This was a "king suite". There was NO bathtub stopper or tissues in the bath room. Chipped tub, peeling wall paper, One towel, one wash cloth. We were a party of 3! Called the front desk to ask where the couch was & to ask for towels, washcloths & pillows. We were placed on hold where I remained for more then 20 minutes. No one ever picked up. Breakfast was disgusting & shouldn't be advertised at all. My 9 year old described them as the waxy, gross kind of fruit loops. There is NO info or services list of any kind in the room. TV channels, ice machine location, guest services, fire escape plan...nothing. Pool had the potential to be a nice area. Tiki bar however is CLOSED, pool chairs are in a sad state, no ashtrays (yet smoking was permitted there) NO towels, bring the ONE & only from your room. Bed was completely worn, pick a side, either side, you know the kind you roll right off of! Completely visible to the person who makes the bed daily. 205 needs a new mattress! On check out the following morning the rude man which I assume was the manager (no names or tags) was asked in English for an early check in. He was abruptly told "NO" just as we were the previous day. Then the man re-addressed the front desk person in Spanish. Miraculously, they exchanged pleasantries & he received his room 4 1/2 hours before 3pm check-in! Too bad manager didn't realize, Yo comprende todo! With a few easy fixes and a new staff it could be very decent. The only bright spot was the poor lovely young girl who was left alone in the evening. She was courteous & did her best as she was inundated with a hotel full of guests & little help or room necessities She should go elsewhere where her skills are not wasted in vain! My advice STAY ELSEWHERE!

Room Tip: There are NO good rooms!
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  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Travelers are raving about these South Miami hotels

1 review
1 of 5 stars Reviewed January 27, 2013 via mobile

Only reason I stayed here was the complimentary shuttle from to the airport. The place is cheap so I wasn't expecting the Hilton or anything but wow, this place really is a Scam. Shuttle supposedly broke down the day I arrived so I had to take a taxi costing me $37. No customer service except for the front desk guy sayingi paid too much for the cab. WTF??

Safe is useless, it's locked when its not suppose to. I don't know whether I should trust security. Fully regretting booking here.

Called expedia and they said they can't do anything unless the hotel refunds. Wow

  • Stayed January 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orosei
Top Contributor
64 reviews 64 reviews
7 hotel reviews
Reviews in 28 cities Reviews in 28 cities
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed January 3, 2013

Despite the name, this hotel is as far as best as it can be. Rooms are ok if you want just a place to sleep, but nothing else. The rooms have a safe that sometimes doesn't work and you have to ask the staff for repair. The staff is nice and helpful but the place it's not a big deal. They have a car to come and get you from the airport but last time the car was broken and we had to take a cab. Breakfast is horrible. Wi-fi works only in the hall. In the bright side, location is very good (you can find many restaurants and shops close enough) and is very cheap. Go there only if you don't expect any luxury and if you want a cheap choice. Otherwise, go somewhere else.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 2, 2013

our 2 laptops and a tablet was stolen from this hotel. The hotel staff was completely uncooperative. The cops told that the hotel staff is involved in it since they have got many such cases from this hotel. They charge 10 dollar for parking in their so called gated parking garage - but they have no camera there or in the lobby. All they tell this is you should use the safe given in the room (for which u pay an extra 2 dollar) which is a tiny piece of crap which doesn't even work. The cop even told us that we should inform priceline to black list this hotel.Its a horrible hotel!!!
stay away

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nassau, New Providence Island
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 2, 2013

We booked as it seemed it was a good quality/price ratio and conveniently located close to main attractions. The hotel was a disaster : rooms were not clean, breakfast was horrible, no customer service of any sort. Don't go unless you ONLY desire is to save money on your hotel spending.

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 20, 2012

Please do not bother, if you are on a budget try to stay somewhere else than here. This place reeks of mold, and my headboard had hard spots on them. You can only imagine. The breakfast was toast and powered tang mixed in water. I stayed here twice hoping the second time would be better. I was wrong.. DO NOT STAY AT THIS HOTEL, and the parking fee and hotel fee is a joke.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Best Miami Hotel

Also Known As:
South Miami Best Western
Address: 5959 SW 71st St, South Miami, FL 33143-3599
Location: United States > Florida > South Miami
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in South Miami
Price Range (Based on Average Rates): $
Hotel Class:2 star — Best Miami Hotel 2*
Reservation Options:
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