We booked as it seemed it was a good quality/price ratio and conveniently located close to main attractions. The hotel was a disaster : rooms were not clean, breakfast was horrible, no customer service of any sort. Don't go unless you ONLY desire is to save money on your hotel spending.

Please do not bother, if you are on a budget try to stay somewhere else than here. This place reeks of mold, and my headboard had hard spots on them. You can only imagine. The breakfast was toast and powered tang mixed in water. I stayed here twice hoping the second time would be better. I was wrong.. DO NOT STAY AT THIS HOTEL, and the parking fee and hotel fee is a joke.

Where to start....no free shuttle bus. It's a scam to get you to book a room there, horrible customer service, nowhere near ANY beaches, the shopping mall is across the street but its also very expensive to shop there. No can drivers or waitresses we talked to had ever even heard of this hotel. Even if you don't use the safe in the room they charge you a fee everyday for it plus they give it to you locked then if its locked when you leave (cause you didn't use it) they charge you for it being locked. So you have to go find housekeeping who doesn't even speak English and ask to have it opened and then they lock it everyday when they clean your room so you have to do it everyday you're there. Basically what I'm saying is that for $10-20 more a night you can get a nice hotel and make your whole trip better! Don't stay at this one.

This has to be the Worst Hotel to ever call itself best!!. Not only is it dirty, moldy and unkept, but the management and front desk staff are down right rude.

Mean spirited people like the people at Best Miami Hotel should not work with the public as they are illy suited.

To make matters worse, the electricity on the top floor kept going off, which made it impossible to call for an elevator. The hallways were pitch black each of the 4 days I stayed there and I would have to walk down a flight of stairs to catch an elevator, only to have to take the elevator back to my floor to pick up my family.

Management could care less. Like I said, The Best is the WORST!!