Where to start....no free shuttle bus. It's a scam to get you to book a room there, horrible customer service, nowhere near ANY beaches, the shopping mall is across the street but its also very expensive to shop there. No can drivers or waitresses we talked to had ever even heard of this hotel. Even if you don't use the safe in the room they charge you a fee everyday for it plus they give it to you locked then if its locked when you leave (cause you didn't use it) they charge you for it being locked. So you have to go find housekeeping who doesn't even speak English and ask to have it opened and then they lock it everyday when they clean your room so you have to do it everyday you're there. Basically what I'm saying is that for $10-20 more a night you can get a nice hotel and make your whole trip better! Don't stay at this one.
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- Also Known As:
- South Miami Best Western