We booked this hotel just because of the free shuttle service from the airport and from the hotel to the Port of Miami, We called to get the shuttle and was told the shuttle was broke down and we were on our own, we were 4 women in Miami did not know who to trust, so I had made reservations with a shuttle service to take us from the Port of Miami to Airport upon our return, they were great and picked us up at Airport to take us to Best Miami Hotel but cost $60, which the hotel would not pay nothing on. We were told we had shuttle to take us to Port of Miami one day the next there was no shuttle, we did end up getting their shuttle, everyone on the shuttle to Port of Miami complained of the same problem. Safe did not work in room. The best thing was the breakfast and coffee it was good. Room looks nothing like pictures and pool area beware, chairs were falling apart my sister sat on a barstool at pool and it tipped over with her and she just recently had back surgery. Jorge was the only nice one working at the hotel, Manager does not care about anything.
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- Also Known As:
- South Miami Best Western