I booked a room for what I thought would be a relaxing weekend stay at Siesta Beach Resort despite many of the negative reviews posted here. When I arrived early, my room was ready and like other posts here, the front desk staff was very friendly. The room, although nothing to write home about, was clean and quiet but that's where the accolades come to a grinding halt. I invited some local friends to join me for dinner at a Siesta Key restaurant where we pumped a considerable amount of cash into the local coffers. When we returned to the property three hours later, my friends vehicle was gone. Although they parked in an unmarked spot off the street, the town's contracted towing company snatched my friends car. When we complained to the manager he said he had no control over the towing company but agreed to call them (since they were still in the area trolling for other vehicles). We showed both tow truck operators and the night manager the spot my friends were parked in which was clearly unmarked and appeared to be a "street spot". They all looked and simply scratched their heads saying it was on the "Resort's" property. We had the manager call the owner who refused to intervene. He would only say the entire side of the street was resort property. Now clearly this is incorrect since a public road runs in front of the property. The management and the overzealous towing company took it upon themselves to decide where the property boundaries ended and where the street began. To make a long story short, the towing company charged over $200 (in cash only) to retrieve my guests car. What a ripoff! BTW-it would have been nice if at check in, I was told where guests can and cannot park. It also would have been nice to tell me the jacuzzi was under construction as was a good part of Ocean boulevard (where other public parking would have been). I think other potential guests should be aware of this potential problem when they come to this resort because even though we were correct, they chose to blame the problem on the chamber of commerce and not offer any type of consolation which might convince us to return another time.
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- Also Known As:
- Siesta Beach Hotel Siesta Key
- Siesta Beach Resort And Suites
- Siesta Beach Sarasota
- Siesta Beach Key
- Siesta Beach Resort & Suites Siesta Key, Florida