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“Very nice but we seemed out of place......” 4 of 5 stars
Review of Country Inn & Suites Tampa East

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Country Inn & Suites Tampa East
2.5 of 5 Hotel   |   11551 Discovery Lane, Seffner, FL 33584   |  
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Ranked #1 of 5 hotels in Seffner
Cheektowaga, New York, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Very nice but we seemed out of place......”
4 of 5 stars Reviewed May 3, 2013

Very inviting and unlike any other hotel we have stayed at. The theme of coutry inn wasn't expected but should've been. From the staircase in the lobby to the french doors to the buffet, we were expecting just a regular hotel.

The theme was country inn and they hit the nail on the head.

The room we had was small, it was 2 queen suite with no room to add a rollaway and since I booked it on Hotels.com, I was told the room I actually thought I was booking would be $60 more. So we had 3 kids in 1 bed and my wife and I in the other.

Noisey from the truckstop that was next to the hotel lot and the hotel is about 15-20 mins away from Busch Gardens and any kind of shopping or dining.

Breakfast buffet was very good with waffle makers and other hot choices.

Room Tip: Get a room away from the truckstop and a larger room for more than 4 people.
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnTampa, Front Office Manager at Country Inn & Suites Tampa East, responded to this review, May 4, 2013
Thank you for the nice review. When reservatiions are booked with 3rd parties such as hotels.com since you are receiving a large discount on the room rates we are unable to change the room types. On your next visit call the hotel to book your room and we work to ensure you have the type of room that best suits your needs.
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Write a Review

298 people have reviewed this hotel

Traveler rating
    238
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    7
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Jacksonville, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2013

We have stayed at this hotel several times before and as usual the service was great. Everyone from the late night van driver to the oriental desk clerk to the people who cook the breakfast were great. katie and Debbie went out of their way to be accomadating. We will be staying there again. wWe like the cleanliness of the hotel, the great breakfast, the casino shuttle and the closeness to i-4. We would defineatly recommend this to others. Keep up the great work.On a scale of 1-10 (10 being the best ) we would rate this hotel as a 10.5...

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnTampa, Front Office Manager at Country Inn & Suites Tampa East, responded to this review, May 3, 2013
Thank you so much for the raving review. I am glad to see that we meet your expectations on every visit. I look forward to seeing you on your next visit.
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Newark, New Jersey
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 22, 2013

Well...next time I come to Tampa area, I know where I'm staying. Clean, comfortable, homey hotel. Bed very comfotable, great shower water pressure. Conveniently located near 4 & 75, yet I didnt hear the traffic on 4 too much. Cookies in the lobby in the evening and the breakfast buffet had a nice assortment of choices. Staff was very friendly as well. This is how all hotels should be run!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnTampa, Front Office Manager at Country Inn & Suites Tampa East, responded to this review, April 26, 2013
Fantastic review...thank on behalf of our staff. I am glad to know we have a new regular for our hotel. We work very hard to ensure that a great guest experience is had by everyone who chooses to stay with us. I can't wait for your next vist.
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sarasota
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 21, 2013

A very beautiful hotel with a super staff, very friendly, clean, nice rooms. Close to Hard Rock Casino, and they even take you there and pick you up, driver very friendly and knowledgeable. Had a nice room, with plenty of room. Staff was great, anything you needed they had, could even borrow books to read from their library. Hotel close to some restaurants.

Room Tip: A great value for the money, super breakfast.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnTampa, Front Office Manager at Country Inn & Suites Tampa East, responded to this review, April 26, 2013
We strive to make sure that every guest has great service and clean place to lay their haed. I am pleased to know that we have met your expectations. I look forward ro your next visit with us.
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Top Contributor
52 reviews 52 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 13, 2013

...you are going to enjoy staying at this hotel. It is a very clean and quiet property right off of I-4 and very close to the Tampa Fairgrounds, Hard Rock Hotel and Casino and cruise terminal. Convenient and reasonably priced. The staff are wonderful and I will certainly be back and recommend to friends and family.

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnTampa, Front Office Manager at Country Inn & Suites Tampa East, responded to this review, April 14, 2013
Thank you so much for the great review. I am so glad that you enjoyed our hotel. We are tucked away off of I-4. I do hope to see you again should your travels bring you back to Tampa.
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1 review
5 of 5 stars Reviewed April 11, 2013 via mobile

I was so pleasantly surprised from the moment I called to book a reservation, to the time I checked out! Beautiful and pleasant describes every staff member! The hotel was clean, organized, up to date and just plain amazing! Thank you!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnTampa, Front Office Manager at Country Inn & Suites Tampa East, responded to this review, April 12, 2013
Thank you so much of the fantastic comments. We do pride ourselves on making each guest feel at home. I do hope to see you in the future.
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Port Charlotte, Florida, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 9, 2013

My family and I stayed at the Seffner Country Inn & Suites during the Strawberry Festival in March. We accidentally left a few clothing items behind in a bag (T-shirt and a child's outfit). I called the hotel a couple of days later when I realized it. They said they would mail them to me. I told them to send it the cheapest way possible since the clothes weren't of huge significant value. They said they would. I asked for an estimate of what they thought it would cost. They told me about $7-$15, so I gave them my credit card number so they could ship it. I got the clothes a couple of days later and was billed $50.01 on my credit card!!! It had been sent Fed Ex Priority Overnight! I checked online to see how much it should have cost, it should have only cost $10.51 to send it the cheapest way by Fed Ex. I spoke to Fed Ex, and they said that it is solely the responsibility of the sender to fill out the shipping label of the package (which the hotel did not, they left the shipping method blank and told the driver to fill it out for them). I called the hotel to speak to the manager, who was rude to me and refused to reimburse me the difference. She was reluctant, but gave me the number of the owner. After several attempts to contact him, he finally called me back and also refused to reimburse me. I wasn't even asking to be reimbursed the entire amount, just the difference of $40 and he still refused saying that it isn't the hotel's responsibility to fill out the shipping method and if I wanted it shipped that way, I should have called Fed Ex myself and arranged it, then hung up on me! I can't believe that a business is willing to lose customers over $40, but my family and friends will NEVER stay at a Country Inn & Suites again.

  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnTampa, Front Office Manager at Country Inn & Suites Tampa East, responded to this review, April 12, 2013
Thank you so much for the comments you have posted notonly here but with the BBB. We appreciate you as a valued guest. Regretfully we can not control the amounts that FEDEX charges. There prices are an average and based on the weight and size of package, and where package is going. As with most people our staff is not perfect, but it was the FEDEX driver that marked how to ship your package. It was extremely busy the day your package was shipped, the driver did not ask our staff how the package was to be shipped, he checked what he thought was appropiate. Shipping items left behind by guest is not a requirement of any hotel chain but a courtesy. I sincerely apologize for the overcharge, but we did as any hotel would have done make sure your items were returned to you.

I do hope that you chose to stay with us again.
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Additional Information about Country Inn & Suites Tampa East

Also Known As:
Country Inn & Suites Tampa East Hotel Seffner
Country Inn And Suites Tampa East
Country Inn & Suites Tampa East Hotel
Country Inn Seffner
Address: 11551 Discovery Lane, Seffner, FL 33584
Phone Number:
Location: United States > Florida > Seffner
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Seffner
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Tampa East 2.5*
Official Description (provided by the hotel):
Be our guest at Country Inn & Suites hotel in East Tampa, where our friendly service and convenient amenities will make you feel perfectly at home. This new hotel in the Tampa area provides a warm and welcoming atmosphere sure to delight both business and leisure travelers. Our East Tampa hotel is conveniently located near I-75 and I-4, not far from Sabal Park, USF, Busch Gardens, the Florida State Fairgrounds, the Amphitheatre, Hard Rock Casino and Port of Tampa. This hotel in Seffner offers easy access to downtown, cruise terminals, concerts, gulf coast beaches, and shopping in the Tampa area. Our hotel offers countless amenities like free breakfast, an outdoor pool, Fitness Center and high-speed Internet access. Make your reservations today and see what sets us apart from other hotels in Tampa Bay. ... more   less 
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