We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great getaway location” 4 of 5 stars
Review of Sandcastle Resort at Lido Beach

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Sandcastle Resort at Lido Beach to your Saves list
Sandcastle Resort at Lido Beach
3.0 of 5 Hotel   |   1540 Ben Franklin Dr, Sarasota, FL 34236 (Formerly Helmsley Sandcastle Hotel)   |  
Hotel amenities
Ranked #27 of 46 Hotels in Sarasota
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Great getaway location”
4 of 5 stars Reviewed July 3, 2013

We have stayed at this property for years for the July 4 boat races. It is a great location - boats are directly off shore and you can float while watching the race. Great poolside bar - they tend to be a little less than perfectly nice on the holiday, but I guess that is to be expected? The property itself is dated, but I think it is "Florida quaint." And I've never found it to be anything but very clean. The on site restaurant is decent and (other than the poolside bartenders) the staff are all super nice - we see the same folks every year. The real draw for us is the proximity to St Armand's Circle -LOVE IT. You can't really walk it but there is a hotel limo service available (free), you just have to plan to be back by 10pm if you use it. We just drive up and plan to be patient looking for a parking spot. The price of the rooms is a bit steep given the age of the property, but it is location here that you pay for, and that makes it a good value on the 4th (just check with the Ritz next door and you will agree).

Room Tip: For the July 4 races you want a second or third floor gulf front - priceless if it rains!
See more room tips
  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

896 reviews from our community

Traveler rating
    246
    354
    187
    66
    43
See reviews for
260
337
16
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Saint Louis, Missouri
Top Contributor
70 reviews 70 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 3, 2013

My family was going on an extended vacation and wanted a lower cost beach location than what we were finding. My husband found this location and we booked it.

The key to enjoying your stay here is to have the proper expectations. It is not a luxury facility and may look a little dated BUT it is very clean and you cannot get a better location. We stayed in a courtyard room and I would highly recommend that. We were able to sit on chairs outside our rooms and enjoy the nice weather.

The only drawback was that you do not get a microwave or access to a microwave without paying for it. A microwave is available for $10/day. Since we have a family and don't like to eat out all the time, this is a must for us.

Pools were great and the beach service also a benefit. They place lounge chairs on the beach each day and they are complimentary. If you want an umbrella, it is $10/day or $50/week but again a good deal.

This hotel is directly across the street from a Florida State Park with nature trails. We had a blast going on "adventures" through the trails and would highly recommend, if you like that type of thing.

Room Tip: We enjoyed the courtyard room.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 1, 2013 via mobile

We used this hotel as our preferred hotel for our guests to stay at for our wedding this past weekend. Needless to say we were NOT impressed. Upon arrival the front desk staff was not friendly and rude when I asked to speak to the woman we did our booking for the rehearsal dinner (at the hotel) as well as our farewell brunch she was unavailable and I was passed to three different people before any one could answer any questions I had. I had to ask to see our rehearsal dinner room as well as to meet the manager in charge of our events. I was expecting them to be much friendlier and willing to show us around, especially since we had over 25 rooms booked with them and two meals. After the rehearsal dinner our guests overheard the manager in charge of our rehearsal complaining to the bartender how they we not making any money off of our event???? Unacceptable to complain in front of guests and they made plenty of money from our event.

The rooms were okay, somewhat dated. Had to call to get housekeeping to come up but they did once we requested them.

The servers both days (Saturday and Sunday) for breakfast were not friendly. I guess as the bride I expected better service that what was received. It was not told to us that 16% gratuity was already added. I work at a very well know resort and we add 18% gratuity but our servers are required to tell all guests. Otherwise people few like it is intentionally hidden, this is exactly how we felt.

During our brunch on Sunday my new husband and I were told by our rude waitress that we had to have our breakfast vouchers! We are the new bride and groom!!! My parents event put money down for the breakfast prior. So once again expecting great service because we spent a lot of money there and we just go married we were harassed by the waitress to go back to our room to get our breakfast vouchers. After her asking for them for the 5th time I asked to speak to the manager. Well then it wasn't an issue to just add two more to the total count for the brunch!?! So instead of being able to enjoy brunch with our guests before we all checked out we were harassed about breakfast vouchers. Extremely disappointing.

We do not plan on returning to the Helmsley and do not recommend anyone who wants great customer service to stay there.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
3 of 5 stars Reviewed July 1, 2013

We stayed here in a wedding block which brought the price down. If we had to pay the normal rate I would be livid! The staff was very cold and short with us the whole time we were there. The rooms only offer double or king beds, no queen! Housekeeping was wonderful but front desk and wait staff deserved ZERO tip. Maybe they didn't care because they were already guaranteed a 16% tip with all checks. The food was NOT worth the price and the drinks were flat. We ended up going out and stocking our room ourselves. The pool and beach were great which was probably the only positive. It was a typical run down beach motel and I'd rather be at the holiday inn down the street. Never again!

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamison, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 30, 2013

What a great place to stay.My wife and I spent a week here in June 2013 and we wouldn't hesitate to go back.Location is better than perfect, being less than 15 minutes from Sarasota airport and 5 minutes from tons of shopping and restaurants,but the best is it is right on the private white sand beach of the gulf.Staff was very courteous and efficient thruout our stay.Check-in only took about 2 minutes.I paid the extra for a Gulf view room on 3rd level and it was worth it,I only wish the balcony was a little bigger.From it you look directly on to the beach and beautiful waters of the Gulf of Mexico.The room was great for us but if you have kids running around, it may be a little small.2 queen beds were very comfortable,fridge coffee maker,TV and table for laptops were indispensable, and of course the air conditioner---it worked like a champ keeping me comfortable and my wife in sweatshirts, constantly trying to sneak turn it down ( you guys know what I mean)..They also provide a free( I repeat FREE) safe in the room for any valuables if you want to use it.Housekeeping was very thorough and courteous and gave whatever "extras" asked for.Beach staff wouldn't let me haul 2 chaise lounges,but insisted on bring them over for us instantly.The beach was nice white sand and I actually liked it better than Siesta Key beach( voted #1 in America), which is the next beach south of here(maybe 2 miles), mainly since it was quite as crowded.There were plenty of people at this beach of all ages and there was plenty of room,and hardly any noise.The water was awesome around 81 degrees with super small waves.Just off the beach there are 2 heated pools of quite decent size,with plenty of friendly people and families using them( at about 85 degrees they were like the Caribbean( which is my favorite water!!),and a poolside bar with drinks and food galore.We only ate at the restaurant on the first nite,and had a moderately prices BBQ buffet,food and service were good and had their breakfast Buffet the next morning which was a great value with good food (around $10). On site parking was great and easily accessible and they have an elevator as well as stairs to go up or down.In all due to the friendliness of staff and residents,the quietness of everyone(no blaring radios etc or wild screaming kids) and beauty of the beach( also plenty of bikinis) and gulf waters and sunsets that are gorgeous over the gulf we relaxed quite a bit and thus the 5 stars.Can't wait to go back, but book way ahead of time to get a room for sure.

Room Tip: gor for the 3rd or 4th floors for best views of beach and gulf, 3rd floor is highest level of parkin...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, FL
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 27, 2013

My husband and children had a wonderful time this past weekend staying at the Helmsley Sandcastle. It is a true beach motel so you need to know that before booking (rooms are accessible from the outside) but it is really clean and a great value. We were on the third floor overlooking the pool and all we had to do was jump on the elevator or take the stairs that literally dump you right out on the beach. The pools are great too. The staff is extremely nice and helpful. Plus, it's right around the corner from St. Armand's Circle. We also really enjoyed the food on property and it was super affordable. We will for certain book this hotel again in the future! So much fun for the kids to be right on the beach. The only negatives were that the hotel rooms were pretty dated and that showed up in the humidity level. Nothing dries inside the rooms but we were okay with that, didn't spend too much time in there.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 25, 2013

A very enjoyable friendly personable staff, their pool is wonderfully relaxing and the location couldn't be closer to the beach. Very convenient. Also a small little cute hotel. Much better than the larger ones out there. A wonderful family vacation!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sandcastle Resort at Lido Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sandcastle Resort at Lido Beach

Address: 1540 Ben Franklin Dr, Sarasota, FL 34236 (Formerly Helmsley Sandcastle Hotel)
Location: United States > Florida > Southwest Gulf Coast > Sarasota
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Sarasota
#10 Romantic Hotel in Sarasota
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sandcastle Resort at Lido Beach 3*
Number of rooms: 179
Official Description (provided by the hotel):
A tropical paradise at the Sandcastle Resort at Lido Beach in Sarasota, FloridaSandcastle Resort at Lido Beach has a relaxing sunny resort flavor, with a storybook seaside setting on a 600 foot strand of private, natural white sand beach on the Gulf of Mexico.Sun. Sand. Swaying Palm Trees. And Great Service, Too. You'll be treated to thoughtful touches, such as a morning newspaper and a small refrigerator for chilling beverages and snacks. Free wifi is also available throughout the property. Plus the pleasures of outdoor dining for both breakfast and lunch are virtually right outside your door. What's more, our recreation staff can provide personalized sailing lessons. There's a convenient Gift Shop on premises and we're within easy walking distance of popular St. Armands Circle, with its fine shopping and entertainment attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Priceline, Despegar.com, Hotels.com, getaroom.com, Odigeo, TripOnline SA and Tingo so you can book your Sandcastle Resort at Lido Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Helmsley Sandcastle Sarasota
Sarasota Helmsley Sandcastle
Helmsley Sandcastle Hotel Sarasota

Owners: What's your side of the story?

If you own or manage Sandcastle Resort at Lido Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.