We booked two de luxe studio suites on high floors for a lot of money,If you add all the taxes and charges to our bills they look pretty daunting.The good--wonderful beach, kid free pool area,nice feel about the resort and the area,free upgrade to one bed suite ie seperate bedroom.The problems-Hard floors,in this day and age you can't do it,theres too many high heels tapping around at all hours and next to us a couple of toddlers who perpetually pushed the dining chairs around,making a wonderful purping noise all the time.The traffic areas,corridors,have carpet so it can't be that sand is a problem,but noise certainly was for us.We would have moved out if we had not been given the suite with seperate bedroom but this did at least have carpet on the bedroom floor,where's the logic in that?The other noise problem was the band who play by the bar about 3 afternoons a week,I was having an afternoon snooze in the bedroom at the back when I was woken by the music yet they are playing for people who are sitting only 10 ft away from them and we were at the back on the 10th floor.My daughter in law,in another room and unknown to me rang down and complained-they turned it down then up again 10 minutes later.
There's some foolish things-the pool bar area is only half the size it should be and is very crowded and often impossible to find a seat-The restaurant was so cold we asked for it to be warmer and the young girl running breakfast said"good idea I'm freezing"-main bar indifferent service and very pricey.Having said all of this we very much enjoyed Sarasota and the good parts of the hotel but for the price we would expect slightly more common sense in the areas I've outlined.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Management Response
Shannon Burdge, General Manager
(Management representative)
Mar 19, 2008
Thank you for taking the time to share your experience after your recent visit. I can certainly understand your disappointment reading your comments. I apologize for any inconveniences you experienced during your stay. I will be sure to share your comments with the entire management team so we can improve the level of service we provide our guests and address some of the items you mentioned in your review. Thank you again for your comments. They are very much appreciated.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.