We stayed at this hotel for 2 nights in March following a 4 night stay in Las Vegas (Vdara) , before us heading down to Naples (Trianon, Old Naples) for the remaining 6 nights of our vacation before heading back home to the UK. The trip was my 40th birthday celebration.
We had a number of problems during our short stay.
1). We arrived late on the 03/27 (10pm) and were somewhat disappointed to discover that the hotel was overbooked. The front desk gentleman offered us a parlour room(?) an annexe of a suites for the first night of our stay. This was a pretty small space and the sofa / put up bed incredibly uncomfortable with a wafer thin mattress. To be fair reception did reduced the room rate from $220 to $100 for that first night and did provide us with a free meal and bottle of wine which we took at the bar. He also arranged for us to have a complimentary entry breakfast for the duration of our stay.
2). When a king bed room became available which we duly took the next day, we were very disappointed to be given a room that although designated non smoking, had clearly been smoked in by the previous occupant. We then had to change rooms again to a third room which was smoke free, so we were finally settled. This room was charged to us at the full room rate of $169.15 for the night of 03/28/10. Heather dealt with these problems and very kindly arranged for some chocolate dipped strawberries and a bottle of champagne to be delivered to our room which was a nice touch.
The meal, room reduction and strawberries etc were nice touches but on reflection we don't feel were fully compensated for the overall inconvenience we were put through and I don’t think that in light if these experiences we could recommend the hotel.
- Official Description (provided by the hotel):
- Situated in a beautiful resort like setting with our own private marina on Sarasota Bay, Hyatt Regency Sarasota is 3 miles from the Sarasota/Bradenton airport and minutes from white sand beaches and the premier theaters, restaurants, museums and attractions of Florida's cultural coast. Hyatt Regency Sarasota's oasis of lush gardens, sparkling blue water and relaxed elegance combines with the year-round temperate climate of Sarasota Bay to set the ideal backdrop for a perfect meeting destination in a beautiful resort-like setting. Once inside the viibrant "new" rooms you'll discover why our unique blend of business and pleasure come together as you experience our elegant design theme enhanced views of Sarasota Bay and its natural beauty. The Hyatt Regency Sarasota has completed a 22 million dollar transformation where guests will enjoy newly appointed guestrooms, lobbys and restaurants. ... more less
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- Also Known As:
- Hyatt Regency Sarasota Hotel Sarasota
- Sarasota Hyatt Regency
- Hyatt Sarasota