I was not thrilled with this hotel. The staff was great and very accomodating but the rooms were very cheap and not very clean, imo. First of all, they allow pets. Not a problm for everyone, but for us it is due to allergies. We started off in a 2 room suite, then when I found out my sister was coming ,we moved into a studio. I thought the suite as much better than the studio, but there was a family emergency and we were trying to save money so we swtiched. The studio had a smell when we first went in. Tey brought in a machine and it took the smell out, but it scares me to think what it was. I was too stressed out dealing with other things to push the issue. The pull-out in both rooms was horrible. I have a 4 and 6 year old so it was OK for them, but I don't think anyone any bigger could sleep on them and after 5 days my 6 year old couldn't wait to sleep in a "real" bed. The rooms had a real "cheap" feeling to me. Cheap fixtures, cheap furniture, etc. Everything seemed low too. Found out later (after reading a review) that it was originally built to be senior housing, so his explains it a bit. It's also not a convenient set-up at all, but workable. Carpets in the hallways not very pleasant and the last day there was a horrible odor in the hall.
Breakfast was OK. There wasn't real 1/2 and 1/2 for the coffee and only orange and cranberry juice, no apple which my youngest prefers. The food was OK.
One big complaint is that there wasn't any "kid channel"- no Nick, Disney, etc. You could purchase Disney on demand, but that's it. And PBS was available, so there were certain hours that they had cartoons on. While this shouldn't be a deciding factor, it can be a big factor, especially if it's raining for several days. I had to use the washer and dryer and while the wash was OK, it took 3 times ($3) to dry my small load of kids clothes.
The night before we checked out my kids found dog food under the TV stand and their bed. I was not happy about it as my boys are both allergic to dogs and who knows what else got left behind (and that's probably what the smell had to do with). I got an apology, but that's it. Again, too stressed out dealing with other issues to worry about it. For the most part though the staff was very nice and worked with me when I needed to change rooms due to the situation.
For the price I imagine I could have found better in the area.
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- Homewood Suites by Hilton your home away from home! ... more less
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- Also Known As:
- Homewood Suites By Hilton Sarasota Hotel Sarasota
- Homewood Suites Sarasota
- Hilton Sarasota
- Homewood Sarasota
- Sarasota Homewood Suites
- Sarasota Hilton