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“THIEVES!!!” 1 of 5 stars
Review of Hibiscus Suites - Sarasota / Siesta Key

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Hibiscus Suites - Sarasota / Siesta Key
3.0 of 5 Hotel   |   1735 Stickney Point Road, Sarasota, FL 34231   |  
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Hotel amenities
Ranked #22 of 48 Hotels in Sarasota
Aurora, Illinois
1 review
7 helpful votes 7 helpful votes
“THIEVES!!!”
1 of 5 stars Reviewed October 15, 2013 via mobile

Don't bother staying here if you wish to keep your valuables. We stayed here and had over $600 dollars in electronics stolen from a locked safe in the room! The general manager denied the safe used a key when we were given a key. We had to use the key to lock the safe and the general manager said she didn't know what were talking about because all of their safes are supposedly electronic. Unbelievable! There are thieves working at this place and they will rob you blind then deny it and make up a story to hide behind while making you look like the person in the wrong!!!

  • Stayed June 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
852juliec852, General Manager at Hibiscus Suites - Sarasota / Siesta Key, responded to this review, October 21, 2013
Thank you for your response to Trip Advisor. I think I have spoken with you on the phone and I have to assure that we have no safes that operate with a key, please feel free to come by or send a freind over and I will let you see the room you were in and any other room to show you we have no such safes.Thank you S ZaccariG.M.
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215 reviews from our community

Traveler rating
    97
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    32
    15
    7
See reviews for
81
74
5
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Richmond, Virginia
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 10, 2013

You can not go wrong by choosing this accommodation. We come to Sarasota/Siesta Key every year and have always stayed in larger chain hotels. This year we wanted to stay close to the beach and came across this place online. I called and right away the gentleman that answered was over the top helpful. He helped me book the reservation and even described where they were located for a reference to me. Several weeks later I had to call back to have them email me the confirmation again, and within minutes of hanging up the phone, I received it. Location is very close to beaches, local restaurants & bars, as well as a nice pool area. We arrived several hours early and they didn't hesitate to let us check in early. Room was clean, and very comfortable. Now for the complimentary breakfast: AMAZING. There was plenty to choose from and they even helped make the waffles. Every time you came through the lobby, they always asked to make sure everything was ok, and if we needed anything. As someone who travels a lot, and as a professional in customer service, the entire staff exceeded all expectations and I would HIGHLY RECOMMEND this place to anyone looking for a nice place.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie C, Guest Relations Manager at Hibiscus Suites - Sarasota / Siesta Key, responded to this review, October 14, 2013
Thank you! What a great review, our entire staff appreciates your very kind words you expressed about your stay. We certainly would like to be your choice of lodging for your future travel needs. Thank you so very much for taking the time to give us your feedback. We sure hope to see you again when your in the area.
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Charvonnex, France
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 9, 2013 via mobile

We stayed at the Hibiscus for three nights on our trip. The staff could not have been more helpful and friendly and always asked if there was anything else we needed, nothing was too much. The suite (203) was very spacious and was just right for the two of us. It was a bit tired looking but it was very obvious that improvements were being undertaken to upgrade the property. There was one issue - the air conditioning - it sounded like a jet plane was in the room when it was switched on and we had to turn it off at night so we could sleep. Not a problem for us as the nights were not too hot but it needs attention. Breakfast was good and my husband especially liked the waffles! I would recommend this hotel as the management are making a big effort to upgrade and improve this hotel whilst still retaining their individual identity.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie C, Guest Relations Manager at Hibiscus Suites - Sarasota / Siesta Key, responded to this review, October 12, 2013
Thank you for telling us about your stay. We really value all of your feedback and we strive to provide the best service. We are currently going through continuing renovations to make this the best place to stay. We hope to see you again when you are in the Siesta Key area.
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Marblehead, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 30, 2013

The entire experience was great--from the friendliness and attention of the check-in staff, to the housekeeping crew--everyone was great. The suite was super clean, up to date, comfortable and quiet. The kitchenette was adequately equipped. The location of the proper is great, just a short drive over the bridge to the best beach ever! I would definitely return for a stay.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie C, Guest Relations Manager at Hibiscus Suites - Sarasota / Siesta Key, responded to this review, October 1, 2013
Thank you very much for your fantastic comments. We look forward to your return the next time you are in the Sarasota/Siesta Key area. Hopefully it will be soon!
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Pittsburgh, Pennsylvania
1 review
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 29, 2013

Super clean hotel room 1 mile from the beach! The bed was comfortable, the complimentary breakfast and coffee was great, pool was nice, etc! The staff asked us everyday how everything was and if they could get us anything...the answer was always that everything is perfect, and no, we already have everything we need! I loved having a fridge and microwave, as we packed our lunch for the beach everyday so this saved us money! I would highly recommend staying here if you want a classy hotel for cheap! We plan to vacation here again next year and we will definitely be staying at the Hibiscus!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie C, Guest Relations Manager at Hibiscus Suites - Sarasota / Siesta Key, responded to this review, October 1, 2013
We can’t wait for your return. Thank you for the great feedback, we are so glad you enjoyed your vacation here with us. The entire staff appreciates your wonderful review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sayreville, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 25, 2013 via mobile

I've stayed at the hibiscus several times in the past few years and each time it gets better. It is clear that the management is interested in constantly improving the property. The manager and employees are very friendly and accommodating. The new breakfast is a great addition and has a large eating area. I will continue to stay in the hibiscus whenever I stay in the Sarasota area and I recommend you do too!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie C, Guest Relations Manager at Hibiscus Suites - Sarasota / Siesta Key, responded to this review, September 27, 2013
Were all so happy that you keep coming back to stay with us. Thank you so much for noticing the changes to the hotel. We will continue to work hard to make this the best place to stay. Your comments are very much appreciated and we look forward to your next stay here. Thank you again!
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1 review
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 24, 2013

We really enjoyed our stay.... everything about our room was exceptional. The room was clean, spacious and well equipped with kitchenette. We used the large, heated pool each day of our stay. The staff seemed to go out of there way to ensure our stay was wonderful. Thanks Mark and Rufus. We will definitely be back [soon I hope].

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie C, Guest Relations Manager at Hibiscus Suites - Sarasota / Siesta Key, responded to this review, September 25, 2013
Thank you for your great review. We are so glad you had a good time staying with us. I’ll make sure to pass along your comments to our staff. We hope your return is soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hibiscus Suites - Sarasota / Siesta Key

Address: 1735 Stickney Point Road, Sarasota, FL 34231
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Sarasota
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 48 Hotels in Sarasota
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hibiscus Suites - Sarasota / Siesta Key 3*
Number of rooms: 43
Official Description (provided by the hotel):
Splurge on your next vacation in the tropical paradise that is Hibiscus Suites! Our hotel is located 1/2 mile from Siesta Key Beach, voted the #1 beach in the United States! All of our rooms are large Suites which include full kitchens, with separate living and sleeping quarters. We also host an outdoor heated pool open year-round, as well as a complimentary continental breakfast each morning of your stay and FREE WiFi access throughout the hotel. Book today, you will not be disappointed! ... more   less 
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Also Known As:
Hibiscus Hotel Sarasota

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