This venue was formerly Urban Flats and we tried it once and did not go back because it was so noisy. We have liked El Greco downtown, so were pleased to hear that Apollonia Grill had taken this venue. We visited with friends last week. It was still just as noisy as before. Furthermore, while my husband liked his Greek Salad, my friend liked his roast chicken, and we all really liked the bread, two of our party found the lamburgers to be a bit on the dry side and my experience was disappointing. The wine bottles lined up in a special display behind the bar looked inviting and I ordered a glass of white wine. I also ordered the lemon soup, and a combo appetizer plate. The wine and soup arrived about the same time and the soup was tepid (at best) while the wine was warm, and served in a red wine glass. When my appetizer plate arrived, the hot food was not hot, and the cold food was not cold. It was all sort of luke warm. We flagged down the waiter and told him of my displeasure. He removed the appetizer plate and brought it back a few minutes later rewarmed. Now, the spanakopita was soggy from having been reheated. I asked for a Manager who came to the table. He offered a replacement glass of wine, but I declined -- one warm glass of white wine in a red wine glass is enough, and he told us he would have a fresh appetizer plate made for me. The replacement plate was properly prepared, but by the time it arrived, everyone else at the table had finished their dinner. In the end, we were not charged for the wine but we tipped on the full amount. However, it seems to me that if you feature a wine display, you ought to have the proper wine glasses to serve it in, and the wine should not be spoiled by being delivered in a warm carafe.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 20, 2013
We appreciate you giving us feedback on your exerience and apologize for your disappointment. As a new restauarant we are continuing to train and need your feedback so we can fix our training flaws. Everyday is a new day and we don hope you'll give us another try in the future.
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The Apollonia staff
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.