We were looking for a place for perfect relaxation for the 2nd half of our trip to Florida over Memorial Day Weekend. What better place than the BEST hotel in a not-so-touristy Florida city?
All I can say is that with the breadth of quality of hotels/motels I've stayed in in travels throughout my life, I've never once uttered the words "I hate this place!" before now.
I am a light sleeper, and was woken up at least twice each night of our stay. From inside our room people talking in the hall sounded like they were sitting on the bed next to me, and I made a game of listening to housekeeping knock on consecutively closer doors until they got to ours. I could hear someone communicating with hotel worker "Eduardo" on his walkie-talkie only to be percussively interrupted by the slam of a fellow guests' door as they left their room. The powerful toilet flush is also disturbingly loud inside the room. I am very surprised I did not come across this noise complaint in a review.
Housekeeping does come to the room twice a day. And promptly at 11 a.m. -checkout time- (even though we weren't checking out) we found out on the morning we decided to spend some quality time together in bed. Our last night housekeeping didn't restock our coffee/tea, which I didn't realize until the next morning, nor did they replenish our washcloths (washcloths were also not replenished the previous evening). I called housekeeping, and 20 minutes later they showed up with hand towels and no washcloths, while we needed to be on the road in 40 minutes to the airport.
We were offered water once at the Beach Club hot tub (there were less than 10 people poolside), and it never came, even though the pool workers looked desperate for something to do, and were told someone would be with us shortly after arriving at the beach the next day, and 3 hours later when we were packing up to leave, no one had attended to us. The Beach Club restaurant had only 3 interior tables being used by guests, and 2 servers working, and somehow my dining companion's soup was forgotten.
I could go on, but in summation, my experiences at the Ritz in Sarasota not only left me feeling neglected, our stay was the antithesis of the "Relaxation Getaway" I had tried to plan.
- Official Description (provided by the hotel):
- Experience a resort where the casual Gulf Coast lifestyle meets the sophisticated, cosmopolitan excitement of the city. Featuring exceptional dining, a luxurious spa, championship golf,off-site Beach Club nearby, lavish accommodations and sweeping bay and city views, The Ritz-Carlton in Sarasota, Florida, provides guests with a relaxing escape from the everyday. While you're visiting, be sure to enjoy the sandy beaches recently named the 2011 "Best Beach in America". ... more less
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- Also Known As:
- The Ritz-Carlton, Sarasota Hotel Sarasota
- Sarasota Ritz Carlton
- Ritz Sarasota
- Ritz-Carlton Sarasota