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“Ritz Carlton Sarasota” 5 of 5 stars
Review of The Ritz-Carlton, Sarasota

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The Ritz-Carlton, Sarasota
5.0 of 5 Resort   |   1111 Ritz Carlton Drive, Sarasota, FL 34236   |  
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Hotel amenities
Special Offer
$50 Credit + Breakfast
Ranked #7 of 48 Hotels in Sarasota
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Ritz Carlton Sarasota”
5 of 5 stars Reviewed August 23, 2014

We will shortly be making our third visit in three years. Fabulous hotel, great service from friendly courteous staff and in Sarasota ! Three out of three can't be bad. William & Margaret, London, England

Room Tip: Marina view 3rdfloor and up
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,027 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
Date | Rating
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English first
Philadelphia, Pennsylvania
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 22, 2014

I have stayed at this hotel many times, but I must say that this visit was better than all those in the past.
It is clearly apparent that the staff have really stepped it up. The service has been excellent, from the restaurants to the car valets, they are all very friendly and cannot be more helpful. The concierge could not have done more for us, even for the most minor request. Epitomizing this brilliant service was Emily, the lady doing turn down service. She learned that we liked the chocolate left on the pillow and each night after that she would leave a heart or another pattern of chocolates on the bed with lovely personalized notes.
This is a first class hotel with a great gym and spa, and an amazing pool and beach club. A great vacation hotel

Room Tip: All rooms are good
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chelsea
Top Contributor
74 reviews 74 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed August 20, 2014

This is the most expensive property in the Sarasota area. While the service is good (not great), the rooms are seriously in need of renovation. While not quite shabby, they are clearly dated, both in terms of their decor and their technology.

However, the biggest problem is food service. Like many of today's hotels, it has only one restaurant, Jack Dusty. While this restaurant has decent service and good food, it is used as a bar, an event venue, and tries to please everybody from kids who want a hot dog to individuals who would like to have a quiet dinner. It does not work!

We had business guests on one evening. Even though we changed tables twice, we were unable to carry on a conversation in a normal level of voice.

We are returning to Sarasota on business next week. We will not consider staying at this property again.

Room Tip: If you would like to have a quiet dinner in your hotel, stay at a different hotel.
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  • Stayed August 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damien O, General Manager at The Ritz-Carlton, Sarasota, responded to this review, August 22, 2014
Dear Byrddawg,

Thank you for taking the time to leave your comment. I am very sorry to hear that our facilities and your dining experience did not meet your expectations. Your feedback is a valuable tool so we can avoid any recurrence and to that end, if you can afford the time, please feel free to contact me directly at your convenience at 941-309-2001 as I would appreciate the opportunity to discuss this with you further.

Best wishes,
Damien O’Riordan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 20, 2014

What a great 3 day vacation. The hotel was beautiful with service that cannot be beat. The staff treated us like we were family---even remembering us by name. The rooms were nicely appointed and had great views from the terrace. I usually don't eat meals in hotels and go to local restaurants. I did both on this trip and can say that their food was fabulous as was their service. Jack Dusty's Restaurant at the Ritz should not be missed.The fresh fish was incredible as were their crab cakes, and handcrafted cocktails. make sure you ask to have the plantain chips with your cocktail.
One evening they had baby lamb chops served in the lobby just because that's what they do at the Ritz!
One morning when we were just having coffee, the server at the coffee bar overheard me say, I just need a bite of something to take my pills. I did not want breakfast, a muffin or roll because I was going to have an early lunch. I was shocked when he brought over a small dish of oatmeal for me at no charge.... Now that is service!!!!!!
I will return.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 19, 2014

Living in Florida on the east coast, sometimes you just want to get away in the summer - but island getaways for us are not appealing when you live in the tropics 365 days a year - but a quick drive to the west coast of the state takes you far enough away without the hassle and just enough relaxation to say that you got away. The Ritz Carlton generally never fails to deliver and this property truly delivers! The staff is truly amazing - extremely friendly, very personable, know your name after first day, and will do almost anything for you. We had upper floor room with club level access which is great when you have 2 younger kids. None of us are huge eaters, so its perfect for us and the Club staff is extraordinary. The hotel has a private beach club that is about 3 miles away - they have a shuttle that leaves on the hour - you cannot ask for a more pristine setting to relax. This is a property that you cant miss

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 16, 2014

if you ever hit Disney you will need to get away from it all for a few days. two hours drive away is Sarasota and the Ritz Carlton. The Ritz never fails to deliver and the Ritz in Sarasota delivers in spades. Staff are, as ever, excellent and helpful. The hotel has its own beach club and courtesy hotel bus to get you there, The beach club offers pools, restaurants and a stunning beach location......where if you are lucky dolphins will swim just a few yards from you as you enjoy a dip. The beach club is a great spot for sunsets too. Back at the hotel the rooms are excellent with marble bathrooms and those perfect Ritz beds. I had two suites - go for those facing the water!!!

Sarasota downtown is on your doorstep too - - so if you want a change of scenery you can get it fast and easy

My advice - go, stay, enjoy and go back again!!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
51 reviews 51 reviews
14 hotel reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 15, 2014

I read, as I always do,reviews on trip advisor before booking and was impressed, so booked a king suite for the same price as I had paid for a room down in Miami.Our first visit and it has been fantastic,we where so delighted with everything.The staff from the moment we arrived were all outstanding,I have never experienced anything better any where in the world.Genuine people who really enjoyed giving us the best possible customer service.there are many examples from the valet parking at the front to the young men and ladies at the beach.It is a very opulent hotel as you would expected with great attention to detail.Breakfast and dinner both excellent with good variety all top quality.The Beach Club for us was also brilliant,we planned our mornings for drives out to see the area and returned to the Beach for lunch and to relax.Complimentary sun beds with umbrella bottled water in an ice bucket.This was costing me 50 dollars a day in Miami !
Valet parking at the beach club when we drove there or regular shuttle bus from the hotel .One final note of the excellence here we booked a restaurant recommended by the concierge which was very good but we missed the last shuttle bus back to the hotel,but the hotel sent a driver to collect us with no charge!!
I would like to congratulate The manager and all the staff at the Ritz-Carlton for there wonderful service .

Room Tip: Corner suites are very large with balcony
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Sarasota

Address: 1111 Ritz Carlton Drive, Sarasota, FL 34236
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Sarasota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Sarasota
#4 Business Hotel in Sarasota
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Sarasota 5*
Number of rooms: 266
Official Description (provided by the hotel):
Experience a resort where the casual Gulf Coast lifestyle meets the sophisticated, cosmopolitan excitement of the city. Featuring exceptional dining, a luxurious spa, championship golf,off-site Beach Club nearby, lavish accommodations and sweeping bay and city views, The Ritz-Carlton in Sarasota, Florida, provides guests with a relaxing escape from the everyday. While you're visiting, be sure to enjoy the sandy beaches recently named the 2011 "Best Beach in America". ... more   less 
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Also Known As:
The Ritz-Carlton, Sarasota Hotel Sarasota
Sarasota Ritz Carlton
Ritz Sarasota
Ritz-Carlton Sarasota

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