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“Lovely property, lovely experience!” 5 of 5 stars
Review of The Ritz-Carlton, Sarasota

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The Ritz-Carlton, Sarasota
5.0 of 5 Resort   |   1111 Ritz Carlton Drive, Sarasota, FL 34236   |  
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$50 Credit + Breakfast
Ranked #7 of 48 hotels in Sarasota
Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
“Lovely property, lovely experience!”
5 of 5 stars Reviewed November 20, 2012

My husband and I stayed at the Ritz-Carlton, Sarasota for a weekend getaway with friends and could not have asked for a more pleasant and enjoyable experience. There is something about Ritz-Carlton service that is hard to beat. The staff is incredibly friendly, interested and eager to accommodate. We took full advantage of the free shuttle to the beach club, both to watch an amazing sunset during cocktail hour, and to enjoy a lazy day by the pool where we were pampered at every turn. The beach club is a huge bonus of the property! St. Armand's Circle is only a couple of miles away from the hotel, so an easy shuttle or a nice walk to many shops and restaurants. The hotel restaurant was good, but not our best experience of the weekend. Another trip highlight was hopping on the elevator in the morning and having Starbucks waiting for us as the door opened. We would stay again in a heart beat!

Room Tip: We had a bay view room which was lovely. However, the sun rises on the other side of the building s...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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Los Angeles
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 16, 2012

When they first opened the RC Sarasota in 2001, I was a bit shocked by the location. Bayside, really? I usually stay on Siesta Key whenever I visit Sarasota (which is frequent given that most of my family still resides in Florida and theirs are the nicest beaches closests to Tampa) but I have always had a thing for Lido Key. So, when I recently discovered they had built a sister property (the beach club) on Lido suddenly I was all in. (I know, since the sister property has been open since 2005 I'm a bit slow on the upswing. What can I say?)

My sister had just turned 50 so it seemed a decent location to celebrate. Turned out it was. I cannot say enough about the staff at this hotel. Every single member we encountered was beyond gracious. And I do mean every single staff member (well, except for the one beach club pool side server who thought it might be a good idea to comment on my mom's Gator tervis cup and inform us she was a Seminole and then act as if she had one up on us). Note to service industry staff: you are not here to make enemies; regardless of your political offiliations. After all, I would think your tips do matter.

But beyond that minor inconvenience (and aren't all encounters with FSU fans just a minor glitch in our day? ) we were treated like royalty. From start to finish. And for those of you who just cannot get over the location (read: I'm not on the beach) I can only say: forget about it.

The hotel's daily shuttle service makes getting to the beach club a breeze. There's something special about being able to enjoy the beach during the day and then retiring to accomodations far removed from it. (It's like Casa Monica in St. Augustine, or The Lodge at Koele on Lana'i). And I must admit, I was very fond of the hotel's pool. Liquid sophisticated elegance.

Do check this property out. It is top-notch.

Room Tip: if you can swing the upgrade to the club level it is well worth it.
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warren, OH
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 12, 2012

I want to start off by giving accolades to the staff--beginning with the valets, front desk, room service and hotel porters. Starting with correctly pronouncing a difficult last name every time (which rarely happens to our family) to making sure that all your needs are being met, their attitude was wonderful and they were exceptional in service. We had only a few minor things that happened, but the staff was quick to resolve--or at least offered a solution to resolve. One was a small plate sized -- dried dark coffee or cocoa stain on the carpet that was observed immediately upon entering our room. They tried to clean it while we left for a few hours but found that the stain needed to be cleaned with strong chemicals. They offered to move us, but we declined because we had already unpacked. Therefore, they would wait until we checked out to complete the cleaning of the carpet stain--which was our choice. The ironing board was missing from the closet, but they sent one up immediately. And, after returning from an event one evening, we entered our room only to find a set of suitcases in our room--evidently placed there in error. The front desk was apologetic and said that they would be up immediately to retrieve them - but it took nearly an hour and a second call to the front desk to have them removed. They were very apologetic and offered a complimentary breakfast for the next morning due to the inconvenience of waiting for the bags to be removed (it was late at night and we were waiting for the bags to be removed so that we could go to sleep.) So, even with a few minor mishaps, the staff was professional and attentive and I would certainly stay here again and would recommend the Ritz-Carlton, Sarasota to travelers. As for the location, it was in walking distance to the marina, shops and boutiques. Saturday offered an very popular farmers market in the downtown area, complete with specialty vendors - not flea market. The Ritz-Carlton is close to other attractions withing driving distance as well.

Room Tip: Our room looked over the courtyard and directly at the Hyatt beyond a small water/dock view. The bal...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 11, 2012

we had a beautiful stay...the beach club is a must do!! everything was wonderful. we upgraded to a suite the second night...beautiful!! the restaurant is wonderful sushi is to die for..so close to everything...I didn't want to leave. The pool is wonderful on property but a short shuttle away is the beach club that made our trip!! incredible service and beautiful luxurious beach..I will go back......the staff was just wonderful at accomodating all of our needs..

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 9, 2012

From the time we got out of our limo and while we were checking in we felt like royalty. That was our 1st time at this specific Ritz Carlton. We were met by a butler while checking in with iced cold towels, and champagne. My husband doesn't drink champagne, only red wine, so shortly after checking in a glass of red was sent to our room for my husband. How Awesome is that!

We always stay on the club level, and this resorts club level was nothing short of spectacular. We were able to have breakfast, snack, lunch, and after dinner dessert. It is worth the price for staying on the club level. Sitting out on the balcony of the club level overlooking the landscape of Sarasota and the water is great. We also love the fact that not only can we keep going back for seconds and thirds on food, but we can also go back for seconds and thirds on wine, soft drinks, coffee, and champagne.....did I mention seconds on wine and champagne? :).

Our room was nice, typical room nothing special. There is so much to see in Sarasota that you are hardly ever in your room. Ritz Sarasota have their own beach, and it's own beach bar. Prices are not bad, and the beach is OK

Room Tip: - If you can afford it, stay on the club level. I can guarantee it is well worth it.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 7, 2012

We are currently staying our 6th time since July and it will be our last. This has to be the worst property in the Ritz portfolio. Four of the six times we needed to change rooms (inculding suites) for a variety of reasons: Internet didn't work, air conditioning not operating, etc. The Ritz does not seem to have any quaility control, light bulbs out in the bathroom, remote controls that don't work, dirty phones, mini bars with the seals broken, etc. Little things that when staying at a Ritz should not happen. Last night, after getting another room with a faulty air conditior and waiting several hours without being moved to a different room I had to call AMEX Platinum to deal with it since they represent this in their Fine Hotel program for Plantium members. We finally received a new room but this morning am not delighting in the construction taking place (the restaurant is under construction until end of December). The Ritz should refrain from charging Ritz prices until they get their act together. Be warned, even if you are many floors up you will hear construction noises. Also, to Ritz management, Amex Platinum Fine Hotels program less than thrilled with the response they received last night trying to get us a room that was okay; and after expressing the issues we have had in four of our last stays here they want to have a further conversation with us because this property is not representing their program in the way they want. Finally, almost all of the staff, with the exception of several front desk/management are wonderful and kept us coming back, however after last night and this morning we are done with this Ritz property and will not house our overflow guests here once we move back into our local home.

Room Tip: Ask for a higher floor room on the entrance side to hopefully avoid construction noise. Also, don...
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 4, 2012 via mobile

After a wonderful stay at the Ritz Carlton in Orlando a few years ago we thought we would treat ourselves to a special break at the Ritz Carlton Sarasota for a week. It is a nice property but we felt did let itself down in some areas. We used the jacuzzi in the pool area at the hotel one afternoon and found it to be very dirty with leaves and even cigarette butts! Also -very pricey extras-Internet and valet parking. These days free wifi is common place in towels and should be charged at $12 a day! Also it was not free in any public areas. Room service was hit and miss at times-at turndown being left 1 chocolate for 2 people in a double room struck us as odd!Also refilling the coffee and tea was hit and miss. Owe ver, The beach club area at Lido Key was wonderful- the pool staff provide Ritz service you would expect. The Hotel itself seems a little too concerned with wedding and business meetings rather than guests.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Sarasota

Address: 1111 Ritz Carlton Drive, Sarasota, FL 34236
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Sarasota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Sarasota
#5 Business Hotel in Sarasota
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Sarasota 5*
Official Description (provided by the hotel):
Experience a resort where the casual Gulf Coast lifestyle meets the sophisticated, cosmopolitan excitement of the city. Featuring exceptional dining, a luxurious spa, championship golf,off-site Beach Club nearby, lavish accommodations and sweeping bay and city views, The Ritz-Carlton in Sarasota, Florida, provides guests with a relaxing escape from the everyday. While you're visiting, be sure to enjoy the sandy beaches recently named the 2011 "Best Beach in America". ... more   less 
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Also Known As:
The Ritz-Carlton, Sarasota Hotel Sarasota
Sarasota Ritz Carlton
Ritz Sarasota
Ritz-Carlton Sarasota

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