I want to start off by giving accolades to the staff--beginning with the valets, front desk, room service and hotel porters. Starting with correctly pronouncing a difficult last name every time (which rarely happens to our family) to making sure that all your needs are being met, their attitude was wonderful and they were exceptional in service. We had only a few minor things that happened, but the staff was quick to resolve--or at least offered a solution to resolve. One was a small plate sized -- dried dark coffee or cocoa stain on the carpet that was observed immediately upon entering our room. They tried to clean it while we left for a few hours but found that the stain needed to be cleaned with strong chemicals. They offered to move us, but we declined because we had already unpacked. Therefore, they would wait until we checked out to complete the cleaning of the carpet stain--which was our choice. The ironing board was missing from the closet, but they sent one up immediately. And, after returning from an event one evening, we entered our room only to find a set of suitcases in our room--evidently placed there in error. The front desk was apologetic and said that they would be up immediately to retrieve them - but it took nearly an hour and a second call to the front desk to have them removed. They were very apologetic and offered a complimentary breakfast for the next morning due to the inconvenience of waiting for the bags to be removed (it was late at night and we were waiting for the bags to be removed so that we could go to sleep.) So, even with a few minor mishaps, the staff was professional and attentive and I would certainly stay here again and would recommend the Ritz-Carlton, Sarasota to travelers. As for the location, it was in walking distance to the marina, shops and boutiques. Saturday offered an very popular farmers market in the downtown area, complete with specialty vendors - not flea market. The Ritz-Carlton is close to other attractions withing driving distance as well.
- Official Description (provided by the hotel):
- Experience a resort where the casual Gulf Coast lifestyle meets the sophisticated, cosmopolitan excitement of the city. Featuring exceptional dining, a luxurious spa, championship golf,off-site Beach Club nearby, lavish accommodations and sweeping bay and city views, The Ritz-Carlton in Sarasota, Florida, provides guests with a relaxing escape from the everyday. While you're visiting, be sure to enjoy the sandy beaches recently named the 2011 "Best Beach in America". ... more less
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- Also Known As:
- The Ritz-Carlton, Sarasota Hotel Sarasota
- Sarasota Ritz Carlton
- Ritz Sarasota
- Ritz-Carlton Sarasota