We had family staying at this hotel for a few days due to a death in the family. The Hilton was close to the family and the airport, and had a package deal with an airline.
The staff was fantastic! Particularly Robbie in the lounge and Rich at the Front Desk. There were other staff as well but we can't remember their names. The room was clean and well-maintained, and the lobby area is very comfortable. The first night, the extended family congregated in the lobby area after a thunderstorm chased us out of the pool area. We really appreciated the comfortable couches and the flatscreen TV, and the lounge being close. We ordered a pizza and chicken fingers for the kids. Both were just OK. The kids ran around the lobby a bit, but we didn't think the staff minded since the hotel was slow and nobody else was in the lobby other than our family and staff. The next night we were "reassigned" to a meeting room for "our" comfort and so that "we could make all the racket we wanted." Although Rich was very, very nice about it, we all felt a bit put out by this. The meeting room was not nearly as comfortable as the lounge and there was no TV. It turned out OK since this was the day of the funeral, and we had lots of leftover food. There was a nice built-in table against the wall where we spread out the food. If I were having a meeting there I would be very pleased with the facility.
Our other complaint is the pool. It was very dirty. There were lots of thunderstorms while we were there, and there were cups and water bottles floating in the pool the entire time we were there, along with twigs, leaves, branches, and bugs. Not once was this pool cleaned in three days.
All in all it was very nice and we'd stay there again.
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- Also Known As:
- Hilton Garden Inn Sarasota - Bradenton Airport Hotel Sarasota
- Hilton Sarasota
- Sarasota Hilton Garden Inn