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“NICE STAY” 4 of 5 stars
Review of Hilton Garden Inn Sarasota - Bradenton Airport

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Hilton Garden Inn Sarasota - Bradenton Airport
3.0 of 5 Hotel   |   8270 North Tamiami Trail, Sarasota, FL 34243   |  
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2x HHonors Points
Ranked #16 of 48 Hotels in Sarasota
MIAMI, United States
1 review
1 helpful vote 1 helpful vote
“NICE STAY”
4 of 5 stars Reviewed June 10, 2014

Furniture needs update. Nice stay. Good service. Location easy to get to and clean area. Would stay again. Plenty of parking and nice public facilities. Restaurant staff friendly and efficient. Building is clean and nice location.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISarasota, David Alexander, Director of Sales at Hilton Garden Inn Sarasota - Bradenton Airport, responded to this review, July 2, 2014
Thanks for sharing your feedback about your recent stay. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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325 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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England
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 9, 2014

for the price - other hotels in the area are better eqipped. The rooms are very dark and the AC units are in the room behind a locked door. When ever the AC comes on - it makes such a noise that it wakes you up.

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISarasota, David Alexander, Director of Sales at Hilton Garden Inn Sarasota - Bradenton Airport, responded to this review, June 10, 2014
Our goal is to be recognized as the 'best hotel in the area,' as mentioned in some of the other posts. So what you have brought to our attention is of great disappointment to us. However, we do greatly appreciate you bringing that problem to our attention, both here and on your survey. First thing this morning, our maintenance manager and area manager personally inspected the room you used. We will ensure that the issue is addressed before we rent the room to another guest.

We are very sorry about your disappointment. So please feel free to reach out to me directly to make things right for you, as we hope you give us another try.
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Summit, New Jersey
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 4, 2014

Stayed one night. The room was typical for this brand but we entered to find the light bulb next to the bed burned out and the wood block that holds the drapes to the wall pulled out of the drywall and hanging down. The sink drain must have been clogged because it drianed very slow and gurgled alot. The workers were all very nice, the breakfast was good however there were too many empty dirty tables that were not cleaned up. Very unattractive and it made it hard to find somewhere to sit down to eat. The pool was very nice and clean.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISarasota, David Alexander, Director of Sales at Hilton Garden Inn Sarasota - Bradenton Airport, responded to this review, June 6, 2014
Thank you for taking the time to bring all those matters to our attention. I sincerely apologize, as we certainly should have noticed the issues regarding the light bulb and drapes prior to your arrival.

Our housekeeping attendants and the front desk communicate closely to ensure each of our rooms is inspected by a manager before a new guest checks in. While a rare occurrence, it's a big concern of ours whenever this process does not happen for whatever reason. If you could email us your room number and date you stayed, we would greatly appreciate it, as we would like to investigate.

If you choose to return, and we hope you do, we can guarantee you that entire management team is working diligently to ensure everything in all guestrooms is in proper working order before any guest checks in. Also, regarding the restaurant, we are currently increasing our staffing levels on busy weekends to ensure tables are promptly cleared, even if we have large groups leaving all at once.
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Hoboken, United States
1 review
5 of 5 stars Reviewed June 4, 2014

My husband and I had family and friends traveling from two different states (MN & NJ) into Sarasota, FL for our wedding. It wasn't the easiest thing, planning a wedding from afar, but this was definitely one of the easiest things that I had to set up. This is thanks to David and his supporting staff of professionals at the Hilton Garden Inn in Sarasota. From setting up the block, finalizing details/numbers, having them distribute guest welcome bags, etc.; they were happy to make everything go smoothly and help in any way. My guests were not only pleased with their shuttle service and location, but even more-so with the staffs friendliness and the overall elegance and comfort of the hotel. Just another very happy element of my big day! Thank you for making me and my guests feel at home.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISarasota, David Alexander, Director of Sales at Hilton Garden Inn Sarasota - Bradenton Airport, responded to this review, June 6, 2014
Thanks so much for sharing your feedback. It was a pleasure accomodating you and your family; and we are glad to be of help. Please feel free to reach out to us directly whenever you get the chance to return to the Sarasota area.

Congraulations again!!
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Tampa, Florida
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 1, 2014

I do a lot of traveling, and have stayed at this location many times The hotel is very clean,(newer then the surrounding hotels) has good customer service and the breakfast is done well. Make sure you get the breakfast package

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISarasota, David Alexander, Director of Sales at Hilton Garden Inn Sarasota - Bradenton Airport, responded to this review, June 3, 2014
Thanks for taking the time to share your experiences. We are glad you enjoyed your stay!

Being and remaining the ‘best around’ sums up the central goal for our entire team. But please feel free to contact us directly anytime if we can be of even any further assistance. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eagan, Minnesota
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 29, 2014

We stayed at this Hotel for my Brother's wedding. They had a block of rooms for the wedding guests. I booked my room a couple weeks after the deadline but was still able to get the blocked rate and was very happy to be able to get the discounted rate for the wedding. The hotel provided shuttle from the hotel to the wedding venue which was minutes away. The hotel staff seemed very accommodating for the wedding guests and my brother and his wife. They wanted special bags given to each guest that checked in and the hotel was fairly good at ensuring this happened. Over all I would say it was a good experience. The rooms were not the quietest though as we could hear conversations in the hall way.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISarasota, David Alexander, Director of Sales at Hilton Garden Inn Sarasota - Bradenton Airport, responded to this review, May 30, 2014
Thanks so much for taking the time to share your experiences. We enjoyed having your group with us last weekend, and are glad enjoyed their time here.We hope to see you again the next time you’re in the Sarasota area.
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Orlando, FL
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 29, 2014

Sarasota is a beautiful
Place; this hotel is just outside the Sarasota city limits next to a college. It's a bit worse for the wear; our room needed several handyman fixes. It was clean but not immaculate as we expect from the Hilton chain. I wrote that in my survey directly to the manager and his response was they are scheduled for a renovation...so wait and stay there after the renovation is complete. He didnt offer to make it right with a free stay but it was nice that he responded to our survey. During our stay there were two wedding parties both of whom cleaned out the breakfast and the staff hadn't prepared so they were out of everything half way through breakfast...this led us to find a local breakfast you must try "The Breakfast House" it was amazing!!! The area around lido beach resort was a wonderful spot to hit the beach with public parking just to the right of the resort. Hope that's helpful! We will return to Sarasota for the boutique/consignment shopping, food at the breakfast house and hopefully a beautifully renovated Hilton garden inn.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISarasota, David Alexander, Director of Sales at Hilton Garden Inn Sarasota - Bradenton Airport, responded to this review, May 30, 2014
Thank you for taking the time to share your feedback. Right now, our top priority is providing our guests the highest Hilton standards of cleanliness and in-room functionality, making sure everything a guest could possibly touch in the room is in proper working order.

While definitely not the norm, some of those details were obviously missed in your room. We sincerely apologize for the inconvenience.

Our goal is to continue living up to those Hilton standard now, though, and following our upcoming $2 million dollar update to our guestrooms. We are extremely excited about the new look coming soon. In the meantime, we take pride in our current product and will be working closely with our maintenance and housekeeping team to avoid a recurrence of the problems you reported.

We hope to see you again soon. If you would like to discuss anything further we could do to make things right for you, please let us know.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Sarasota - Bradenton Airport

Address: 8270 North Tamiami Trail, Sarasota, FL 34243
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Sarasota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Sarasota
#12 Romantic Hotel in Sarasota
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Sarasota - Bradenton Airport 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hilton Garden Inn Sarasota - Bradenton Airport Hotel Sarasota
Hilton Sarasota
Sarasota Hilton Garden Inn

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