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“5 stars? What?????” 2 of 5 stars
Review of Hilton Garden Inn Sarasota - Bradenton Airport

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Hilton Garden Inn Sarasota - Bradenton Airport
3.0 of 5 Hotel   |   8270 North Tamiami Trail, Sarasota, FL 34243   |  
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2x HHonors Points
Ranked #14 of 46 Hotels in Sarasota
Certificate of Excellence 2014
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
“5 stars? What?????”
2 of 5 stars Reviewed May 21, 2014

I come here for business regularly and I am a Diamond member. Most HGIs are predictable - clean and forgettable. This one was neither. The mattress was worn, and the hotel is in a pretty shabby neighborhood. Plus, no breakfast "because the no one showed up." HUH? At this price range in Brandentpn/Sarasota there are MANY better options.

Listing this as a 5 star hotel is laughable.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISarasota, David Alexander, Director of Sales at Hilton Garden Inn Sarasota - Bradenton Airport, responded to this review, May 22, 2014
Please accept our sincere apologies for the incident in our restaurant earlier in the week. Should you decide to return, and we hope you do, we can promise you that action has been taken and that what you experienced in the restaurant was not the norm whatsoever. Our restaurant is open for breakfast at 6:00 am on weekdays and 6:30 am on weekends without exception. Late chef coverage earlier this week was a very rare (almost unheard of ) occurrence, and very disappointing to us as well. Please contact us directly if there is anything we can do to make this right for you.
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346 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Sarasota, Florida
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 17, 2014

This hotel is in an excellent location, close to everything we needed. Everyone was very friendly, and helpful, no complaints there! The room was nice and clean, however, the walls in the bathroom were quite thin as I heard the people next doors' conversation (I thought it was my husband talking to me, lol). The bed was not very comfortable, hard mattress, and the complimentary internet was sloooow!!! I was getting impatient waiting for pages to load. The very friendly and well trained staff is what saved this hotel, in my opinion. I don't complain to the staff unless there is a major problem, and none of these issues were major in my book. We loved the convenient location, and did not have time to use the pool.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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HGISarasota, David Alexander, Director of Sales at Hilton Garden Inn Sarasota - Bradenton Airport, responded to this review, May 22, 2014
Thank you for taking the time to share your thoughts.

We completely agree with you about the location. We take pride in our immediate area, being so close to great attractions like the Ringling Museum as well as a short drive to the downtown bayfront and Lido Beach.

Regarding the bed, if you could reach out to us directly, we would greatly appreciate it. We'd like to identify the specific bed you used and see if something might be broken inside, as your comments are not the norm. We normally get great feedback about the beds, either our adjustable ones or our Serta products. Some of our beds are brand new; others are just a few years old. So we expect all to be good, comfortable products.
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Lakeland FL
Top Contributor
95 reviews 95 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 9, 2014

First, the service was impeccable. Every employee we encountered was friendly and helpful. Any requests were promptly fulfilled. We had a handicapped accessible room which was spacious and comfortable. But the lounge chair was too low for a handicapped person to use without help in getting out. The bed was acceptable, I've seen better and worse. The room was quiet and the property was situated away from the traffic. Buffet breakfast was good, but the complimentary coffee in the lobby was not very hot. Loved the Keurig, microwave, and fridge in the room were great inclusions.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
3 of 5 stars Reviewed May 8, 2014

We were expecting more for this hotel (besides being an Inn, it's a Hilton!!). The mattress was very worn out and bathroom cleanness was not good, there was hair in the bath tub. We had to ask barman to complete our drink with a different (similar) liquor, because the one we ordered finished in the middle of the dose.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISarasota, David Alexander, Director of Sales at Hilton Garden Inn Sarasota - Bradenton Airport, responded to this review, May 22, 2014
Thank you for taking the time to share your experiences with us. We sincerely apologize and can promise you what you saw is not the norm, and that as a Hilton property, we do hold ourselves to the highest standards for cleanliness.

Since you completed a survey as well, we have identified the room you used as well as the attendant responsible for serving the room. Again, we can promise you for any hairs to be left in the bath tub is not acceptable to us, and not the norm. We will be working with our team to prevent a reoccurrence of such a problem moving forward. If you have any further questions or concerns, please let us know.
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Akron, Ohio
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 5, 2014

I stayed at the hotel a few nights while attending a wedding in the area. Hotel shuttle from the airport was quick and convenient. Although the weather did not cooperate, this hotel was great if you want to be close to the airport. The hotel was clean, staff friendly and prices reasonable. Nothing within walking distance for upscale eating; thus the shuttle van came to the rescue and took us downtown to Hyde Park Grill. Only criticism of the hotel was breakfast on Saturday morning seemed hectic, under staffed and omelet took 45 minutes to be prepared. Not sure what happened, as Sunday was fine. I would stay here again if being close to the airport is important. The wedding was on the beach and taxi’s hard to get late at night from island to hotel. No upgrade for being Diamond.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, United States
1 review
4 of 5 stars Reviewed April 28, 2014

Was in town on business for two nights, needed to be near the airport. Very convenient, excellent staff, definitely one of the nicer HGI facilities. Will definitely stay there again next time in town.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 27, 2014

Stayed at this hotel for a 3-day, 2-night business trip in the area. As with most hotels in this brand, the room was clean and the comfortable. Showers had great water pressure which is always a plus. The location is great for anything situated in the airport or Bradenton (we were traveling to the Brandeton convention center). On possible downside for some people is that the rooms are adjoining (i.e. there's a door that can be opened to the next room); never really caused a problem with regard to noise though. Would definitely stay again here again if traveling in the area.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Sarasota - Bradenton Airport

Address: 8270 North Tamiami Trail, Sarasota, FL 34243
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Sarasota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Sarasota
#11 Romantic Hotel in Sarasota
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Sarasota - Bradenton Airport 3*
Number of rooms: 115
Official Description (provided by the hotel):
Situated only one mile from the Sarasota-Bradenton International Airport, Hilton Garden Inn Sarasota - Bradenton Airport provides easy access to many of southwest Florida's premier attractions. Stay at our Sarasota Airport hotel and walk along Sarasota Bay. Visit the world-famous Siesta Key for shopping and dining or take the complimentary shuttle anywhere within five miles of the hotel. Our hotel in Sarasota offers spacious rooms with the latest technology and conveniences. Enjoy complimentary WiFi and print to the 24-hour business center using secure remote printing. Indulge in a delicious meal at The Garden Grille & Bar(R) at our hotel in Sarasota. Enjoy a cooked-to-order breakfast in the morning and sample from the a la carte menu in the evening. Take a dip in the outdoor pool and whirlpool or work out in the complimentary fitness center. Our Sarasota Airport hotel is also an excellent choice for your next meeting or special event in Florida. From small board meetings to large banquets, our professional team will handle all the details. Located with easy access to Powel Crosley Estate, our hotel is the ideal spot for Sarasota wedding accommodations. ... more   less 
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Also Known As:
Hilton Garden Inn Sarasota - Bradenton Airport Hotel Sarasota
Hilton Sarasota
Sarasota Hilton Garden Inn

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