My immediate impression was one of disappointment - the room seemed dark and dingy, the sitting area was immediately adjacent to the door and seemed in need of refurbishment and, despite our request to have a room away from the elevators, we were immediately adjacent to the elevator door.
We needed a travel cot and were informed on arrival that we would have to pay another 10 dollars for the privilege so didn't get off to the best start. And the air-conditioning seemed to be in a cupboard next to the bed, and was incredibly noisy ...
They are the bad points - the reality was that the room was large enough, clean enough and we really appreciated the fridge and microwave. The air-conditioning seemed to turn itself off at night and so sleep wasn't disturbed and the bathroom, although small and compact, was adequate.
The front desk were great, making fresh coffee for us and suggesting places that we might want to visit. They even surprised us with cookies for the children and chilled bottled water when we returned from a trip to nearby Anna Maria Island.
The swimming pool was small but perfectly formed and heated - had a great swim there and children loved it.
Didn't try the breakfast, but looked good.
We might have been spoiled by our stay at another Hilton (Grand Vacations Suites) which were the same price but masses more luxury and facilities.
Ask for a refurbished room, away from the elevators.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your feedback about your recent stay. I am glad to hear toward the end of your review that you found your room spacious and clean; but I sincerely apologize about the aspects of your stay that you found disappointing initially. Hilton Grand Vacation Club, our chain's Resort Collection, which you mention, consists of many spectacular properties; and unfortunately, none of the Hilton properties in Sarasota are truly comparable. Please feel free to contact our management directly any time to address any further questions or concerns you may have. We hope to see you the next time you're in Sarasota.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.