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“Nice Hotel but it has issues” 3 of 5 stars
Review of Holiday Inn Sarasota - Lakewood Ranch

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Holiday Inn Sarasota - Lakewood Ranch
3.0 of 5 Hotel   |   6231 Lake Osprey Drive, Sarasota, FL 34240   |  
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Ranked #9 of 48 Hotels in Sarasota
Boston, Massachusetts
Top Contributor
158 reviews 158 reviews
52 hotel reviews
Reviews in 39 cities Reviews in 39 cities
117 helpful votes 117 helpful votes
“Nice Hotel but it has issues”
3 of 5 stars Reviewed March 26, 2013

The hotel is in a good location and looks clean - The rooms are smaller than a nearby holiday inn - The pillows are like the sie of my head - the bathroom tub has mold - I am in room 510 corner unit if management replies - I also have 2 double beds for 2 adults -

Bottom line - not feeling the love and this is my 200th hotel in 1 year

Room Tip: There is another holiday Inn close by near the airport - choose that one
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rferguson, Director of Sales at Holiday Inn Sarasota - Lakewood Ranch, responded to this review, April 2, 2013
I am so sorry you had issues with the room and that we could not move you to a similar room type. The Holiday Inn standards for pillow has changed and the new, much larger pillows are ordered and should be in soon.
Please try us out again if you are coming to Sarasota soon

Rob Ferguson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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154 reviews from our community

Traveler rating
    89
    43
    15
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Somerville, Massachusetts
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 21, 2013

I have absolutely nothing bad to say about my overnight stay here. Nor do I have anything extraordinarily fantastic to report. The place was clean, wi-fi was free, and the front desk gave me a free toothbrush when I told them I had left mine at home. I guess this is the minimum I expect to receive when staying at a place like this for the price I paid. I didn't consider it to be a bargain, but then it may be hard to compare as there are few, if any, other similar places to stay in Lakewood Ranch proper.

Stayed March 2013, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rferguson, Director of Sales at Holiday Inn Sarasota - Lakewood Ranch, responded to this review, April 2, 2013
I am so sorry we did not WOW you during your stay. As a Torchbearer hotel, we always try offer a great guest experience. Please let me know when you are coming in the next time so we can make it up to you

Rob Ferguson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burgaw
Top Contributor
67 reviews 67 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 16, 2013

We stayed here for a week. The on site breakfast was well prepared each day, with loads of fresh fruit and oatmeal, as well as the usual breads, pastries, eggs and bacon. The staff was very friendly and helpful. When my GPS wouldn't locate the Total Wines store, the desk clerk printed a Mapquest for me, without being asked. The grounds were well kept and clean. The location is very close to some nice restaurants and shopping.
My only complaint was the lack of soundproofing in the room. Fortunately, our neighbors were not loud people, but when they came into their room, we could hear their conversation and they were speaking in normal tone.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rferguson, Director of Sales at Holiday Inn Sarasota - Lakewood Ranch, responded to this review, April 2, 2013
We really appreciate your feedback and the review on Trip Advisor. Thank you for your business

Rob Ferguson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manlius, Illinois
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 14, 2013

Usually stay at Choice Hotels, but the group I was with chose this Holiday Inn. It exceeded my expectations. Very attractive lobby, meeting rooms & guest rooms. Liked having shelves in guest room. Wi-Fi was user friendly & fast. Liked having refrigerator & microwave in guest room. Would definitely recommend to others. Our group got a special rate, but otherwise it is more expensive than I usually book. Convenient to I-75, but not so close you have traffic noise. Very quiet.

Room Tip: Ask for a room overlooking the water, not the parking lot.
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  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rferguson, Director of Sales at Holiday Inn Sarasota - Lakewood Ranch, responded to this review, April 2, 2013
Many, many thanks for this review. We love it too!

Rob Ferguson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 13, 2013

Clean, New, Nice, Friendly. So very nice. GREAT LOCATION. I don't have a single thing to complain about! Clean, New, Nice, Friendly. So very nice. GREAT LOCATION. I don't have a single thing to complain about! Clean, New, Nice, Friendly. So very nice. GREAT LOCATION. I don't have a single thing to complain about! Clean, New, Nice, Friendly. So very nice. GREAT LOCATION. I don't have a single thing to complain about!

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rferguson, Director of Sales at Holiday Inn Sarasota - Lakewood Ranch, responded to this review, April 2, 2013
WOW,
I love this! Thanks so much!

Rob
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Ohio
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 12, 2013

Was hesitant when our usual Marriott brand hotels were all full in the area. Thankfully Fairfield Inn and Suites Sarasota-Lakewood Ranch kindly referred us to this hotel which was nearby and close to I-75. The stunningly beautiful lobby with fountain was a complete surprise. We did not realize that not only are the Holiday Inn Expresses updated and well done, but this "standard" Holiday Inn was equal too or better than the Fairfield Inn and Suites and other Marriott brands we have enjoyed on our travels.It had a very competitive Sr. Rate, and was less expensive than those closer to downtown Sarasota. The room was beautiful, spotless, and the free breakfast was yummy. I have now signed up for the Holiday Inn rewards program, and will be watching for more of these beautifully updated Holiday Inns. The 800-Hol-iday phone assistance was so helpful in making the last minute reservation--I couldn't have been more pleased with this choice to stay at Holiday Inn.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rferguson, Director of Sales at Holiday Inn Sarasota - Lakewood Ranch, responded to this review, April 2, 2013
Thanks so much for your positive feedback! We really value your business and appreciate you taking the time to write this

Rob Ferguson
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sc
Top Contributor
116 reviews 116 reviews
22 hotel reviews
Reviews in 41 cities Reviews in 41 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed February 27, 2013 via mobile

Standouts are the cleanliness and decor in the rooms, including shelving as well as a bureau, tables, seating, make up mirror and walk in tiled shower. Wi-Fi was very fast and plenty of outlets. Room included microwave and refrigerator. Front desk staff was courteous but not overly welcoming. No concierge. Outdoor minimalist pool. Coffee was available in the lobby in the morning, but not tea and the coffee was not out until 6:30 am when the restaurant opened. People sitting impatiently in lobby waiting for coffee. Breakfast is not included. Lucky pelican restaurant around the corner is excellent seafood restaurant and many restaurants and shopping in immediate area. Close to the interstate. Bar is walled from lobby so not as inviting as in some Holiday Inns. A negative was that the parking was full because of a meeting and hotel guests had to park in the shopping mall nearby. Would suggest the hotel reserve space for guests and have short-term meeting participants park in shopping mall. Overall a clean, pleasant hotel in a convenient location but not as welcoming or accommodating as some.

Stayed February 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rferguson, Director of Sales at Holiday Inn Sarasota - Lakewood Ranch, responded to this review, March 4, 2013
Hello,
Thanks so much for your review. I am truly sorry we did not exceed your expectations and hope you will give us the chance to try again in the near future. February and March are our busiest months and it seems like you were checked in by someone who may have been overwhelmed that day.

We have a multi award winning hotel in as great area so I hope we can win you back one day.

Rob Ferguson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Sarasota - Lakewood Ranch

Address: 6231 Lake Osprey Drive, Sarasota, FL 34240
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Sarasota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 48 Hotels in Sarasota
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Sarasota - Lakewood Ranch 3*
Number of rooms: 128
Official Description (provided by the hotel):
Voted #1 Holiday Inn in North America and in the Top Ten for 6 years running. Completely Remodeled In 2008! Step into luxury at Holiday Inn Lakewood Ranch hotel. These boutique smoke-free Sarasota lodgings, close to Bradenton Airport, championship golf courses, Sarasota Polo Club, and proximity to I-75 corridor feature fine, upscale amenities and lavish touches. In all of our guestrooms, you ll find new Dynasty beds outfitted with premium sateen sheets. Enjoy complimentary wireless high-speed Internet access, and the ability to send documents to the printer in our hotel s onsite Business Center. When it s time to relax, you have plenty of entertainment options with our pristine lake view pool and spa, miles of walking trails, authentic Alamo Steakhouse and Grill featuring bison steaks, Certified Angus beef, fresh seafood, and enjoy cable and movie channels on your in room 32-inch LCD HDTV. And for your convenience, there are microwave ovens, refrigerators, irons and ironing boards, lighted vanity mirrors, and hair dryers in every guestroom. ... more   less 
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Also Known As:
Holiday Inn Sarasota - Lakewood Ranch Hotel Sarasota
Sarasota Holiday Inn

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