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“Great Hotel ! Chris Rocks!” 5 of 5 stars
Review of Holiday Inn Sarasota - Airport

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Holiday Inn Sarasota - Airport
3.0 of 5 Hotel   |   8009 15 Street East, Sarasota, FL 34243   |  
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Ranked #10 of 48 Hotels in Sarasota
GreenLeadersGold level
Lehigh Acres, Florida, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great Hotel ! Chris Rocks!”
5 of 5 stars Reviewed August 23, 2014

What a nice surprise tucked back by the airport in Sarasota. Not much real close by for restaurants, but they have a great restaurant right there! When I travel to this area I will definitely stay here! This was my 2nd time here and there was a minor issue with the room assigned to me so I returned to front desk where Chris immediately gave me another room with his apologies. He handled the matter promptly and professionally.
If you get the chance to eat at their restaurant, please look up Jay as he is wonderful as well!!

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennisyellowstone, General Manager at Holiday Inn Sarasota - Airport, responded to this review, August 28, 2014
Thank you for your comments. We are pleased you enjoyed your stay and especially that Chriss handled your issues admirably. We strive to insure all guest stays are pleasurable and happy that you enjoyed your stay. We look forward to your return if you come to the area again.

Dennis l. Patrick
General Manager
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269 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Tampa, Florida
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 11, 2014

First off the front desk staff here were amazing!! Amazing customer service and super friendly. The down side is the rooms, they would be just as great as the staff if they were kept up. The handle fell off in the shower, the sink retained water, there was food stuck to the ceiling, lots of scrapes and dents in the walls, the beds were dirty and uncomfortable. The pool looks amazing but there was so much chlorine in the pool it bleached out our bathing suits. Looks like the hotel just needs a better housekeeping and maintenance crew to live up to the customer service.

Stayed August 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennisyellowstone, General Manager at Holiday Inn Sarasota - Airport, responded to this review, August 12, 2014
Thank you for your comments. I have contacted our outside pool service with your comments about the chlorine. The company has been doing an outstanding job and I will follow up with a personal conversation with them. We are presently going through a detailed cleaning/maintenance project with every room in the hotel. I personally will be inspecting each room to insure all areas of concern are corrected. I am pleased with the staff we have been fortunate to come across. They are very willing to insure guest satisfaction.
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Dunedin, Florida
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 27, 2014

This hotel is one of the best hidden secrets of Sarasota....not just for value but one of the nicest hotel off the beaten path with the best customer service. The customer service provided by Andrew at the front desk was outstanding. He was very accommodating with my requests. Later in the day he checked with me if everything was OK. I just can't say enough how I was impressed with his high level of customer service. I have never experienced this at a Holiday Inn or similar hotel category.

As far as the room and bathroom......modern and super clean...spa like. The bed was super comfortable....pillows and all. I thought I was sleeping on a Westin Heavenly Bed!

The pool is unique....inside but cool because you are not under the sun. If you want sun, just step outside to the sun deck

My only recommendation is for more lighting in the parking lot....limited lighting....not sure if this was normal or not.

In summary, this is not your typical holiday inn....once you stay there, you will probably want to stay there again....for the value and customer service!

Room Tip: High floor
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  • Stayed July 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennisyellowstone, General Manager at Holiday Inn Sarasota - Airport, responded to this review, July 28, 2014
thank you for taking the time to share your comments. Andrew is a valued employee and he does a great job at customer service. We are pleased you enjoy our hotel and look forward to your return visit should you be in the area again.

Dennis L. Patrick
General Manager
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Holmes Beach, Florida
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 26, 2014

This hotel is our once a month get away. It has a pool, sauna and steam room plus a fire pit. The staff including the restaurant staff are super friendly and helpful. We always go to get away from people since are business is people but end up meeting someone at the bar or poolside to have a great conversation with.
The rooms are clean and usually very quiet. Also is easy access to Lakewood Ranch area.
We tell our clients to stay there. Price is good and sometimes you can ask and get an upgrade. All in all, we highly recommend this hotel.

Room Tip: top floors in the back
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennisyellowstone, General Manager at Holiday Inn Sarasota - Airport, responded to this review, July 28, 2014
thank you for your positive comments. On your visit, please ask for me. I would like the pleasure of meeting you since your frequent us so often. I will share your comments with the staff. We work hard together as a team to make your stay more enjoyable.

Sincerely,

Dennis L. Patrick
General Manager
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Yuma, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

The hotel is updated and very clean. It has a restaurant and is nice as well. All the staff was super friendly and willing to give advice on where we could go and what we should visit while we were there. I would definitely stay there again on any future visit to Sarasota

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennisyellowstone, General Manager at Holiday Inn Sarasota - Airport, responded to this review, July 26, 2014
Thank you for taking the time to share your comments. I share all comments with the staff and it is enlightening that we have so many positive comments about our property. We strive for excellence and it is nice when we see results such as yours. We look forward to seeing you again.

Dennis L. Patrick
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 23, 2014

I must say me and my wife were impressed, The hotel was very clean, the room was very nice and breakfast at the restaurant was delicious, we ordered from the menu. however they do have a buffet.There is also a firepit and They have little cabanas that connect to the pool, sauna, gym and jacuzzi. I must great place for a getaway.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennisyellowstone, General Manager at Holiday Inn Sarasota - Airport, responded to this review, July 24, 2014
Thank you for your comments. it is always a pleasure knowing when we have done well to service our guests in a positive way. Your comments will be shared with all staff members.

Dennis L. Patrick
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 22, 2014

This is our 3rd year in a row staying there. Love how close is to Siesta Key and St. Armand. Price is great. Unfortunately this time was not perfect like previous stays. Bathroom sink was clogged so we reported it right away that afternoon when we checked in. Next day went to Front Desk and reported it again. The night before our check out I went downstairs to ask for a late check out and mentioned how the sink was never fixed. The maintenance guy was next to the front desk clerk to which he replied why didn't you say something sooner...to which I replied I did! The front desk clerk did not even write it down. Also, we didn't go to the pool this time due to the fact that it was looking a bit green and dirty. Sad to see that they are starting to overlook details like that. Room was clean though.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennisyellowstone, General Manager at Holiday Inn Sarasota - Airport, responded to this review, July 24, 2014
Thank you for your comments and for taking the time to post them. I apologize that your sink was not taken care of when you had reported it. I will pass this on to our front desk staff as well as Maintenance Department. We strive for excellence and obviously failed to make the situation right. If you have a moment to send me an email as to what day you stayed and room number if you remember, it will help me make the proper corrections and understand what staff members were working at the time. We appreciate your comments very much and will continue to provide excellent service.

Dennis L. Patrick
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Sarasota - Airport

Address: 8009 15 Street East, Sarasota, FL 34243
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Sarasota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Sarasota
#8 Business Hotel in Sarasota
#10 Romantic Hotel in Sarasota
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Sarasota - Airport 3*
Number of rooms: 135
Official Description (provided by the hotel):
The Holiday Inn Sarasota Bradenton Airport is a 135 room premier boutique hotel in the heart of Sarasota and Bradenton. Chic, contemporary decor, and an unsurpassed range of amenities, it is ideal for sophisticated business and leisure travelers.The Holiday Inn Sarasota Bradenton Airport Restaurant and Lounge features dining al fresco under the blue skies and exquisite cuisine, deliciously created. The rooms and suites are spacious, state-of-the-art amenities such as 36" flat-panel TV and free Wi-Fi. The Holiday Inn Sarasota Bradenton Airport offers exceptional event facilities for groups of 10 to 200, enjoy convenient access to venues of Sarasota and Bradenton. Relax in our indoor pool or work-out in our fitness facility. Explore the best from golf, shopping at St Armands Circle, restaurants and the beautiful white sandy beaches of Siesta Key, Lido Beach, Longboat Key and Anna Maria Island. Hotel is adjacent to the Sarasota Bradenton International Convention Center and attractions such as: Ringling Museum of Art, Asolo Theatre, VanWezel Performing Arts, & Mote Marine. Located within a few miles of University of South Florida, New College, and Ringling College of Art. Neighboring corporate offices are: Sun Hydraulics, Honeywell, Chris Craft, Pierce Manufacturing, Rectrix Air, Volo Air, Dolphin Aviation, Siemens, and Lockheed Martin. We guarantee you will have an memorable experience, that will meet and exceed your expectations. ... more   less 
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Also Known As:
Holiday Inn Sarasota - Airport Hotel Sarasota

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