We stayed at the Palm View last year and had a great time, a very quaint motel in a quiet area. We decided to go back to Sanibel for Memorial weekend, we wanted to stay at the Palm View again but was told by the owner that it was sold out.
After making several phone calls we found the Sandpiper Inn which happened to be next door to the Palm View. We told the owner we would be getting a late check in and she the owner told us we were in unit three and would leave us a key. We
arrived in Sanibel late about 11pm we found unit three with the key inside as promised.
The next morning after breakfast there was loud banging on our front door it was the owner shouting "what do you think you are
doing in here you are supposed to be in the Palm View"
This is when we realized she owned both places and said we were sorry and would gladly move to the Palm View which was a nicer place anyway.
I went to the car to see if I had the print out of the reservations and she screamed again "I don't give a xxxx what you think you don't belong here"
It gets better yet...
We told the owner we were moving into the Palm View as she requested and packed are bags into the car. Before going to the Palm View we went to an internet cafe so I could print off the reservations to show her. We were gone thirty minutes; we
came back my husband started to unpack the car to move into our new room and I went to tell the owner we were moving into the Palm View and showed her our reservations for the Sand Piper. Well while we were gone she rented out our room! Her
response was "I thought you had left the Island you
never told me you were coming back"
Why was there a key in unit three of the sandpiper if our reservations were not there? Also if it was an honest mistake on her part or ours there is a much better way to treat returning customers. I will never go back to that place again or reccommend it to anybody. Even though the motels are nice who wants to be treated like that while trying to enjoy a vacation.
There is more to the story but understandably I can not post the words used by the owner







