First, the positives: Quiet. Clean, well-maintained grounds, friendly maintenance staff, good location on West Gulf Drive. Pet-friendly. Now for the negatives: We arrived to discover the specific ground-floor room we were promised (in writing) was occupied and unavailable, though no one had warned us. The property manager agreed to our request for a 15% discount for the inconvenience. I guess the room key says it all about the need for updates on this property: when was the last time you stayed at a hotel that gave you a metal key attached to one of those brightly colored plastic fobs with the "drop in any mailbox" instructions? The room number had long ago worn off the fob, and had been retraced with white-out. Other issues: Exterior door louvers that were inoperable, ants in the kitchenette (friendly maintenance staff did lend us a can of ant and roach killer, but it didn't get rid of them), an unsupportive mattress on the Murphy Bed, a policy that directs guests to exchange dirty towels for clean ones but ONLY ON WEDNESDAY MORNING and ONLY FROM 9:00 till 10:00!!! Any other time, and guests are just plain out of luck. And one final item you may find interesting. Internet access was cut off at 12:00 AM the day of our departure, even though checkout was ten hours later. And, Surprise!, when we logged on to our home page later in the day, hundreds of miles from the Caribe, guess whose log-in screen appeared? Yes! The Caribe's! And it won't go away.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.