We just returned from 4 days at Casa Ybel. About half of the rooms were closed due to hurricane reconstruction (the construction seemed to be mostly inside the units, so it did not bother us at all). We stayed in a one bedroom unit. The rooms are large and well appointed (2 sinks in bath, clean refrigerator and stove in kitchen, fully stocked kitchen, 2 TVs with VCR/DVD, DSL, etc.). I would agree with a previous post that the linens/towels are threadbare and should be replaced, and the mattress was very soft. Our room was a bit tired looking. But, I think visitors need to understand that this is not the Four Seasons. It is a family-friendly beachside resort. Kids and families are running back and forth to the beach and pool all day long, which is hard on a room.
The one major complaint I have is that, from our first floor unit's bedroom, you hear every sound outside the door (like people coming home late and stumbling upstairs to their rooms). If I go back, I would ask for the top floor to try to avoid some of this.
The staff was friendly (we had a problem with the DSL, and someone came within 5 minutes to fix it). The room and the grounds were well kept. We saw the staff scrubbing the grills thoroughly (community grills are outside). You cannot beat the location and view (50 steps to the beach and beautiful sunsets!).
We had appetizers and drinks at the poolside bar, which is good but expensive (any hotel's poolside bar is expensive!). All other meals we had off the property.
Since some of the units are being redone because of the hurricanes, I am curious to see if the remaining units will be updated. It would be worth asking when making a reservation.
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