This hotel is advertised as a resort, but is actually condos that are owned personally and rented. Our 2 bedroom island residence ended up smelling of moth balls and dust and featured plastic-coated furniture and stained appliances. The resort's wireless internet was down and water was non-drinkable. Management told us the resort was "full" (though there were no cars in the parking lots) and that we could upgrade for the cost of what we paid per night. They were very unhelpful and never sent someone to clean the smell from our room. We were not happy with our room and felt management did not care to help. Our apartment owner's personal belongings were falling out of the locked cabinets and the kitchen had numerous bugs on all surfaces.

Sundial Beach & Golf Resort is a good place to stay. The view is great but there are some problems. One problem is if you don't book through Sundial Resort you can't swim at the main pool,eat at the restarurant, rent their bikes, or use their pool towels. Other than a few problems this resort is clean and a nice place to stay.

I stayed at the Sundial this past w/e. I booked a one bedroom room from the hotels website as they were offering a promotion (if you stay 2 nites you get $50 resort credit and a room upgrade). Mind you the hotels website represents this hotel as "luxury"! Upon arrival to my unit i quickly found out I got a room down grade. My unit was not a one bedroom but RATHER a DINGY studio. The bedroom and living room were all one open area which to me does not constitute one bedroom. And at 200/nite it definitely was NOT worth it. The furniture was reminscent of that of a Days Inn. I complained and was told that it was a one bedroom and there should be a "partition" (which there was not). After calling and speaking to the mgr. I was given the option of another unit. I took the other unit which was BETTER but still not luxury. the tub was small and the railing was falling apart, the bathroom light was dingy and burnt. There was a steak knife left on the patio. The microwave fan didnt work nor most of the buttons for that matter since it looked as thou someone pushed the panel in. One of the stove burners didnt work. And the refrigerator was old and had rust. Additionally, the furniture was outdated. Note: bring/buy dish soap and sponge as none was it room. Plus side: room service came rather quickly when we needed more towels.

As for the grounds, the tennis courts could use some maintenance as the fence/ground needs desperate repair. The grill area next to the tennis court needs to be cleaned as it smells (my guess is from the food/grease falling into the mulch which is disguisting) The shuffleboard most of the sticks are broken. The bright side of staying here the beach is close by, they have several pools one with a slide and a kids center. Note: The main pool has a "dip" sunken hole forming in the middle of the pool about the size of a foot. There is a eatery/bar here but both close by nine i think. The drinks at bar are around 10 and are mediocre which is to be expected.

All and all the only "luxury" thing about this hotel is the lobby and kids activites.

Ok after reading all the bad reviews, I was VERY apprehensive about this resort. Do not believe these reviews. We had an awesome time.We just returned from this vacation and had to post this review! The staff was plentiful and always smiled and said hello when passing by. The food at the 2 restaurants were the best on the entire island and the resort was clean and well kept. Our room was great, 2 bed/2 bath and looked brand new. We stayed in the "J" bldg about 300 feet from ocean. We saw dolphins several days in the water, the sand was sugar sand and the water was turquoise. We had one small little issue one day with ants but after bringing it to the attention of the staff, they took care of it within 5-7 minutes and apologized. We asked housekeeping for additional shampoo and received plenty. I would not hesitate to stay here again. The drinks by the pool were a little "pricey" but you are on an island on vacation so keep that in mind. We left the day that the hurricane threat was near but the staff was great at keeping us posted. There was hardly anyone there in August and that was just fine with us!