I stayed at the Sundial this past w/e. I booked a one bedroom room from the hotels website as they were offering a promotion (if you stay 2 nites you get $50 resort credit and a room upgrade). Mind you the hotels website represents this hotel as "luxury"! Upon arrival to my unit i quickly found out I got a room down grade. My unit was not a one bedroom but RATHER a DINGY studio. The bedroom and living room were all one open area which to me does not constitute one bedroom. And at 200/nite it definitely was NOT worth it. The furniture was reminscent of that of a Days Inn. I complained and was told that it was a one bedroom and there should be a "partition" (which there was not). After calling and speaking to the mgr. I was given the option of another unit. I took the other unit which was BETTER but still not luxury. the tub was small and the railing was falling apart, the bathroom light was dingy and burnt. There was a steak knife left on the patio. The microwave fan didnt work nor most of the buttons for that matter since it looked as thou someone pushed the panel in. One of the stove burners didnt work. And the refrigerator was old and had rust. Additionally, the furniture was outdated. Note: bring/buy dish soap and sponge as none was it room. Plus side: room service came rather quickly when we needed more towels.

As for the grounds, the tennis courts could use some maintenance as the fence/ground needs desperate repair. The grill area next to the tennis court needs to be cleaned as it smells (my guess is from the food/grease falling into the mulch which is disguisting) The shuffleboard most of the sticks are broken. The bright side of staying here the beach is close by, they have several pools one with a slide and a kids center. Note: The main pool has a "dip" sunken hole forming in the middle of the pool about the size of a foot. There is a eatery/bar here but both close by nine i think. The drinks at bar are around 10 and are mediocre which is to be expected.

All and all the only "luxury" thing about this hotel is the lobby and kids activites.

Ok after reading all the bad reviews, I was VERY apprehensive about this resort. Do not believe these reviews. We had an awesome time.We just returned from this vacation and had to post this review! The staff was plentiful and always smiled and said hello when passing by. The food at the 2 restaurants were the best on the entire island and the resort was clean and well kept. Our room was great, 2 bed/2 bath and looked brand new. We stayed in the "J" bldg about 300 feet from ocean. We saw dolphins several days in the water, the sand was sugar sand and the water was turquoise. We had one small little issue one day with ants but after bringing it to the attention of the staff, they took care of it within 5-7 minutes and apologized. We asked housekeeping for additional shampoo and received plenty. I would not hesitate to stay here again. The drinks by the pool were a little "pricey" but you are on an island on vacation so keep that in mind. We left the day that the hurricane threat was near but the staff was great at keeping us posted. There was hardly anyone there in August and that was just fine with us!

Just got back from Sundial. At first, disappointed in aging look of buildings and decor of 2 BR condo. But it had lots of space and lovely view of gulf. Front desk staff nice and friendly, but small pools, long walk to main pool, no drinks or service at small pool near unit. Beach is nice but faces south, so don't look for sunset. Tons of shells and sparse pool usage made kids happy. But adults would have liked more. Gym was useable if a bit dungeon-like. Maid service was good to have, but one day did not appear until 2 phone calls and 6:15pm. I think I would return. Just not sure. Glad to return before Hurricane Fay appeared!

My family stayed in a 2 bedroom unit with an ocean view in July and since it was "off" season the rates were decent. Our room was amazing. I get the feeling that as owned condos it might be hit or miss depending on the unit you get but I was very happy with mine. The balcony was HUGE, screened (to keep away the bugs) and right on the beach. Great view. The decor inside was amazingly beautiful. There was art and paintings and leather sofas. We only stayed one night but I would have loved to stay longer. When we arrived we were told the room wasn't ready and that they would call my cell if it was ready before check in time. I doubted that would happen and saw it as a tactic to get you to not pest the front desk staff every 10 minutes but sure enough they did call us when our unit was ready!! There were several pools and I did partake of the small one by our building. It was nice, nothing special but close to the beach.