Just returned from a six day stay. When making the reservations, I had requested a unit close to the main pool and access to the beach where the lounge chairs and umbrellas are set up because I have difficulty walking. Instead, we were placed in a unit much farther away. We could have changed a couple of days later when many had checked out but that would have taken several hours out of our short stay packing and then unpacking..and there was a toddler involved. There was no attempt upon arrival to accommodate my initial request.The unit was bright and decorated like a beach cottage. However, it was not that clean with hair and sand on the sofas, food on the floor under the dining table and dirty dishes in the cabinet. The bathrooms also had crud in the corners and along the baseboard. When doing the daily cleaning...it was basic not even changing the dish towel each day. The kitchen was minimally equipped and requesting a colander took several days....I was told equipping the unit is up to the owner but management doesn't check to see if there are the basics. Also, there were holes in the screens on the porch so sitting outside in the evening was precarious... like to be bitten by insects!!
As for the staff, on several days there were few to be seen. Requesting a beach umbrella one day took quite a while and when going to the desk to request one saw the attendant bouncing a ball against the wall while the person in charge said they had too many guests to take care of...there were five people sitting by the pool and no line for requests. There is no phone in the lobby and when requesting a phone to make a short 800 call and a pencil was told to go back to my room. She could not accommodate me.
As for the facilities...there is virtually no spa and very spotty WiFi. I was unable to use my laptop.
The pool area is lovely, however, if you enjoy swimming with toddlers or infants in swim diapers with parents squeezing the water from the diapers into the pool and checking for feces..go for it. Furthermore, there was no one checking the chlorine levels and no life guard.
The scene is lovely, but the place is huge, and there is little oversight from management. If you don't care about service or cleanliness...go for it.
- Official Description (provided by the hotel):
- Sanibel Island's most complete resort. Voted "BEST FULL SERVICE RESORT two years in a row", Sundial Beach Resort & Spa is the centerpiece of this unique barrier island off the southwest coast of Florida. Sanibel is two-thirds nature preserve providing visitors with an experience of Florida the way it used to be. Sanibel Island is a natural playground where you can feel the white sand beach between your toes, take a refreshing swim in our blue-green waters of the Gulf of Mexico or one of Sundial's five pools and bike the miles of paved paths around the island. The Resort offers a wide array of activities for all ages including swimming in 5 heated pools, tennis courts, kayaks, paddle boarding, bike tours, golf and an array of fun family activities by the pool. One,two and three bedroom residences feature options for views, amenities and conveniences of home in a tranquil, tropical setting. These Residences offer a full kitchen with housewares, living/dining area, full baths and ample space that is ideal for couples or larger families. Best of all, Sanibel's pristine shell-dotted beaches are just steps away. The variety of dining venues are sure to please, offering indoor and outdoor dining options and delicious menu selection. Sea Breeze Cafe offers casual dining and local, fresh ingredients with a true Sanibel Island tropical flair over looking the Gulf of Mexico. You will also enjoy the new poolside eatery, Turtle's Pool & Beach Bar, serving up delicious signature drinks and dishes. Slice of Paradice provides the perfect poolside venue for tasty treats such as pizza, ice-cream, hotdogs and salads with spectacular Gulf views. ... more less
- Reservation Options:
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- Also Known As:
- Sundial Beach And Golf Resort
- Sundial Beach & Golf Hotel Sanibel Island
- Sundial Beach Hotel
- Sundial Beach Resort
- Sundial Beach Sanibel Island
- Sundial Sanibel Island