Bottom line, use Fun 2 Dive.
As they've said in the other reviews, Capt Bill was great; he was a very accommodating and informative guide who has a clear passion for informing others about manatee and providing them with an amazing experience.
In all, we:
-Learned about the various wildlife and manatee throughout entire trip
-Were told about correct and incorrect ways to interact with the manatee to make the most out of the experience
-Swam with manatee, allowing them to approach us for interaction and pictures
-Had a personalized experience with a small group (only 4 people) and avoided large, strictly for profit groups with 30+ people
We originally called and Capt Joe was booked solid, but he referred us to Capt Bill who made the experience worthwhile. We went in the off season (October 2012), however, Capt Bill spotted manatee that were ready to interact and avoided those who were not. Our trip was about 5.5 hrs and could've been longer but the group was pretty much collectively finished and ready to head back.
(Snacks and Cold Drinks were made available that were included in the price, a very nice addition.)
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