We stopped by Rum Runners for lunch. The food was good, if not exceptional. There's not a lot of variety on the lunch menu, but I know that's pretty standard. I ordered one of their famous drinks with my lunch, and I wasn't disappointed. However, our server was not great. I am usually pretty patient and understanding about subpar service. I understand that sometimes things go wrong or things are missed. But our server was unfriendly, and that is something I don't make a lot of concessions for. I ordered the lobster bisque and it never came. The server didn't apologize, didn't even acknowledge the mistake. She didn't even smile at us once. We really felt like we were ruining her day by being there. She was sitting at another table in the restaurant eating; she would get up and check on us, then sit right back down. It was very off-putting. If it hadn't been for the service, I would've rated this at a 4 or 5. Bad service can ruin even the best meal.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.