After reading some negative reviews about the Grand and its staff, I am pleased to report our stay was 5 star all the way. We had the best Bellman ever, Clifford Richards, not just at check-in but all week long. The first room we were given, while it was nice it had a beautiful view of the pool and grounds, the flat screen TVs were small.(the Dawgs were playing and Alabama was going to play)I asked Clifford if he could call the MOD and see if we could move to a room with larger TVs. He accompanied me down to the front desk where we meet Elliot Ford(MOD) he looked and found us a room on the 8th floor(great bay views) and not just 1 but 4 large flat screen TVs. Another bellman Benji came to our aid when we left things in the first room. The concierge desk, Eunice and Mary, were great. Mr. Ford called us during our stay just checking to see if we needed anything, we are looking forward to returning soon.
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- Also Known As:
- Sandestin Golf And Beach Hotel Sandestin
- Sandestin Hotel And Beach
- Sandestin Resort And Beach
- Sandestin Golf Beach Resort
- Sandestin Resort Florida