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“Needs improvement” 3 of 5 stars
Review of Sandestin Golf and Beach Resort

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Sandestin Golf and Beach Resort
4.0 of 5 Resort   |   9300 Emerald Coast Pkwy West, Sandestin, FL 32550   |  
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Hotel amenities
Ranked #2 of 2 hotels in Sandestin
Sterling Heights, Michigan
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
“Needs improvement”
3 of 5 stars Reviewed January 2, 2013

At check in, we were given our room number, floor number, building assignment and number of baths in the unit, only the room number was correct ! The unit itself was tired, worn carpeting, large marks on some of the walls, couch needs replacing.....most of the retail on the beach side is gone, leaving a "ghost-town" effect......this used to be a great place, but not anymore !

Room Tip: Buildings on the beach side are very windy during the winter season, recommend the village side.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Manager at Sandestin Golf and Beach Resort, responded to this review, January 8, 2013
Dear zburger1211,

Thank you for your most recent stay with us here at Sandestin. I am so sorry about the issues you experienced and the inconveniences you encountered while you were here. I apologize for the condition of your assigned unit. We are currently working with our owners to upgrade all of our rental units for the 2013 season. We do hope you had a chance to take advantage of some of the many complimentary amenities we offer our registered guests. I would be happy to discuss your stay in detail if you would like. Please feel free to contact me at executiveoffice@sandestin.com. We appreciate your business and do hope you will visit us again soon.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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760 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Ocean Springs, Mississippi
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 21, 2012

This was a great find! I am stationed in Biloxi, MS and Destin is a quick fun getaway...although in peak seasons it can get rather pricey. My sister, her 7 wk old son, my mom, myself and my two children (ages 7 and 5) made a quick one night road trip so my New York family could see the amazing beaches. We decided on The Grande after several (somewhat frustrating) phone calls with Sandestin. We booked a 2 bedroom condo and were told we could check in early. Upon arrival there were no rooms available but that they would call us when one was ready and that it wouldn't take long. 4 hrs later still no phone call. However, when the room was ready it was worth the wait! The space was amazing, plenty of room for 6 people. The kitchen was well equipt and the entire room was amazingily clean. The patio was huge (we could have had a cocktail party!) and had an amazing view. The best part of The Grande (not forgetting it's awesome lobby, and beautiful grounds!) is it's location. It's fantastic to walk to Baytowne warf and have the option of taking the tram anywhere else on property you need/want to go. Baytowne Warf is so much fun! It has great resturants, shops and things to do. Lots of nightly entertainment for adults and kids. Also be sure to enjoy the resort perks...like the kayaks and 2 hrs of free bikes per day. The Grande would be a great romantic getaway too...and for any military out there they offer a fantastic military discount!! My boyfriend and I will be headed that way for my birthday...I'll be sure to post a second review from that perspective!

Room Tip: Ask for the corner rooms ....they have larger patios and cut down on noise!
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Manager at Sandestin Golf and Beach Resort, responded to this review, December 26, 2012
Dear smilindazy30,

Thank you so much for choosing to stay with us here at Sandestin Golf and Beach Resort and thank you for the 5 stay rating. We are so glad you enjoyed your time with your family here at the resort. We are pleased to see you have some time to take advantage of our complimentary amenities and all we have to offer. Please come and visit us again soon. If you have any questions about a return reservations please feel free to contact me at executiveoffice@sandestin.com. We look forward to your next visit.

Regards,
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Coppell, Texas
Senior Contributor
39 reviews 39 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 6, 2012

We've had the pleasure of staying at the Sandestin Resort a couple times. Most recently August 2012. We stayed in a VRBO unit on the Bayside.....Heron Walk was fantastic.....our four legged family members LOVED it. We enjoyed Baytown Wharf.....and the gorgeous beach. Our son (16) will be going to college for Marine Biology when he graduates....he was invited by the South Walton Beach Turtle Rescue group to watch them open a nest on Sandestin Beach, one of the last mornings we were there....unfortunately the nest was affected by the summer storms that hit the area and no hatchlings were found. Sad, but overall an incredible experience......South Walton area had a record number of sea turtle nests this year with hundreds of hatchlings......we love Sandestin and plan to spend a few days there at Christmas! Can't wait!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Manager at Sandestin Golf and Beach Resort, responded to this review, December 7, 2012
Traci E,
Thank you so much for your 5 star post. We are so happy that you enjoyed your stay with us here at Sandestin. So sorry to hear your son was not able to see the hatchlings...it is a very cool thing to see and especially here on our very own Sandestin beach. So happy to see you brought your 4-legged family member with you too. We have so many great places for all of our four legged friends to ramble and enjoy. We look forward to your stay at Christmas. We do hope you will choose to book through Sandestin and take full advantage of all we have to offer and of the complimentary amenities we offer our registered guests. Please feel free to contact me at executiveoffice@sandestin.com if I can answer any questions. Happy Holidays!
Regards,
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Windsor, Canada
Top Contributor
69 reviews 69 reviews
16 hotel reviews
Reviews in 36 cities Reviews in 36 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 29, 2012

Currently staying here in the Bahia and loving it. Place is fantastic and the staff are superb. Keep up the good work i think i will be back. The Baytowne wharf village is alot of fun even in the off season

Room Tip: we are on the bay side
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Manager at Sandestin Golf and Beach Resort, responded to this review, November 30, 2012
KevinP,

Thank you so much for the great review! We are so excited to have you here at Sandestin and wonderful to hear you are enjoying your stay! We hope you are taking advantage of the many complimentary amenities we have to offer. Enjoy your stay and we look forward to you visiting us again soon. If I can be of assistance please feel free to contact me at executiveoffice@sandestin.com.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spanish Fort, Alabama
Top Contributor
206 reviews 206 reviews
18 hotel reviews
Reviews in 49 cities Reviews in 49 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed November 27, 2012

My wife and I have stayed here twice in the last two years, We stay in one of the condos (Lasata this time) in the Baytown Wharf area. The resort is beautiful and the Baytown area is great. There is so much to do around the resort. We enjoy the biking, golfing, kayaking, walking, and the beautiful grounds. Book through VRBO for the best prices.

Room Tip: any of the Baytown Wharf area condos are great. stay away from the Bayfront condo, it is old and in...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Manager at Sandestin Golf and Beach Resort, responded to this review, November 28, 2012
Dear Dan7667,

Thank you so much for the great 5 star review! We are so glad you enjoyed yet another stay with us here at the resort. We are happy to see you enjoyed the Village of Baytowne Wharf and all it has to offer. We would love for you to book directly with us for your next stay. We offer complimentary bike rental, tennis court time and kayaks/boogie boards daily to all of our registered guests....as well as unlimited complimentary transportation around the resort. We appreciate your business and look forward to your next stay. Feel free to contact me at executiveoffice@sandestin.com if you have any questions regarding your return visit.

Regards,
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New Bern, North Carolina
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 26, 2012

We stayed over night after attending a Marine Corps Ball on the property. The entire evening was wonderful, to include the Ball and Dinner. The food, especially the fish plate, was delicious considering the amount of people they had to serve. We got a great rate for a small studio which made it perfect. And since we spent the rest of the evening in the little "movie set" village, it very much succeeded in serving its purpose of a place to bed down. We really had a blast! We're already looking forward to next year's USMC Ball and are keeping our fingers crossed it is hosted again at this wonderful location.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Manager at Sandestin Golf and Beach Resort, responded to this review, November 27, 2012
Dear CarlSalad,

Thank you so much for the review. We are so excited to see you had such a great time at the Marine Ball and that it was all you expected it to be. So glad you were able to enjoy the Village and all it has to offer as well. We appreciate your business and we love having the Marine Ball's here at the resort......we look forward to 2013! We hope you can join us again soon to take in all 2400 acres and all we have to offer.

Regards,
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Orlando, Florida
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 26, 2012

I booked the Sandestin Golf and Beach Resort last minute and we stayed in Le Ciel. For the money we spent it was a good value. Nothing overly impressive but it was a good, quiet, clean room and was great for the amount of time we spent in it.

The bed wasn't on a boxspring and when you sat on the end the top would rise up. I think they may have recently underwent some renovations so like I said, for the little money I spent, it was worth it...especially to have access to all of Sandestin.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Manager at Sandestin Golf and Beach Resort, responded to this review, November 27, 2012
Dear JessicaG,

Thank you for your review of LeCiel and Sandestin Golf and Beach Resort. We are happy to see you enjoyed your stay with us. The sunsets from LeCiel balconies are the best. I do apologize for the issue with the bed/mattress. If you would so kindly contact me at executiveoffice@sandestin.com with your room number we want to address this as soon as possible. We do hope you are able to join us again and take advantage of all of the complimentary amenities we offer our guests. We appreciate you choosing Sandestin and we look forward to your next stay with us.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sandestin Golf and Beach Resort

Address: 9300 Emerald Coast Pkwy West, Sandestin, FL 32550
Phone Number:
Location: United States > Florida > Florida Panhandle > Sandestin
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Sandestin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sandestin Golf and Beach Resort 4*
Reservation Options:
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Also Known As:
Sandestin Golf And Beach Hotel Sandestin
Sandestin Hotel And Beach
Sandestin Resort And Beach
Sandestin Golf Beach Resort
Sandestin Resort Florida

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