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Sandestin Golf and Beach Resort: Traveler Reviews

4.0 of 5
9300 Emerald Coast Pkwy West, Sandestin, FL 32550
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Sandestin Golf and Beach Resort
Ranked #2 of 2 hotels in Sandestin
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459 reviews from our community

Traveler rating
    170
    104
    76
    65
    44
See reviews for
Families
186
 
Couples
97
 
Solo
5
 
Business
74
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Garner, North Carolina
1 review
“IMPORTANT Information- Read before booking!”
5 of 5 stars Reviewed October 30, 2012

First of all, we wanted to share our experience and what we learned with you all so you can enjoy a negative-free experience.
When we were looking into booking a stay with Sandestin, there were many reviews ranging from excellent to bad online. All the bad ones had "hidden fees" as the main issue. We called the Sandestin Resort and asked them straight out what the "hidden fees" negative write-ups were all about. They explained that anyone booking with a third party company (i.e.: Southwest.com, travelocity, expedia, orbitz, priceline etc..) will not get the real price. Sandestin explained these third party companies are advertising a lower price to get you to book with them, but they do not include 12% of the cost, leaving that for when you check in. Just the kind of surprise you do NOT want when starting your vacation. If you book straight with Sandestin, then everything is included (parking, housekeeping, bikes, canoe, kayak, tennis, etc..) If you book outside (travel site) then you will be paying more when you get there. Sandestin is not the bad guy here, the third party companies are doing them a disservice (and the customer too) when they do not disclose this important info. With that said- here is the rest of the review...

A GREAT time was had! The resort was clean, everyone super friendly, we felt totally safe, walking at night, anywhere on the property. We stayed in the Le Ciel and it was nice, clean and had everything we needed. We loved the free 4 hrs a day bikes, and used the walking and biking trails that go anywhere in the 2500 acre resort. We would definitely go back to Sandestin. The only thing we would change is maybe renting a cottage or small house for the same price as the hotel. We did not know enough about the property to look into this before we got there. But we would love to go back and enjoy ourselves again in the Sandestin Resort!

Room Tip: Check with vrbo.com and get a deal on a house. Bay side rooms have sunny morning only, Resort side...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BandL B about Sandestin Golf and Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Manager at Sandestin Golf and Beach Resort, responded to this review
November 6, 2012
Dear BandL B,
Thank you so much for the wonderful review about your most recent stay here at Sandestin Golf and Beach Resort. We are happy to see you and your family were able to enjoy so much of our 2400 acres from beach to bay. I see you had a chance to enjoy many, if not all of our wonderful complimentary amenities we offer our guests who rent through Sandestin or one of our many online travel agencies. We do have a resort fee that is paid by our guests who book with us. If you book with one of our online travel agents this fee is collected upon check in here at the resort. This fee helps to fund the many complimentary amenities as well as our unlimited complimentary resort transportation. Hope you made many memories this time while you were here. We are so happy you and your family had such a great time with us and we look forward to your next stay!
Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Akron, Ohio
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Not what I was expecting”
4 of 5 stars Reviewed October 25, 2012

The pictures online showed the wonderful beach on the Gulf of Mexico. Our room overlooked a bay with trees between us and the bay. The 2400 acre complex is a mostly condo neighborhood with many people living there full time. Some buildings have hotel like setups but the rooms are condos owned by others. There are restaurants and shops on the premises but it is sometimes confusing learning where they are and how to get to them. There is a shuttle that transverses the resort, but we waited 52 minutes for a shuttle that was supposed to run every 30 minutes. The ride back from the beach at sunset was very crowded and we got to know the people next to us a little too well, if you know what I mean. We had a car but we could not find parking except for some decks that are not close to the restaurants and shops.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
Ask 1WagMore-BarkLess about Sandestin Golf and Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Manager at Sandestin Golf and Beach Resort, responded to this review
November 6, 2012
Dear 1WagMore-BarkLess,
Thank you for sharing feedback about your most recent stay with us here at Sandestin Golf and Beach Resort. We appreciate your business and glad you chose to stay with us while you were in our area. We are sorry you did not get a chance to stay in one of our many beachfront units while you were here. We have more than 1.5 miles on the Gulf of Mexico and several miles on the bay. We do have units located on both beach and the bay that we know would be just the right spot. We hope you were able to enjoy many of our complimentary amenities we offer our guests. We are currently working on our transportation system and will have many improvements in 2013. We apologize for the inconvenience you encountered as you had to wait on the tram. We do hope you will come visit us again soon and we look forward your stay.
Regards,
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richmond, va
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Great Vacation Spot”
5 of 5 stars Reviewed October 23, 2012

My father and I were in Destin looking at second homes and decided to stay at the Sandestin Golf and Beach Resort to also look at possible purchases there. We stayed at the Sandestin Village of Baytowne Wharf at the "Pilot House" which was right next to the shops/restaurants. What a great location! Restaurants at our fingertips, and if you want to head to the beach, there is a daily shuttle tram that can take you there. We were there Wed - Friday and on Wednesday they had a band playing at the Village which was a nice treat. There is also a boardwalk at the Village that has spectacular sunsets! Our room was really nice. We had a one bedroom with a pullout sofa that was actually comfortable. We had a huge balcony that was also secluded so we could sit out and not have people staring at us. A great place to vacation with lots of children activities as well.

Room Tip: The Pilot House is close to all the shops and restaurants. Not near the beach.
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Stacy N about Sandestin Golf and Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Manager at Sandestin Golf and Beach Resort, responded to this review
November 6, 2012
Stacy N,
Thank you so much for your review about your most recent stay here at Sandestin Golf and Beach Resort. So happy so hear you and your father had such a great stay with us. We are happy you were able to take advantage of many of the complimentary amenities we have to offer including our unlimited tram service. The Village of Baytowne Wharf always has great entertainment during the Wednesday night concert series. Our guests as well as our resort residents love to come to the village and enjoy all it has to offer and the boardwalk at the Village is a spectacular spot to view our amazing sunsets. Again, we thank you for your business and so happy you and your father enjoyed your time with us. We look forward to your next visit.

Regards,
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Atlanta, Georgia
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
“Luau 6825 - Studio - Tower 2”
5 of 5 stars Reviewed October 22, 2012

We had a great long weekend in Sandestin. We rented Luau 6825 studio through VRBO and we had a great experience. The room was on the eighth floor and had an ocean view. We had plenty of room with a king bed, loveseat, fridge and microwave. Luau has a really nice pool and a five minute walk to the beach. We would not hesitate to rent in this complex again. Only negative would be the sorry TV.

Room Tip: Make sure to choose Luau Tower Two. It is located in front of Tower One.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Samcharlieashley about Sandestin Golf and Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Manager at Sandestin Golf and Beach Resort, responded to this review
November 6, 2012
Dear Samcharlieashley,
Thank you so much for choosing Sandestin for your most recent stay in the area. We appreciate your business and look forward to you staying with us again. I see you had a great time at Luau and enjoyed all of the amenities we have to offer. October was a beautiful month to visit as the weather, the beach and the golf were all wonderful. Luau is a great location as you get gulf views, resort views, and the best sunrise and sunset views from Observation Deck. We look forward to your next stay. Do not hesitate to contact our reservations department for the latest specials.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Mississippi
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
“A place for relaxation and activities for the atheletic traveler.”
4 of 5 stars Reviewed October 22, 2012 via mobile

I love the Sandestin resort. I have been there many times. I have stayed on the beach side and on the Bayside. While we were there we biked, walked, swam in the pool and played tennis. Be sure to make reservations in advance online for the dinner on the boat that is near the bike rental shop on the village side. I highly recommend Carraba's Italian Restaurant off of the resort. We ate at a few places at the resort like the pizza place and Poppy's Seafood factory. Poppy's was ok and didnt quite meet my exceptations. This was because there was no sea bass with mango sauce on the menu anymore and the red fish I ordered was ok. The potatoes were just too oily. The pizza plAcedidn't tell us they only serve pizza and not their sandwiches, etc on the menu after a certain time. It was a ood place to watch the football game.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask ilovestrawberrycake about Sandestin Golf and Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Manager at Sandestin Golf and Beach Resort, responded to this review
October 23, 2012
Dear ilovestrawberrycake,
We want to thank you for your most recent stay with us here at Sandestin Golf and Beach Resort. It looks as though youand your family had a great time and enjoyed many of the complimentary activities we offer our rental guests. The Village is a great place for food and fun...from Pizza to steak and several places to watch a great ballgame, we have a little bit for the entire family. We want to thank you for your continued support of Sandestin and for choosing to stay with us time and again when you are in the area. We have the most amazing beaches, accommodations and activities for the entire family. We look forward to your next visit!

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Sandestin Golf and Beach Resort

Also Known As:
Sandestin Golf And Beach Hotel
Sandestin Golf And Beach Hotel Sandestin
Sandestin Hotel And Beach
Sandestin Resort And Beach
Sandestin Golf Beach Resort
Sandestin Resort Florida
Address: 9300 Emerald Coast Pkwy West, Sandestin, FL 32550
Phone Number:
Region: United States > Florida > Florida Panhandle > Sandestin
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Sandestin
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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