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Holiday Inn Express Hotel & Suites St. Petersburg North I-275: Traveler Reviews

2.5 of 5
2171 54th Ave N, St. Petersburg, FL 33714
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Holiday Inn Express Hotel & Suites St. Petersburg North I-275
Ranked #12 of 46 hotels in St. Petersburg
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73 reviews from our community

    Trip type
Traveler rating
    31
    24
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    7
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Date Rating
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Staff pleasant, room not!!!!”
2 of 5 stars Reviewed March 8, 2013

The suite we had was roach infested. There was no other room to go to because there was a big event going on at Tropicana field during the weekend we stayed. The hotel staff was pleasant, but when I told the front desk in the morning of what happened he apologized but ony refunded $42 of $171.00. I will not be staying at this hotel again especially since I wrote corporate and they didn't do anything. Oh, and my children said they kept smelling throw-up as we were walking in the front doors.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Pmac4 about Holiday Inn Express Hotel & Suites St. Petersburg North I-275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raj T, Front Office Manager at Holiday Inn Express Hotel & Suites St. Petersburg North I-275, responded to this review
March 11, 2013
Dear Mrs. Macmillan,

I hope this email finds you well.

We received the comments you made in your satisfaction survey about your stay in our hotel.

We would like to start out by apologizing that your stay was not up to the expectations that you have come to expect with Holiday Inn Express.
The team here strives to exceed the guest expectations and we are sad to realize that we failed to do so during your stay.

Please rest assured that we have addressed the concerns with the appropriate staff and they are working diligently to make sure such a incident does not occur in the future.
We once again apologize for the inconvenience caused by this unexpected occurrence.

Please do not hesitate to reach out to us if there is anything else that we may be of assistance with.

Sincerely,

Manuela O'Brien
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WI
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Will look elsewhere nextime”
2 of 5 stars Reviewed February 28, 2013 via mobile

The room had too many odors, maybe wet carpet or wet diaper. Didn't smell mold but had an Oder, maybe the AC? The carpet in the room was stained and needs replacing. Breakfast was the usual H Inn Exp. style. Location for business was ok. Staff at the front desk and breakfast area were friendly and helpful. I did notice that although the bathroom was clean, one of the workers must have had to pee and forgot to flush. All in all, it's a place o put your head, but the oder was just too much, not a second time for me.

Stayed February 2013, traveled on business
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Ask m t about Holiday Inn Express Hotel & Suites St. Petersburg North I-275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raj T, Manager at Holiday Inn Express Hotel & Suites St. Petersburg North I-275, responded to this review
March 8, 2013
Dear m t,

Thank you for taking the time to write a review about our hotel.
We believe that is with the help of our guests that we will be able to improve our services and facilities.

We are sorry that your stay in the hotel was not satisfactory and we hope that you reported the issues during your stay so we can follow up on what you mentioned.
Otherwise, please feel free to contact us if you would like to give us more details about your experience.

Thank you.
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Taunton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Excellent location for Tampa and St Petersburg”
5 of 5 stars Reviewed February 20, 2013

We had moved over to this hotel from a more northern location so we could be closer to the coast. This certainly was a better choice, as we were at Clearwater Beach within 30 mins and we could get to Venice in just over an hour via the Skyway Bridge.
As always with Holiday Inns over in the US, the service was superb. Very helpful staff. Very friendly.
A definite recommend for reasonable priced hotel, although the breakfasts were not to my liking.... which was more to do with the American type of self serve... white bread and over processed food and a lack of fruit. Apart from that, which is more a personal choice rather than a hotel failing, we would use this hotel as a base again if required.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 1961nicola about Holiday Inn Express Hotel & Suites St. Petersburg North I-275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gladyskravitz
1 review
“Great location and fantastic customer service!”
4 of 5 stars Reviewed February 12, 2013

We were in St. Pete for the Rock and Roll Marathon and looked for a hotel close to Tropicana Field. This hotel was perfect. It was about 8 minutes from the stadium. The room as relatively average; however, the customer service was great. We were offered water, given directions and a map to the beach, and provided with excellent restraunt recommendations. The breakfast was typical continental but decent with a number of options. One the morning of the race, the runners had to leave the hotel around 5AM. In the lobby they had set up good luck bags with fruit, granola bars and water. Nice touch. We were also offered a late checkout. We will definitely be here next year, along with our friends who stayed at other hotels. The only complaint were the thin walls -- we heard the people walking in the room above us quite a bit. All in all -- customer service was great!

Room Tip: We had a non-smoking King.
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gladyskravitz about Holiday Inn Express Hotel & Suites St. Petersburg North I-275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
“Great staff, details of room could be better”
3 of 5 stars Reviewed February 1, 2013

Our experience was no where near as bad as what others have described. The room was moist and the bed was a bit lumpy, but overall it was fine - probably the worst element was the super-thin walls that had you hear everything everyone had to say. Not ideal when trying to sleep in after a later check-in and long drive on the day prior. The room was very moist smelling, but was large, clean and not moldy or offensive as others have described. And the staff were lovely. This is definitly not a 3 or 4 star hotel, but as a stop-over in St. Petersburg we found it more than adequate given the discounted price we got from an online site.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jfk00 about Holiday Inn Express Hotel & Suites St. Petersburg North I-275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raj T, Front Office Manager at Holiday Inn Express Hotel & Suites St. Petersburg North I-275, responded to this review
February 9, 2013
Dear Jfk00,

Thank you very much for your comments regarding your stay in our hotel. Guest comments are the best tool we have to keep improving our services and product.

I'm sorry that you felt the rooms were moisty. We will look into that. On the other hand, we are happy to hear that you enjoyed the service from our staff!

Best Regards,
Manuela O'Brien.
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Additional Information about Holiday Inn Express Hotel & Suites St. Petersburg North I-275

Also Known As:
Holiday Inn Express Hotel And Suites St. Petersburg North i-275
Holiday Inn St Petersburg
Holiday Inn Saint Petersburg
Saint Petersburg Holiday Inn
Address: 2171 54th Ave N, St. Petersburg, FL 33714
Phone Number:
Region: United States > Florida > St. Petersburg
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 46 hotels in St. Petersburg
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Take a Virtual Tour of the hotel.Come and explore the beauty of St. Petersburg, FL here at the Holiday Inn Express Hotel & Suites St. Petersburg, Home of Tampa Bay Rays! This newly refreshed property is conveniently located in a quite area off of I-275, and is only minutes away from Tropicana Field, Tampa International Airport (TPA), St. Pete-Clearwater Airport (PIE), Downtown Saint Pete. & other major attractions.During your stay experience & enjoy our excellent service, hot breakfast bar every morning, check your email at the business center, relax at the heated pool, or workout at the fitness center. Visit the Cracker Barrel, steps away from the hotel, or discover new cuisine at many other easily accessible Tampa Bay Restaurants. Attractions within 5 MI: Tropicana Field, Vinoy Golf Resort, Mahaffey Theater, The Coliseum, The Pier & Aquarium, Baywalk Mall, Sunken Garden, & Salvador Dali Museum. Within 30 MI: award winning beaches, Skyway Bridge, Busch Gardens, Ft. Desoto Park, & Raymond James Stadium.Business parks within 5 MI: Downtown St. Petersburg, Gateway Business Centre, Koger Center, and Carillon Business Center. Hospitals within 5 MI: All Children s Hospital, Bay Front Medical Center, St. Anthony s Hospital, Edward White Hospital, Northside Hospital, Bay Pines VA Medical Center, and St. Petersburg General Hospital. ... more   less 
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