We are providing feedback as interval owners following our recent 5 week stay. First off we will update our observations from last year.
Excessive partying by renters: There were no occurrences where someone rented a unit for the evening-week-end and had an all-night party. On back to back Sundays, small groups who had rented units had numerous guests drop in and have an afternoon party. Although disruptive, it only lasted until the early evening.
Uninvited people crashing the pool: Unlike last year when it was an everyday occurrence for people to come off the beachéstreet, jump the fence and hop in the pool or hot-tub, this year it happened 2 or 3 times per week. This lack of security is still not acceptable.
Parking: Everyday there are still people who are not guests who simply drive in, park and go to the beach. Little has changed since last year to stop this practice.
Internet: When we arrived the internet was not working, but the entire system was replaced with Brighthouse during our stay. There are now modems throughout the two buildings providing a considerable upgrade to the signal.
What we noticed this year: There has been major improvements to the landscaping throughout the property, and everything looks clean and appealing. New loungers have been added to the pool area. All of the staff continue to be friendly, engaging and work to provide excellent service. They work very hard - day in and day out!
We had a problem with ants for a couple of days, but staff responded promptly by bringing in the pest control to eliminate the problem.
One area for improvement (for interval owners) is the need for regular communication throughout the year to provide updates on the pending major construction that will take place in the adjacent lot, status updates in relation to the financial health of the association, and other relevant updates. There is also a need for the general manager to be more pro-active in communicating with guests during their stay. This could be simply accomplished by leaving a phone message (ie. the internet is out but will be fixed this week, etc.).
The Coral reef continues to provide good value for vactioners. The location is excellent and the units provide everything you need for a short or long term stay.
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- Also Known As:
- Coral Reef Hotel St. Petersburg
- Coral Reef Beach Resort